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Sandos Caracol Nature Resort & Water Park All Inclusive

Sandos Caracol Nature Resort & Water Park – An eco-adventure with a massive water park


🌊 29 water slides | 🌳 On-site natural cenotes | 🍹 All-Inclusive | 🐒 Eco-friendly jungle setting | 🏖️ Beachfront location

Overview


Sandos Caracol Nature Resort & Water Park is a 5-star destination that puts you right in the heart of the Riviera Maya’s lush jungle. Unlike a typical resort, you’ll find natural cenotes, mangroves, and roaming wildlife just steps from your room. It is a fantastic choice if you are looking to combine a beach holiday with a unique "All-Nature Experience" where you can learn about Mayan culture and the local ecosystem.



Rooms


  • Air-conditioned rooms with a private balcony or terrace
  • Flat-screen satellite TV
  • Mini-bar restocked daily with water, soft drinks, and beer
  • In-room safe
  • Free Wi-Fi access
  • Coffee and tea making facilities


Dining


You can treat your taste buds to a world of flavours with a choice of international buffets and several specialty à la carte restaurants. Savour a Brazilian Rodizio experience, enjoy authentic Mexican dishes, or dine just steps from the refreshing sea breeze at the beachfront snack bar. There are options to suit every palate, from Italian classics to fresh Mediterranean grilled favourites.


All-Inclusive:


  • Breakfast: 07:00–11:00
  • Lunch: 12:30–16:00
  • Dinner: 18:00–23:00
  • Snacks and 24-hour room service
  • Unlimited local and select international alcoholic and non-alcoholic drinks

Meal times are indicative and may be subject to change depending on the season.



Pools and Spa


You’ll be spoilt for choice with multiple swimming pools, including a main pool and a dedicated chill-out pool. The star of the show is the huge on-site water park, which features 29 slides ranging from toddler-friendly splash zones to high-speed chutes for adults. If you are looking for relaxation, the Spa Sandos offers a range of therapies, though please note that the use of the Spa centre and any treatments are subject to additional charges.



Beach


The resort is located directly on a white-sand beach. You can spend your days relaxing on the shore where sun loungers and umbrellas are provided free of charge for hotel guests. It is a peaceful spot for morning walks or watching the sun set over the Caribbean Sea.



Sport and Entertainment


There is never a dull moment with the "All-Nature" activities programme. You can swim in the clear waters of the on-site cenote, take a guided jungle walk, or try your hand at kayaking. When the sun goes down, the resort comes alive with professional evening performances, including impressive Mayan-themed shows in an open-air theatre.



Family Amenities


Families are well looked after here. Kids will love the dedicated splash zones and the supervised Kids’ Club (ages 4–12), while younger children have access to the Baby Club (ages 2–3). There is also a Teens’ Club featuring games and music, ensuring everyone has their own space to have fun.



Attractive Location


  • Located directly on the beach
  • Within walking distance of the resort's private eco-park and cenotes
  • Approx. a 15-minute drive from the centre of Playa del Carmen
  • Approx. a 45-minute drive from Cancun International Airport

Hotel Facilities
General
  • Number of bars/lounges: 9
  • Number of poolside bars: 2
  • Number of swi: 1
  • Number of restaurants: 7
Internet
  • Free WiFi
Transport & Parking
  • Airport transport (surcharge)
Activities
  • Free water park access
  • Outdoor tennis courts: 1
  • Fitness facilities
  • Billiards or pool table
  • Waterslide
  • Tennis on site
Food & Drink
  • Coffee/tea in common areas
  • Snack bar/deli
Pools and wellness
  • Pool umbrellas
  • Number of hot tubs: 5
  • Number of outdoor pools: 2
  • Turkish bath/Hammam
  • Beach umbrellas
  • Spa treatment room(s)
  • Health club
  • Full-service spa
  • Spa services on site
  • Sauna
  • Children's pool
  • Steam room
  • Beach sun loungers
  • Pool sun loungers
Front-desk/reception area services
  • Tours/ticket assistance
  • Luggage storage
  • 24-hour front desk
  • Safe-deposit box at front desk
  • ATM/banking
  • Concierge services
Shared spaces
  • Garden
  • Terrace
Entertainment and family services
  • Free water park access
  • Children's club
Cleaning services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Porter/bellhop
  • Free self parking
Shops
  • Gift shops or newsstand
  • Shopping on site
  • Hair salon
Other facilities
  • Designated smoking areas
  • Multilingual staff
  • Wedding services
Location

Playa del Carmen, Quintana Roo, Mexico

Address: Carretera Cancún Chetumal Km. 295, Playa del Carmen, Mexico

Reviews

Tripadvisor Traveler Rating

4.2
Good

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