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H·TOP Planamar
1196 reviews
Sitting on the boardwalk in front of the sea, this cosy hotel places its guests at only 50 metres from the beautiful sandy beach and a 10-minute walk from the railway station and the city centre. This ideal location makes the venue a great place for a fun family holiday on Catalonia's Costa Maresme. Guests are even offered free shuttle service to the other hotels of the chain, so they can make full use of all the services and facilities that they offer, but this in no way means that one should have to travel to anywhere in order to have a good time. The venue boasts a splendid outdoor swimming pool where one can relax in privacy, while the proximity to the beach not only allows for working on that perfect tan on the sand, but also provides the opportunity to perform a variety of water sports. The little guests can enjoy themselves in the mini club or in their own children's' playground.
Flight + Hotel
7 Nights Room Only
from £132 per person
Secure today from £39pp
check price & availabilityHotel only
Room Only
from £15 per person per night
Secure today from £10pp
check price & availabilityFacilities
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Kids Entertainment
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Gym
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Air-con
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Wifi
- Kids Entertainment
- Gym
- Sauna
- Entertainment Program
- 24 hr reception
- Air-con
- Car park
- Cot
- Laundry
- Lift
- Medical service
- Mini club
- Safe
- Snack bar
- Sun terrace
- Wifi
- Luggage room
Location

Malgrat de Mar, Costa Brava, Spain
Address: 08380, Passeig Maritim, 10-12, Malgrat De Mar, Spain
Phone: +34937654504
Important information
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Tripadvisor rating
 
1196 reviews
Location
Service
Value
Cleanliness
Sleep Quality
Rooms
Terrible experience, never again
Despite nice and helpful staff this hotel was even worse than we have red in reviews. The air condition brings just warm, wet and smelly air into the bedroom, so one has to sleep with open window, where anybody can get in via shared balcony and there's terrible noise from the air condition fan from outside. There is loud and very bad quality music programme every day till midnight. All the corridors and reception smells from the cheap floor-desinfection. The dining room is too small, so as a guest you are obliged to wait for the certain time and then wait in a row for cca. 10-15 minutes to get there. The food is served in a buffet style in small bowls or plates, which is not that bad, because you can try small portion of different dishes. It's like russian roulette though, because some dishes are good, but some taste like ready-made or made from cheap and bad quality ingredients. And the last thing - poor safety. It's better to hire a key from the bedroom-safe and keep you valuable things there. As I said, all the staff are nice and helpful, and the hotel is really nearby the sea. But the impossibility to have calm, quiet space and fresh, cooler air in your bedroom, as well as weird food (less dishes but better quality would be better I guess), this all makes the experience very bitter.
Decent but unsecure
Old hotel with nice garden and good food, located near beach and old city. Furniture is very old but mostly clean. Main problem was that last day of our stay our room on the second floor was robbed. Later on after cameras had been checked they saw two guys who entered in the room with a key. After they came of the room they locked the door. When we reported robbery to reception, receptionist was not prone to help and call the police so we had to do it by our own. They mislead us what to do. So we suspect that robbers work in deal with some of hotel stuff, have a key and information what guests have and when they are not in the room. I wrote several times to hotel management but i haven’t received any answer from them, not even we are sorry. Hotel reception didn’t want to check cameras and hotel manager was so rude to us and told us that he is going to do nothing and that he have no robbers in his staff. They accepted to check the camera day later when we brought police in the hotel.
Great location
The hotel has an olde worldy look about it which is very attractive. The gardens are delightful and look very pretty at night. The rooms need refurbishment as they are very dated and quite cramped. The pool is small and there are not enough beds for the size of the hotel. The restaurant is also too small for the amount of guests. The food is adequate for a few night's stay but becomes very repetitive if you are staying longer than a week. We ate out for the last 5 days of our 14 day holiday. The staff are all very friendly and helpful except for one member of the bar staff. Fina was very controlling, treating her colleagues badly and ordering them about while she did next-to-nothing. She was rude to many of the guests and needs training in customer service. Bar staff were subdued and guests were wary whenever she was present. I would like to give a shout out to the other bar staff, especially Carla, Iohan, Ewa and Omar who did a fantastic job.
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