Neat Hotel Avenida
Located in the heart of Ponta Delgada, the NEAT Hotel AVENIDA is an urban hotel, focused on friendliness and wellbeing, with a young, hip and inviting design. Due to its prime location, NEAT Hotel AVENIDA is close to the main monuments, churches, swimming pools as well as all the nautical activities at the marina within walking distance, without having to seek alternate transportation.

Renovated in 2004 and most recently in 2017, this modern and enlarged 5-storey hotel comprises a total of 120 rooms, 4 meeting roomms, 1 gym, 1 sauna and 2 elevators. The hotel features a foyer with a 24-hour reception desk, a safe deposit box, a laudry service, a business center and a rent-a-car service. A lounge with TV, a snacks and drinks area 24-hour self-service, free WIFI throughout hotel and a W-LAN access point.

All rooms come with a bath, shower and hairdryer. Standard fittings include direct dial telephone, satellite/ cable TV and WIFI. The air conditioning and heating may be individually adjusted.

Guests may take advantage of the sauna. Sports enthusiasts may also enjoy a workout in the gym.

Guests can also start their day with a breakfast buffet.

Hotel Facilities

General

  • Number of bars/lounges: 1
  • Smoke-free property

Internet

  • Free WiFi

Activities

  • Fitness facilities
  • Hiking/biking trails nearby

Food & Drink

  • Breakfast available (surcharge)
  • Number of coffee shops/cafes: 1
  • Coffee/tea in common areas
  • Television in common areas
  • Snack bar/deli

Front-desk/reception area services

  • Tours/ticket assistance
  • Express check-in
  • Luggage storage
  • 24-hour front desk
  • Safe-deposit box at front desk
  • ATM/banking
  • Concierge services

Shared spaces

  • Computer station

Entertainment and family services

  • Marina on site

Cleaning services

  • Dry cleaning/laundry service
  • Laundry facilities
  • Porter/bellhop

Business facilities

  • Meeting rooms
  • Business centre

Shops

  • Shopping on site

Other facilities

  • Multilingual staff
  • Lift

Location

Ponta Delgada, Azores, Portugal

Address: Rua Dr José Bruno Tavares Carreiro, Ponta Delgada, Portugal

Reviews

4.1/ 5Very goodAverage review rating
Browse reviews by provider:
5 reviewsSorted by: Newest
Rose38XOct 2026
4.0/ 5

“Second visit and just as wonderful.”

My sister and I spent three nights here. Room is clean, no carpet, shower and tub combo, separate beds, plenty of storage, desk and coffee machine, walkable to city centre and Portas Da Cidade, restaurants, shopping, boardwalk, banks, and historic locales. Staff at front desk were helpful at all times, day or night. Had a view to the sea.

  • Stayed in Oct 2026
JazzGumboSept 2026
5.0/ 5

“Great hotel.”

A great location with excellent staff throughout the hotel. Good facilities in the rooms & good breakfast area too. Very clean throughout. Location is superb for access by walking to bars, restaurants, marina, farmers markets & some local attractions are walkable within 45 mins inland. Based on a busy main street so some local morning noise (unloading/loading) is likely but not too intrusive. I will add again, reception staff will help/assist with any request, however small to ensure each guest has the best stay & are a credit to their company.

  • Stayed in Sept 2026
Lucie SSept 2026
4.0/ 5

“Great hotel in Ponta Delgada”

This hotel has a great location in the center of Ponta Delgada, close to all bars, restaurants, grocery stores, farmers market and the marina. Walking distance to the main square, church, museums and botanical gardens. You can even walk to the closest Pineapple plantation in under 15 mins. Easy check in, nice room with comfy bed and great breakfast in the morning.

  • Stayed in Aug 2026
Shell1xAug 2026
5.0/ 5

“A lovely hotel”

Would definitely recommend this hotel - clean, tidy, and perfectly located just a few minutes from the town centre, a stones throw to the marina, and around the corner from a small supermarket. Theres also a taxi rank right outside. Room was exactly as described, free WiFi, was cleaned daily, and towels/sheets changed upon request. My room also had a coffee machine and pods, bottled water, and a mini-fridge which was really useful (this may depend on room type I guess). There are no coat hooks in the room - a minor thing, but that means nowhere to hang a wet raincoat other than in the wardrobe or on the bathroom door. Also, it would be useful for rooms to have a small drying rack for wet swimsuits etc. During my stay, my wet coat, swimsuit, shorts etc had to be draped over furniture and the bathroom door to dry.

  • Stayed in Aug 2026
Rose CJun 2026
2.0/ 5

“Disappointing”

Would not recommend. We booked a one-week stay but needed to check out two days early and provided 48 hours’ notice. Despite speaking with the front desk and requesting a refund for the unused nights, management refused. Hotels are free to set their policies, but the complete lack of flexibility and customer service was disappointing. Based on this experience alone, I would not stay here again. The breakfast buffet was not worth 12EU and it took us two days of airing out the room to get rid of the overpowering smell of cleaning solution when we checked in.

  • Stayed in Jun 2026
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