Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this hotel include concierge services, wedding services and a ballroom.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary wired Internet access, a 24-hour business centre and dry cleaning/laundry services. Planning an event in Bucharest? This hotel has 10764 square feet (1000 square metres) of space consisting of conference space and meeting rooms. A round-trip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available on site.
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Phoenicia Grand Hotel
Hotel Facilities
General
- Number of bars/lounges: 1
- Number of restaurants: 1
Internet
- Free wired internet
- Free WiFi
Transport & Parking
- Long-term parking (surcharge)
- Airport transport (surcharge)
Food & Drink
- Breakfast available (surcharge)
Front-desk/reception area services
- Luggage storage
- 24-hour front desk
- Safe-deposit box at front desk
- ATM/banking
- Concierge services
Shared spaces
- Garden
- Terrace
- Computer station
Cleaning services
- Dry cleaning/laundry service
- Porter/bellhop
- Laundry facilities
- Free self parking
Business facilities
- Meeting rooms
- Conference space size (metres): 1000
- Business centre
- Conference space
- 24-hour business centre
Other facilities
- Designated smoking areas
- Wedding services
- Multilingual staff
- Lift
Location
Bucharest, Bucharest, Romania
Address: 87, Alexandru Serbanescu Boulevard Sector 1, Bucharest, Romania
Reviews
4.4/ 5Very goodAverage review rating
Browse reviews by provider:
5 reviewsSorted by: Newest
Florian NSept 2026
“Dont go there!”
This hotel is a disaster for Romanian tourism. Starting with the entrance to the hotel where there is no one to help you with your luggage and continuing with the reception where the employees are very aggressive and unprofessional. We stayed for 4 nights at this hotel. We had 2 rooms, a double and a single room for our minor daughter. The door to our room would not close unless slammed very hard, there were no hangers in the wardrobe, the water was only packaged in plastic cups that had a terrible smell after you unsealed them. The TV in the room was very small and you couldn't see much while lying in bed. On the first night there was a huge scandal between 2 am and 6 am. Two ladies were screaming in the hallway at 2 men that they wanted their money. Our neighbors called the hotel security who didn't exist. A short gentleman came who didn't solve anything. The biggest problem was that we found several insects, cockroaches and spiders. Our minor daughter is in shock and yet the hotel manager did not want to cancel our reservation and refund our money. The breakfast was very poor without pastries to much and fruits. The lady from the entrance of the restaurant is very aggresive also and permanently text or speak on the phone. She dont care is not enough food in the breakfast buffet. Below are the photos of proof so that this accommodation unit does not deceive other people.
- Stayed in Sept 2026
ioana_pilSept 2026
“Avoid, avoid, avoid”
Such a dirty and dated room. The hand towel in the bathroom had some yuk residue attached, the floors were stained, the bathroom door was in very poor shape, there was heavy dust at the corners, everything was really bad. I decided to skip breakfast, because nothing there felt sanitary. On top of it all, there was power drill noise all morning.
- Stayed in Sept 2026
Peter KOct 2025
“Great breakfast, very posh lounge and older rooms”
Arriving is a bit clumsy - there are no clear indications to the hotel from a nearby road (do not come to the gas station like I did - the unnoticeable turn is before it). The hotel is huge, but the building looks pretty old. The lounge is richly decorated (tastes differ, but there were a lot of efforts put into this), but the rooms could be looked after. They are clean, but old-stylish and some furniture as well as bath appliances could benefit from more attention. There is surprisingly no conditioning in the rooms. This is fine outside of summer, but I can't imagine what it is like then. The nearby street is a bit noisy and given the open windows (see conditioning above) it is a bit noisy, but bearable. A star is the breakfast. Fresh juice makes a day and probably compensates for all the downsides above. The rest of the breakfast is abundant, tasty but juice makes it all. There is parking available, so great if you have a car, although the location itself is far from the central so you need a means of transport if you are there as a tourist.
- Stayed in Oct 2025
antonia tJul 2025
“Horror experience”
One of the worst experience in my life! Since we were at the reception, we were treated so bad, the receptionist was talking to the phone, didn’t even notice us. He told us wait 5 minute and 5 minutes more and so as. Finally, after 30 min, he gave us the room : horrible!!!! The door didn’t lock, very very hot inside ( we didn’t see the AC, and ask for smbdy to help, after another 30 min, came a man very drunk, barely standing, he was very strange), there is no minibar, is empty, the furniture very old and the bathroom very dirty. The price extremely expensive for the conditions . One word : horror! First and last time here.
- Stayed in Jul 2025
alMutaz SMay 2025
“NEVER AGAIN, AVOID”
Never Again, First and main avoid staying there, if no other options, make sure you pay only for the nights you are sure you will stay otherwise you will never get refund for not stayed nights like my case, they will ask you to send an email, no one will respond and when you call they will transfer you from here and there for 30 minutes or so, without any result. I am still on them till get my refund regardless to how much this will cost me, it is a matter of stopping them from doing so to other people. Room is dirty, bathroom smells, at breakfast 10s of staff walk around, not sure why tables uncleaned, mostly communication is hand signals. Lebanese restaurant with poor service, after you make the order they will say they cannot accept cards only cash, shisha is dirty avoid, you may catch something from there. in general better
- Stayed in May 2025
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