Hotel Facilities
General
- Number of bars/lounges: 3
- Number of poolside bars: 1
- Number of restaurants: 3
- Smoke-free property
Internet
- Free WiFi
Activities
- Fitness facilities
Food & Drink
- Breakfast available (surcharge)
- Number of coffee shops/cafes: 1
Pools and wellness
- Pool umbrellas
- Number of outdoor pools: 1
- Number of indoor pools: 1
- Health club
- Full-service spa
- Spa services on site
- Pool sun loungers
Front-desk/reception area services
- 24-hour front desk
- Concierge services
Entertainment and family services
- Babysitting or childcare (surcharge)
- Children's club (surcharge)
- Supervised childcare/activities (surcharge)
- Children's club
Cleaning services
- Self parking (surcharge)
Business facilities
- Conference centre
- Meeting rooms
Other facilities
- Lift
Location
St Julian’s, Malta Island, Malta
Address: Triq Gort, St Julian’s, Malta
Reviews
“Hope to stay here again soon!!”
This hotel is so good, staff are very obliging and seem genuinely happy in their job. Rooms are large and very comfortable really can’t say enough about the quality of the whole hotel. We’ve eaten at all the restaurants and can recommend all of them!
- Stayed in Oct 2026
“Very Disappointing Experience – Not a Family-Friendly Hotel”
Very Disappointing Experience – Not a Family-Friendly Hotel We are extremely disappointed with our experience at this hotel, especially considering the expectations we had when booking our family holiday. The biggest disappointment was the hotel’s ridiculous SPA policy regarding children. Children are only allowed to access the SPA between 8:00 AM and 12:00 PM. On our last day, the weather was rainy, so we decided to take our children to the indoor SPA facilities, as they were bored and there was little else to do. However, the staff refused to let us in with our children, strictly referring to their policy. We found this extremely frustrating and unreasonable, especially for a hotel that accommodates families. Such restrictive rules should be made very clear to guests before booking. Unfortunately, this was just one of several problems we experienced during our stay. 1. Outdoor heated pool – not actually heated The hotel advertised its outdoor swimming pool as heated, but when we arrived, the water was not heated at all. We had to repeatedly complain and argue with several staff members just to get them to turn on the heating system. It was only on the THIRD day of our stay that the pool was finally heated. This is completely unacceptable when guests are paying for facilities that are supposed to be available from the beginning of their stay. 2. Power outage and no running water Another serious issue was that our room was left without electricity for several hours. At the same time, we also had no running water in the shower, toilet, or sink. Even after the electricity was restored, the water supply remained unavailable. We couldn’t use the toilet, wash ourselves, or take a shower. We eventually had to go to bed without showering because these basic facilities were still not working. This is absolutely unacceptable for any hotel. 3. Overall atmosphere We also felt that the overall atmosphere of the hotel was not what we had expected for our family holiday. There were many same-sex couples staying at the property, something we had not anticipated when choosing the hotel. We understand that every guest has the right to enjoy their holiday, but the overall environment and experience were different from what we personally expected. Final verdict What disappointed us most was the hotel’s complete lack of flexibility and understanding towards families with children. When guests have already experienced multiple problems, including an unheated pool, hours without electricity, and no running water, you would expect the hotel to show at least some consideration. Instead, when we simply wanted to enjoy the SPA with our children on a rainy afternoon, we were turned away because of a rigid policy. We paid for a relaxing family holiday, not to spend our time arguing with staff to receive basic services and facilities. Based on our experience, we would not recommend this hotel to families with children, and we certainly would not return.
- Stayed in Oct 2026
“Modern & massive super hotel”
We enjoyed our stay in this very large super hotel. Modern, clean and comfortable. We stayed in the Towers block in a residence 1-bed suite for 3 nights. As a family of 4 it was ideal. Self-catering wise - limited, no washing up liquid and only 1 dishwasher tablet provided, no tea towel. So go prepared. The hotel is enormous and very difficult to navigate around. We encountered several bemused and bewildered people around the hotel, struggling to find their way. The signage could certainly be improved with clearer indications what is on each floor. The hotel is in the heart of St Julians and in a very busy area. Advantages to this location were its convenience of being nearby shops and restaurants. The downside, being the noise, and vibrant night-life nearby. We were lucky to be on the 23rd floor, so noise was acceptable and we slept well. The views were incredible from our room. We were keen to try Gino Di Campo’s restaurant but unfortunately it was closed Sunday & Monday, we were not notified of this upon check in. We went in both the indoor and outdoor pool. The indoor spa pool was amazing and a lovely experience with a projected screen of Malta on the far side and the illusion of swimming in a cave. The outdoor pool was also lovely, a little on the cool side though. The hotel provided a complimentary voucher to the nearby attraction Odyssey which was wonderful. Overall, we had a very enjoyable and memorable stay and we can recommend this hotel.
- Stayed in Oct 2026
“Wonderful Stay!”
What a fabulous hotel, great views from my room, the room was amazing and clean. But what makes this hotel is the staff. I arrive early hours of the morning and was greeted by the night manager Khalid in reception who was amazing, over the next few days of my stay Paula at concierge always spoke to me and help me find the perfect wine tasting experience and the staff at the pool side bar were great, Adam, Shane anda lovely lady with blonde hair whose name escapes me. The breakfast has everything you need and Gino's D'Acampo restaurant Lucianos was lovely and comfort to eat on your own.
- Stayed in Oct 2026
“Great Stay in Malta”
We had a great stay at this hotel. It has some truly unique artwork, and a great breakfast. Very conveniently located, decent gym facility, and delicious breakfast. Nice views from the room too
- Stayed in Jun 2026
Why book with Thomas Cook
Low deposits
Secure your next holiday from £19pp
Spread the cost
Book now, pay later in instalments
24/7 holiday support
Expert help whilst you are on holiday
Price match
Know you are getting the best holiday deal
ATOL & ABTA protected
Your holiday is financially protected
Other Hotels in Malta

The Preluna Hotel
Malta, Sliema
Flight & Hotel / 5 nights / Room Only

AX ODYCY Hotel
Malta, Qawra
Flight & Hotel / 5 nights / Bed & Breakfast

Radisson Blu Resort & Spa, Malta Golden Sands
Malta, Mellieha
Flight & Hotel / 5 nights / Bed & Breakfast

QAWRA Palace Resort & SPA
Malta, Qawra
Flight & Hotel / 5 nights / Bed & Breakfast

db Seabank Resort + Spa
Malta, Mellieha
Flight & Hotel / 5 nights / Half Board

db San Antonio Hotel & Spa - All Inclusive
Malta, Qawra
Flight & Hotel / 5 nights / Half Board

The Gomerino Hotel
Malta, Valletta
Flight & Hotel / 5 nights / Bed & Breakfast

Ramla Bay Resort
Malta, Mellieha
Flight & Hotel / 5 nights / Bed & Breakfast

The Windsor Hotel
Malta, Sliema
Flight & Hotel / 7 nights / Bed & Breakfast

InterContinental Malta by IHG
Malta, St Julian’s
Flight & Hotel / 5 nights / Room Only