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Reassurance & peace of mind
At Thomas Cook we employ staff with different qualifications and experience within childcare, sports coaches and activity leaders to ensure that we are offering an excellent service across our entire Kids’ Club offering.  

Our qualified childcare team, sports coaches and activity leaders have an up to date enhanced DBS check (or international equivalent) and have the necessary experience and training to deliver a different daily themed programme of age appropriate sports, fun games and creative activities for children aged 3 to 11 yrs.
Each child must have a registration form completed before attending their first session and provide any information that will help us meet every child needs, including dietary requirements, allergies, medication requirements  to ensure we can offer the highest possible care.
Kids’ clubs run by Thomas Cook (UK) operate to standards of similar childcare facilities in the UK. The level of service, staff qualifications and facilities at hotel-run kids’ clubs/crèches will vary from our own kids’ clubs and should operate according to local standards in the destination.
We operate a strict 2:16 staff to child ratio for 3-7 years and 1:10 for 8-11 year.

Hours of operation
Our Kids’ Clubs are open for a minimum of four hours a day six days per week. Evening club will operate for up to 2 hours per evening six days per week. Evening club is subject to availability. Additional charges for certain activities and parties may apply which are payable in local currency.  
During these times, a parent or an adult guardian will be permitted to sign their children in and out of the session as and when it is safe to do so by the designated Kids’ Club Representative responsible for the Activity Register.
Please note the Kids’ Club operate on a first come first serve basis.  During busy times, restrictions may be put in place to assist the Kids’ Club staff in meeting the needs of children and parents/guardians.

Kids’ Summer Academies (available summer 2015 only)
Energetic kids will love our Street Dance, mitre Street Skills Soccer and swimming academies. Qualified football coaches and ASA-qualified swimming teachers will help your kids develop cool new tricks and flicks, learn the latest street-style moves and improve their swimming ability. And, for absolute beginners our Speedo sponsored swimming lessons are a great place to learn to swim, offering group classes and private individual lessons from kids to adults.
Our Kids’ summer academies are available July and August at selected hotels.
•    Street Dance; Marelen - Zante , Paraiso de Albuferia – Portugal, Blanc Palace Resort - Menorca , Parque Cristobal – Gran Canaria, Hi! Bouganvilla – Majorca  and Hi! Binimar, Menorca.
•    Mitre Street Skills Soccer;  Marelen - Zante , Stella Palace – Crete, Paraiso de Albuferia – Portugal, Blanc Palace Resort - Menorca , Parque Cristobal – Gran Canaria, Sahara Beach – Tunisia, Hi! Bouganvilla – Majorca  and Hi! Binimar, Menorca.
•    Swimming lessons; Blanc Palace Resort - Menorca, Parque Cristobal – Gran Canaria, Stella Palace, Crete and Sahara Beach – Tunisia

Street dance and Mitre Street Skills Soccer Academy
•    3 x 60 minute coaching sessions per week, from 5 years - €20 per child
Group swimming lessons sponsored by Speedo
•    5 x 30 minute swimming lessons, from 4 years - €30 per child
•    1 x 30 minute water confidence session, accompanied infant - €5 per infant
Classes running from 1st July – 5th September 2015.  Up to 6 kids per group.

Thomas Cook Entertainment
Stay at one of our hotels that feature resident entertainers and you’ll be treated to a holiday of great entertainment and a range of activities. Sports, daily competitions, fun and games are the order of the day and it doesn’t stop after the sun sets either! The evening warms up with entertainment for the kids and the chance to meet Lollo & Berni before nightfall  when you can look forward to themed shows live on stage.  
Available at the following hotels; Marelen – Zante,  Paradise Island – Lanzarote, Parque Cristobal, Gran Canaria.  Paraiso de Albuferia – Portugal

Who are Lollo & Bernie
Lollo & Bernie is the world's kindest and most intelligent giraffe and bear and they love to hug each other and everyone they meet! 
They love to play, arrange mischievous games and to go on exciting adventures.  Lollo has magical music horns on her head. In her horns are lots of fun dance steps and if you're lucky you can see Lollo dance her very own dance. 
In Bernies´ hat there is a lot of mischievous tricks that he and Lollo show  all the children they have met.  Lollo & Bernie lives in Kids Club where all children are welcome to visit. 


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