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Surtel Hotel
This hotel complex is located in the heart of Kusadasi, just 60m from the Aegean Sea. A diverse selection of bars, restaurants, nightclubs and shopping venues are to be found in the local area. Pigeon Island is a mere 500m away and it is about 16 km to Ephesus. The Virgin Mary House is approximately 20 km from the hotel and the national park is roughly 30 km. Izmir airport is 70km away and Izmir city is approximately 90 km from the hotel. The hotel comprises a total of 90 rooms. Apart from the many services and facilities it offers, it features a swimming pool with a children's paddling area, a poolside snack bar serving refreshments and sun loungers to make use of in the outdoor complex.
- Distance To Airport: 68km to ADB

Hotel Facilities

General

  • Number of restaurants: 1
  • Number of poolside bars: 1

Internet

  • Free WiFi

Food & Drink

  • Snack bar/deli
  • Coffee/tea in common areas

Pools and wellness

  • Pool umbrellas
  • Number of outdoor pools: 1
  • Children's pool
  • Pool sun loungers

Front-desk/reception area services

  • 24-hour front desk
  • Tours/ticket assistance

Shared spaces

  • Terrace

Cleaning services

  • Laundry facilities

Business facilities

  • Meeting rooms

Other facilities

  • Designated smoking areas

Location

Kuşadası, Aydin, Turkey

Address: Türkmen Mahallesi Ataturk Bulvari No 20, Kuşadası, Turkey

Reviews

3.2/ 5OKAverage review rating
Browse reviews by provider:
5 reviewsSorted by: Newest
Joan FOct 2026
1.0/ 5

“STAY AWAY”

STAY AWAY, an absolute disgrace of a so called hotel, -1 star, place is filthy, no hot water in the evening time, shower is just a dribble of water, staff so rude, fridge didn't work, belongings robbed from my room, balcony door didn't close properly, pool full of scum around it, pool area full of cigarette butts, got locked in my room because lock was broken and no phone to contact reception, breakfast was a boiled egg and paper cups for tea, no wifi beyond lobby

  • Stayed in Oct 2026
Okan TAug 2026
1.0/ 5

“Bad experience”

The staff were extremely indifferent and unhelpful. Whenever you reported an issue to the staff, they would say that they would take care of it, but they never actually resolved the problem. They seemed to have no concern whatsoever. The room and bathroom were very dirty, and the pool did not appear to be cleaned at all. The food was stale. A staff member named Hasret behaved in a highly inappropriate and disturbing manner.

  • Stayed in Jul 2026
Tim CJun 2026
4.0/ 5

“Great value for money”

The location is fantastic. Close to shops, restuarants, 50 yards fron the sea. The cleanliness of the hotel is first rate. I was all inclusive and for the money the food was very good. Variety of food excellent especially the breakfast. Staff helpful and knowledgeable. The only reason i did not give 5,/5 is because it is close to local nightclub which can result in it being noisey between 10 pm and 6am. I have booked to return in September. Great value for money.

  • Stayed in May 2026
sianmerchantAug 2025
2.0/ 5

“Only stay here for location”

Tired 1980’s style hotel in need of updating. Room 301 had an incredible sea view and super close to centre and all local amenities. Be aware that the car park, whilst relatively close is incredibly steep and you take a chance in not getting stuck if you have a low profile car.

  • Couples
  • Stayed in Aug 2025
290station1Aug 2024
1.0/ 5

“Would never return”

Just awful! Lobby is quite nice and clean however when you get to the rooms it’s a different story. Extremely outdated. Double bed was 2 camp beds pushed together. Bathroom was a disgrace and shower curtain was dirty. The terrace was dirty and had what looked like hair and blockage around the hole on the floor. ***wifi does not work in any bedrooms, only lobby and that was intermittent. We were there 4 days and bedding was changed once and toilet roll topped up, nothing was cleaned. Breakfast (no word of a lie) was boiled eggs, toast, lettuce and a hotdog sausage- we didn’t eat there once. The pool on the roof looks nothing like the photos advertise, it’s scruffy and dirty. A man on reception every time we asked a question he wanted a tip. We said that we were so thankful we were only there for 4 days as if was any longer I think I would have invested in moving hotels. I would have been devastated if I’d saved all year round to stay there. The hotel was not busy at all which spoke volumes I thought. I feel abit bad writing which a terrible review but I was miserable the time I was there and I think it needs to change. The only positive was it was a great location.

  • Stayed in Aug 2024
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