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Apartamentos Masaru
This apartment complex enjoys a central setting in Puerto de la Cruz on the inviting island of Tenerife. The complex is situated close to the Botanical Garden and is within easy access of the beach and the city centre, both of which lie less than 1 km away. Guests will find themselves surrounded by delightful restaurants, lively bars, colourful boutiques and shops and a bus stop lies just 100 metres from the complex. The studios are tastefully decorated and offer comfortable, tranquil surroundings in which to relax and unwind at the end of the day. The apartments come complete with modern amenities for guests' convenience. Guests will appreciate the complex's leisure and recreational facilities which include a pool with children's area and 2 tennis courts, providing fun for all the family.
- Distance To Airport: 21km to TFN

Hotel Facilities

General

  • Pets allowed
  • Shower

Internet

  • WiFi

Transport & Parking

  • Airport shuttle
  • Car hire
  • Airport shuttle (additional charge)
  • Body soap
  • Street parking
  • Accessible parking
  • Airport shuttle (free)
  • Balcony
  • Flat-screen TV
  • Drying rack for clothing
  • Body soap
  • Shower cap
  • Socket near the bed

Activities

  • Tennis court
  • Golf course (within 3 km)
  • Skiing
  • Canoeing
  • Bowling
  • Horse riding
  • Ski school
  • Telephone
  • Hairdryer
  • Seating area
  • Bath or shower
  • Sofa
  • Electric kettle
  • Bidet

Food & Drink

  • Room service
  • Kid-friendly buffet
  • Key card access
  • Bath
  • Shampoo
  • Key card access

Pools and wellness

  • Outdoor pool (seasonal)
  • Hot spring bath
  • Beachfront
  • Pool cover
  • Coffee machine
  • Clothes rack
  • Sofa bed
  • Smoke alarm

Front-desk/reception area services

  • 24-hour front desk
  • Wake up service/Alarm clock
  • Kitchenware
  • Concierge service
  • Private check-in/check-out
  • TV
  • Wake up service/Alarm clock
  • Kitchenware
  • Towels
  • Children's high chair

Shared spaces

  • Terrace
  • Shared kitchen
  • Iron
  • Toilet paper

Entertainment and family services

  • Babysitting/child services
  • Casino
  • Entertainment staff
  • Nightclub/DJ
  • Board games/puzzles
  • Radio
  • Fan
  • Linen
  • Dining table
  • Trash cans

Cleaning services

  • Laundry
  • Dry cleaning
  • Ironing service
  • Refrigerator
  • Desk
  • Satellite channels

Business facilities

  • Meeting/banquet facilities
  • Fax/photocopying
  • Safety deposit box
  • View

Shops

  • Barber/beauty shop
  • Free toiletries

Other facilities

  • Kitchen
  • Heating
  • Raised toilet
  • Non-smoking rooms
  • Kitchen
  • Tile/marble floor
  • Non-feather pillow

Location

Puerto de la Cruz, Canary Islands, Spain

Address: Roble, 2, Puerto de la Cruz, Spain

Reviews

4.1/ 5Very goodAverage review rating
Browse reviews by provider:
5 reviewsSorted by: Newest
scrumpySpainJul 2026
5.0/ 5

“Great place in La Paz”

Just spent 11 nights here at this lovely comfortable hotel..rooms are great sized and clean. All the hotel staff were nice and friendly especially Tino the restaurant manager and the reception staff. This is a tradionally spanish hotel..we chose it for this reason so don't expect modern then you won't be disappointed.It's clean and safe and pool side is relaxing with no rushing for sunbeds. Thanks for a great stay.

  • Stayed in Jul 2026
Beatriz FMay 2026
3.0/ 5

“There will be better for the price”

Breakfast was so bad, everything is artificial, there’s no fresh fruit, you only have uncut fruit, pears banana and apples. And you cut ir yourself which is okay but there’s nothing more than that, overall very plastic food. The apartment was ok but old furniture and the bathroom specially the shower really needs an upgrade. When we got there, there was a black hair on the toilet seat lol.

  • Stayed in May 2026
Florian WMay 2026
3.0/ 5

“Okay for 2 nights”

Pros: - Nice garden and pool - Old hotel with style in the entry and lobby Cons: -We booked a family room for four people and only found a double bed. We asked at the reception and were told that we had to make our second double bed ourselves. It was a simple couch bed. - The furniture was very old and not up to date ; the lights in the room were very dim , and the beds were very old and uncomfortable. -The breakfast was very basic and sadly mainly consisted of processed food (no fresh juices, just concentrate ; instant coffee ; canned fruits, although being on an island full of fresh fruits ; and instant scrambled eggs) but included in the price.

  • Stayed in May 2026
Mark SMar 2026
4.0/ 5

“Decent stay”

Basically got what we paid , 3 Star hotel , rooms ok , bathroom ok but could do with a make over , both very tired Towels in bathroom not great and although maids come everyday , bed sheets only changed twice in 7 days Breakfast ok , but reheating food from last nights dinner, wrong Staff great All helpful Convenient for couple of bars and very good Italian restaurant

  • Stayed in Mar 2026
Sarah DFeb 2026
3.0/ 5

“😞 Average”

Masaru hotel was average, rooms sleepable and food eatable ,although in the room as soon as we walked in there was a horrid smell like sewage we investigated first and found out it was the sink there was a shop about 50 metres down the road we bought bleach and candles and we no longer had a problem(with smell). The day before we went on holidays we saw that the pool wasn’t open(part of the reason we wanted a holiday) we called Tui(who we booked with) and they said the pool was fully open, fast forward to when we arrived my father signed in and me and my mother and siblings explored we went out to the pool and saw it was closed(half) we told my father and we complained to Tui as the hotel has informed Tui this for over a year but they haven’t added it to their website.On our last day we were sat by the pool and then we hear diggers and look over and there are three mini diggers on the other side of the pool and they got louder every hour. We got a £200 pound discount on our holiday bringing it to £500 total but it was very hard and took our entire holiday. On our holiday we hired a car in the euro car not faraway and took it to Costa Adeje to the beach and went to other beaches all across the island, also when going there in may puerto de la cruise is very cold and overcast but you burn very easily, when we went we went to this mega waterpark in the town it was massive but to conclude I would go back for the right price.

  • Stayed in May 2025
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