Relax and unwind with massages, body treatments and facials. Gambling sorts can try their luck at the casino, while others may prefer an indoor pool or a hot tub. This hotel also features wireless Internet access (surcharge), concierge services and gift shops/newsstands.
Enjoy international cuisine at JW Steakhouse – one of the hotel's 6 restaurants – or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a 24-hour business centre, limo/town car service and dry cleaning/laundry services. Planning an event in Bucharest? This hotel has 21528 square feet (2000 square metres) of space consisting of a conference centre and meeting rooms. A round-trip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available on site.
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JW Marriott Bucharest Grand Hotel
Hotel Facilities
General
- Parking (limited spaces)
- Number of bars/lounges: 1
- Number of restaurants: 6
- Smoke-free property
Internet
- WiFi (surcharge)
Transport & Parking
- RV, bus, lorry parking (surcharge)
- Airport transport (surcharge)
Activities
- Fitness facilities
- Billiards or pool table
Food & Drink
- Breakfast available (surcharge)
- Number of coffee shops/cafes: 2
- Snack bar/deli
Pools and wellness
- Number of hot tubs: 1
- Number of indoor pools: 1
- Spa services on site
Front-desk/reception area services
- Tours/ticket assistance
- Luggage storage
- 24-hour front desk
- ATM/banking
- Concierge services
- Safe-deposit box at front desk
Shared spaces
- Garden
- Terrace
- Computer station
Entertainment and family services
- Casino
Cleaning services
- Laundry facilities
- Porter/bellhop
- Dry cleaning/laundry service
- Limo or town car service available
- Self parking (surcharge)
- Valet parking (surcharge)
Business facilities
- Conference centre
- Business centre
- Conference space size (metres): 2000
- Meeting rooms
- Conference space
- 24-hour business centre
Shops
- Hair salon
- Gift shops or newsstand
- Shopping on site
Other facilities
- Multilingual staff
- Lift
- Wedding services
Location
Bucharest, Bucharest, Romania
Address: Calea 13 Septembrie 90, Bucharest, Romania
Reviews
4.7/ 5ExcellentAverage review rating
Browse reviews by provider:
5 reviewsSorted by: Newest
barb tNov 2026
“Hard to avoid new and old cigarette smoke”
Our room was labeled non-smoking, but it smelled of old cigarette smoke. You couldn't stand anywhere in the spacious lobby without smelling cigarette smoke. It was beautiful but would not stay here again.
- Stayed in Nov 2026
63buisNov 2026
“Marriott Bucharest – Between Moments of Excellence and Unexpected Disappointments”
First Impressions An imposing, oversized building with a rather classical architectural style, somewhat reminiscent of the Palace of Parliament. Inside, the lobby is… well, let’s call it somewhat dated, classical and rather bland. It is nowhere near the contemporary luxury atmosphere of the Radisson Blu, where you feel like stopping for a moment and simply admiring your surroundings, nor does it have the luxurious, theatrical and diplomatic character of the InterContinental Athénée Palace. There is a small shopping gallery, with luxury boutiques on either side before you reach the reception area, but nothing that really makes you say “WOW”. That does not mean the place is unattractive; it simply means I expected something a little more… grandiose. Reception and the Room Nothing to complain about at reception. The service was excellent, I was recognised as a Marriott Bonvoy member, and my room was ready earlier than the standard check-in time, exactly as I had requested through the app. The room, however, was a very pleasant surprise, considerably better than those I have experienced at the competing hotels mentioned above. As with many other Marriott properties around the world, they have mastered something that some people might actually consider a disadvantage: the art of using ambient lighting. Although the lighting itself is not particularly bright, it is positioned so thoughtfully that it never becomes uncomfortable for the eyes and beautifully highlights the room’s style and furnishings. Personally, I really liked both the colour scheme and the luxurious design of the room. The bathroom, on the other hand, leaves quite a bit to be desired. Honestly, it looked more like something you would find at a Ramada! And the absence of a toilet brush left me absolutely speechless. How on earth can a hotel bathroom not have a toilet brush? Oh well, perhaps housekeeping simply forgot to put one there… Another small detail about the room: when we returned in the evening, we found a little Marriott-branded chocolate on the corridor outside our room. I immediately told my wife: “Look, this is one of their traditions!” Everywhere else we have stayed so far, the evening turndown service meant finding the room prepared for the night, the shutters or curtains drawn, and a small chocolate from the hotel on each bedside table. Well, apparently in Bucharest this tradition is reserved for certain guests only. We received neither turndown service nor the little sweet gesture. Not that I particularly missed it, but it was rather odd. This is the first time something like this has happened to me at a Marriott hotel. It was a disappointing omission, particularly considering the level of service and attention to detail one would normally expect from a property of this category. SPA – Or Should I Say World Class? I cannot comment on the massage services, as neither my wife nor I are particularly interested in them. However, when it comes to the fitness facilities and swimming pool, once again… World Class?! This is precisely why I prefer the SPA at the InterContinental Athénée Palace. There you have what I would call a proper luxury hotel swimming pool. At the Radisson Blu, I can live with it: the pool is large, and you also have access to the outdoor jacuzzi. But what I found at the Marriott was, quite frankly, ridiculous! The moment I saw how small the pool was and how crowded it was, my reaction was simple: