Our stay here was excellent and we felt well taken care of throughout the stay. We were greeted with a glass of Cava on arrival, booked the standard double but received a large corner room with two balconies and a lovely view of the hills and Teide. Clean room and daily housekeeping. Great selection at the buffet breakfast. The hotel felt modern, clean and well placed away from the busyness of the coast strip, but still close enough to get out and explore Puerto. Pool was on the smaller side but well maintained. We paid for access to the spa on the last day, the jacuzzi was out of service and hidden by a shoddy paper wall, but we received a €5 discount. Only things I could fault is that our room got very hot and the AC did not work. As well as that our stay only included breakfast, but we arrived late the first night and had a few of slices of pizza at the buffet as it was closing up... €25 each at the end of the stay! Only our fault really, but I wish we were told up front how much it would cost. Regardless, I highly recommend Atlantic Hills!

Wouldn’t come back. The pictures look great but reality just wasn’t the expectation set. The room sat at 25/26 degrees at night, with no aircon available. Even after asking, the aircon is centrally controlled and isn’t turned on this time of year. We were told to open the balcony windows but this just meant people in neighbouring rooms could walk in at anytime, which doesn’t feel great when you’re sleeping. Additionally all the pools & jacuzzi’s close at 6 so no good if you want to do anything in the evening. The room we were in came with its own plunge pool but it was unusable being so cold, neither us or anyone in rooms next to us used there’s more for the week we were there. The hotel also says it has parking for 10 euro a day, each day we asked this was not available. The hotel is situated at the top of a large hill, this left us parking most days at the bottom of the hill and walking up. Overall the hotel is no where near the expectation you may have. Take the amenities with a pinch of salt. And don’t think you’ll get a good night sleep with the lack of controllable air con.

Hotel was spotless and all of the staff were friendly

The staff at reception were really nice and helped me with my enquiry. Thank you!

Beautiful hotel, staff were polite and accommodating, very clean!