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Tunisia Sousse Port El Kantaoui

Marhaba Palace

3431 reviews

  • Overview
  • Facilities
  • Location
  • Reviews

The Marhaba Palace is located in the middle of the seaside resort of Port El Kantaoui, ideal for a stroll by the sea or through the streets of the marina. Through an avenue lined with palm trees you will reach the sandy beach after a few meters. Around the lagoon pool you'll find the spacious sun terrace with sunbeds and umbrellas as well as the swim-up pool bar where you can get a refreshment. In the Spa area you will find an indoor pool where you can go for a swim after sauna or a training session at the gym.

In the heart of the seaside resort of Port El Kantaoui. The Medina - the old town - and the Sousse Archaeological Museum are just a short drive away.

The hotel has one buffet restaurant and one ala carte-restaurant with varying menu as well as four bars. The hotel offers a late breakfast option at the beach bar (10;00-11;30 Jun-Aug).

There are several sports facilities at your disposal such as the fitness room and the tennis court. Relax in a sauna and then swing your dancing leg in the nightclub.

Comfortable single and double rooms equipped with shower or bath, centrally-controlled air conditioning and a minibar.

This hotel is popular! Rated very good by 3431 people on Tripadvisor

Facilities

Key facilities

  • childCare_icon

    Kids Entertainment

  • gym_icon

    Gym

  • aircon_icon

    Air-con

  • golf_icon

    Golf

  • pool_icon

    Indoor pool

  • playground_icon

    Kids play area

  • pool_icon

    Outdoor pool

Other

Location

world_map

Port El Kantaoui, Sousse, Tunisia

Address: BP 120, Port El Kantaoui, Hammam Sousse, Tunisia
Phone: 73347076

Reviews

Tripadvisor rating

4

Good

3431 reviews

Location

Rooms

Sleep Quality

Cleanliness

Value

Service

Travelers' choice award

Lovely hotel but could be better with a few tweaks

Jan 2023 | Heidi B

This is a copy of the email l sent. No reply yet We have had a very nice stay made better by your wonderful staff. The hotel is situated in a lovely place and access to the beach and sun beds is good. There are a few suggestions I would like to make Restaurant - This gets very chaotic particularly with the fresh cooked section and ice creams. One bottle neck I have observed that could aid this situation is the location of the French fries. People who just want French fries are put off by the long queue and those who are in the queue slow it down as it is difficult to pick chips up easily with the utensils supplied. I would suggest a second French fry station away from the fresh cooking area With the ice cream section there are also long queues most of which is down to children trying to serve themselves. They can't reach easily and find it difficult to use the scoops. I would suggest a person serving the ice cream would greatly improve this I have unfortunately found foreign objects in my meal 3 times. This was addressed when I called a manager over but not by the waiters. Not sure if this is common or I have just been unlucky. Noise in the bedroom is usually due to people above dragging chairs across the room. The chairs are well made but heavy hence the situation of people dragging them and not lifting them. If felt pads were attached to the chair feet this would greatly improve the situation. One set of lifts has been out of action for almost our entire stay. Pressure on the remaining lifts cause considerable delays and inconvenience for the guests especially at busy times of the day. A proactive maintenance schedule will lead to better lift functioning and hopefully less down time. On a positive note the hotel is is otherwise well functioning and the cleaning and waiting staff and all other staff are excellent. I have used the spa during my stay and have been very impressed with the facilities, treatments and staff. I would rather address these issues directly as I don't think it is fair to use Social Media as this can give a negative impression of our stay which has overall been very good. We would be happy to stay again. I hope you find my comments constructive and useful. Kind regards Sent from my iPhone

Nice hotel, nice people!

Jan 2023 | Connector615563

Nice hotel in El Kantaoui. I had a good breakfast and dinner experience. I slept well on the bed and the room was spacious enough. I was lucky to have a room with sea view. The staff was very friendly. Little advice, bring some dinars with you when having breakfast or dinner and they will serve you with a big smile.

Poor hygiene and room cleaning services

Jan 2023 | fethib2023

Very dirty corridor, no water in the room, used bed sheet, one soap no teeth brush...Food is very good, reception not helpfully it is not a 5 stars quality service, parking fine. The spa service is outside and not at the 5 stars level

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