absolutely not! Perhaps next time, if we have more time and can find a moment when it is not packed with people who have memberships and come in from outside. One thing is certain: I am unlikely to use this facility very often, even if I return to the hotel. But, well, we shall see. Executive Lounge – The Real Surprise of the Stay The hotel’s bars and restaurants are located on the first floor. Unfortunately, I did not have the opportunity to try them this time due to a lack of time, but I certainly intend to do so during our next visit, scheduled for 16 January 2027. This time, I focused on the Executive Lounge, which I had heard so many good things about and wanted to see whether its reputation was actually justified. The interior design is similar to that of the main lobby: understated and elegant, but perhaps a little too bland. The serving area is considerably more spacious than the one at the InterContinental, but what mattered most to me was the quality of the food and beverages. Let’s start with the little things, such as coffee. While the Radisson and InterContinental offer professional Nespresso capsule machines, here we have coffee beans, cocoa and decaffeinated coffee. Hmm… so much for that premium feeling! The selection of snacks, such as peanuts and almonds, is decent, although more limited than at the InterContinental (I honestly cannot remember exactly how it compares with the Radisson). Soft drinks are from the Pepsi range – a little surprising, but then again, everyone has their own preferences and commercial agreements. My first rather unpleasant impression came from the staff’s attitude. Despite there being considerably more employees than I would have expected, all I received was a rather reluctant, barely audible “good afternoon”. I did not notice any genuine customer-oriented attitude, which is precisely what you would expect from a business lounge. Although I am neither a fan nor an advocate of socialising with hotel staff, the experience at the Radisson was nevertheless quite different, and as for the InterContinental, there is hardly any point in comparing. Cătălin is practically the star who keeps that lounge going. I am convinced that many guests return there more for him than for what the InterContinental actually offers in terms of food and beverages. But that is another story… At 3:04 pm, I took the liberty of asking the two young ladies, who were deeply engrossed in their own personal conversations, whether anything was available in accordance with the advertised serving schedule. They reacted as if I had startled them, apparently surprised to discover that they had actually fallen behind schedule when it came to setting up the food. As far as the sweets and pastries served at that time are concerned, I honestly believe Marriott has no equal in Bucharest. It is miles ahead of both the Radisson and the InterContinental! And just to be clear, I am talking strictly about the pastries served in the lounge! I returned at 5:30 pm to see what they had to offer in the evening, and this time I was practically struck by lightning! Not because I had noticed any improvement in the staff’s attitude, but because of the absolutely spectacular presentation of the appetisers: cheeses, cold cuts, greens, various little bowls with assorted salads and sauces, all kinds of pastries, as well as hot dishes presented as if they had come straight out of a high-end culinary magazine. If I remember correctly, there was salmon with a yellow sauce and fish roe, pork leg, vegetable ragù and several other dishes. I was genuinely blown away! Only to realise shortly afterwards that all this effort had actually been made for a photo shoot! Well, once the photo shoot was over, not only had some of the dishes disappeared completely after being consumed, but the replenishment process began in a rather haphazard manner, with little regard for the impressive presentation we had seen earlier. Honestly, that left a rather bitter taste. Nevertheless, I tried to remain objective and assess the actual quality of the food without being influenced by the spectacular presentation and variety displayed at the beginning. My verdict? The Marriott Executive Lounge is considerably better than the one at the InterContinental Athénée Palace. As for the comparison with the Radisson, I am not ready to make a final judgement yet. I will need to visit both a few more times before drawing any conclusions. There is, however, one area where Marriott clearly beats the Radisson: pastries. They are simply unbeatable! And as someone with a serious sweet tooth, I was probably the happiest guest in the lounge. Breakfast – Excellent Pastries, But Not Much Else to Write Home About Marriott’s superiority in the pastry department was confirmed once again the following morning at breakfast. Unfortunately, that was more or less where the excitement ended. Breakfast is served in the Steakhouse, and honestly, I was not impressed by the variety at all. Everything you would expect was there, but I did not come across a single dish that truly stood out, as was the case at Marmorosch or the InterContinental. There were, of course, a few products of genuinely good quality. The Romanian brânză de burduf cheese, for example, along with several other traditional Romanian products, was excellent. Even though these are not necessarily my personal favourites, I would find it impossible not to acknowledge their superior quality. However, the other offerings, from cold cuts to eggs, sausages and vegetables, did not strike me as particularly special. Nor did the overall variety seem appropriate for a hotel of this scale. Final Verdict: Is Marriott Bucharest Worth It? Would I Return? Absolutely. I will certainly return, especially to see whether the lounge offering is just as good and consistent, but also to try the other restaurants, cocktails, patisserie and everything else I did not have time to discover during this visit. Would I consider getting a membership? I am not quite convinced yet. Only time will tell!
- Stayed in Nov 2026
Scottyp2014Nov 2026
“A very nice stay”
We had a very enjoyable two night stay here in early October in a king executive suite with lounge access. The property is very nice with a grand lobby. The location is excellent and the italian restaurant Olea was very good with a unique menu. The JW Steakhouse served an amazing breakfast buffet and the Club Room was also surprisingly nice with ample food offerings in the evening. The lobby Bar had excellent servers and tasty cocktails with excellent prices. Our room was huge with two full bathrooms and a large sitting area. The room was very clean and the towels and linens were excellent and the bathrobes were new and plush. The bed was comfy and the room very quiet with excellent A/C. They also had a Spa on site that was excellent with great prices. All in all a great stay.
- Stayed in Oct 2026
Jet36973352692Nov 2026
“⭐⭐⭐⭐⭐ RUVINI – THE TRUE HEART OF JW MARRIOTT! AN ABSOLUTELY EXCEPTIONAL EXPERIENCE!”
⭐⭐⭐⭐⭐ RUVINI – THE TRUE HEART OF JW MARRIOTT! AN ABSOLUTELY EXCEPTIONAL EXPERIENCE! I genuinely hope the management of JW Marriott takes a moment to read this review, because there is one extraordinary person who deserves to be recognized by name: RUVINI, from the 8th-floor lounge. Throughout our stay, Ruvini has been nothing short of AMAZING. And I don’t use that word lightly. There are employees who simply do their jobs, there are employees who provide excellent service, and then there are rare individuals like Ruvini, who take hospitality to an entirely different level. Her kindness, patience, genuine care, and incredible attention to detail are something you simply cannot teach. No request ever feels like too much for her. Whether it’s something small, something complicated, or even asking her to do something all over again, she responds with the exact same beautiful smile, positive energy, and willingness to help. Not once did she make us feel like we were asking for too much. Quite the opposite — she made us feel that our comfort and happiness genuinely mattered to her. And that’s what makes her so special. She doesn’t just provide service. She creates an atmosphere. She makes you feel welcome, appreciated, comfortable, and truly at home. Every interaction with her left us smiling. Her warmth is contagious, her professionalism is outstanding, and the positive energy she brings to the lounge is simply unforgettable. I’ve experienced hospitality in many places, but people like Ruvini are the reason certain hotels leave a lasting impression long after you’ve checked out. To the management of JW Marriott: Please recognize what an incredible person you have on your team. Employees like Ruvini are not simply an asset to a hotel — they are the very reason guests fall in love with a brand and want to return. And to Ruvini, if you ever read this: THANK YOU. Thank you for your endless patience, your beautiful smile, your kindness, and for making us feel so genuinely cared for. You didn’t just make our stay better. You made it memorable. RUVINI IS A TRUE FIVE-STAR EXAMPLE OF WHAT LUXURY HOSPITALITY SHOULD BE. JW Marriott is incredibly fortunate to have her. If you visit the 8th-floor lounge, you’ll understand exactly why I’m writing this.
- Stayed in Oct 2026
Soap12Oct 2026
“⭐⭐⭐⭐⭐ An absolutely outstanding 5-star experience at the JW Marriott Bucharest”
I honestly cannot speak highly enough of our stay at the JW Marriott. From the moment we stepped out of our taxi, we were made to feel incredibly welcome. Every member of the team we encountered was warm, kind, attentive and genuinely committed to making our stay special. The communication from the moment of booking was exceptional, right through to the end of our stay. My husband had secretly organised a surprise Halloween room decoration for me, and the team absolutely nailed it! They completely understood the brief, and every little detail had been thought about. It was such a wonderful surprise and made our stay even more memorable. The concierge team deserve a particular mention. The gentlemen working on the front doors work incredibly hard, and the service they provide is first class. Nothing is ever too much trouble. They are attentive, welcoming and always ready to help. You genuinely feel looked after from the moment you arrive. The hotel’s food, lounges and bars are fantastic, each offering something special. We particularly loved spending time in the Executive Lounge, where Pamela was an absolute delight. We looked forward to seeing her and chatting with her most evenings. She is so warm and welcoming, does an incredible job and is a real asset to the team. We also had a wonderful experience in the steak restaurant thanks to Vlad. He was fantastic! So knowledgeable about the menu and wines, made some brilliant recommendations and really took the time to make our dining experience special. An absolute credit to the restaurant. I could go on, but the most important thing I want to say is a huge thank you to the entire team. It is clear how hard everyone works behind the scenes and on the front line to deliver such an exceptional experience. This was our first visit to Romania, and the JW Marriott played a huge part in making it an absolutely wonderful introduction to the country. A genuine five-star experience in every sense of the word. We are incredibly grateful to everyone who made our stay so special. We would recommend this hotel without hesitation to anyone visiting Bucharest. We will certainly be back!
- Stayed in Oct 2026
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