STA badgeATOL badgeABTA badge
Holidays
City Breaks
Long Haul
Destinations
Holiday advice
Apartamentos Teneguia
Situated 250 m from a black sand beach, 1 km from a marina, 1.5 km from Puerto de la Cruz center and 28 km from Tenerife-North Airport.
Facilities and services include heating swimming pool, wireless Internet access at the reception, elevator and 24-hour reception.

Apartments feature living room, dining area, sofa bed for extra person, kitchenette, mini fridge, telephone, TV, safe (extra charge), bathroom and balcony/terrace.

Apartments with 1 bedroom: Sofa Bed for the 3rd person.

Please note that some of the above facilities may be closed due to weather / seasonal conditions.

Address: Av. Melchor Luz 2, 38400 Puerto de la Cruz, Tenerife, Spain.

Hotel Facilities

General

  • Smoke-free property

Internet

  • Free WiFi

Activities

  • Hiking/biking trails nearby
  • Fitness facilities

Food & Drink

  • Breakfast available (surcharge)

Pools and wellness

  • Number of outdoor pools: 1
  • Use of nearby fitness centre (discount)

Front-desk/reception area services

  • Tours/ticket assistance
  • Luggage storage
  • Express check-out
  • 24-hour front desk

Shared spaces

  • Terrace

Other facilities

  • Lift

Location

Puerto de la Cruz, Canary Islands, Spain

Address: Avenida Melchor Luz, 2, Puerto de la Cruz, Spain

Reviews

3.6/ 5GoodAverage review rating
Browse reviews by provider:
5 reviewsSorted by: Newest
bethany eAug 2026
1.0/ 5

“Poor experience”

We booked Teneguia as part of a special family holiday, with six of us travelling to celebrate an extended family member’s 30th birthday. Unfortunately, the experience has been extremely disappointing. One of the main reasons we chose this accommodation was the heated outdoor swimming pool, which is prominently featured in the accommodation advertising, including photographs. We arrived to find that the pool was closed. There is a notice on the booking website mentioning that the pool is closed, but it is very easy to miss amongst the rest of the accommodation information. Four adults in our group viewed the accommodation before booking and none of us noticed it. Two other friends who were considering booking also missed it. What makes this particularly frustrating is that the pool continues to be presented so prominently in the accommodation advertising, despite guests not being able to use it. We have been offered the option of using a pool at a nearby hotel and/or one ticket for Lagos per week. In our opinion, this is not an equivalent replacement for the heated pool advertised as part of the accommodation. There is also building work taking place from around 7:30–8am, despite our booking confirmation stating that building work would not start until 9am. Being woken by construction significantly earlier than the time we were told to expect is not acceptable. We have raised these issues with the holiday provider and the In-Resort team, but unfortunately we have found the response extremely frustrating and have not been given a satisfactory solution. We have also since seen other people raising complaints about the accommodation on TikTok, which suggests we are not the only guests experiencing problems. I understand that hotels can experience maintenance issues and that circumstances can change. However, when a facility is such a prominent part of the accommodation advertising, and when guests are then faced with construction earlier than the time stated in their booking information, it has a significant impact on the holiday experience. We booked this trip to celebrate a special family birthday and paid a significant amount of money expecting the accommodation and facilities advertised when we booked. Sadly, based on our experience, I would not recommend booking this accommodation until the pool situation and building works have been resolved. Location is probably the best thing about it. View of the beach is lovely if your on the right side on the hotel which we were. Staff were ok some more friendly than others. No air conditioning so have to keep the windows open so lots of noise & work men out at 7:30 / 8am. Clean towels every 3 days daily bin change

  • Stayed in Aug 2026
Er_Ke_FinFeb 2026
1.0/ 5

“1-star, it was cheap”

I would say this hotel is maximum 1 star. Only star comes for OK location, quite near at center of PDC but everything else is just not good. BUT this is what you get for cheap prices. Everything is out of date and we were just pleasant to get out of room. Next time we put little more money to get pleasant hotel.

  • Stayed in Jan 2026
Resort62827457292Dec 2025
5.0/ 5

“Great hotel”

Been twice to this hotel basic but situated just right location. It has a small pool which was kept to a high standard never to busy and plenty of free sun loungers.

  • Stayed in Oct 2025
Virginia RSept 2025
2.0/ 5

“Run Down and not as advertised”

Wouldn't stay at this property again in it's current condition as in my opinion it requires a lot of upgrading, While I understand that the property is old it doesn't excuse the company from false advertising, there was no air con, fitness centre, pool or bar available when we stayed even though advertised on their website, The bedroom was no bigger than a shoe box with a tiny window which we couldn't even see out of and the window opened inward which resulted in the curtains being pushed in so no blackout function being allowed, lack of air con made it unbearable stuffy and claustrophobic. No kettle,toaster,microwave,oven even though it was suposed to be a self catering apartment, the cooking utensils were extremely sparse. While there was a good size balcony there was zero privacy. Cockroach every day in press or running across the floor. Couldn't use the wardrobe due to musty smell which they tried to cover up with cleaning products which didn't mask the smell at all but as the building is old that's to be expected I guess. The building is in a good location with supermarket and places to eat near by and a short walking distance to beach, town etc, the cleaning staff were lovely.

  • Stayed in Sept 2025
Julia PJul 2025
4.0/ 5

“Its was ok”

Place really would do with refurbishment. Pillows was very bad and i had back pain all week due to uncomfortable sleep . There was no hot water, well maybe there was timed boiler im not sure as first night there was hot water but after we had to take cold showers for full week . I do understand maybe its ok to have cool shower in the summer but i do not feel comfortable washing in the cold . Tv had 90% of german channels and 10% of spanish . We don’t speak german so it wasn’t useful for us . There was no working pool in the hotel, they did offer free access to lovely pools in different area, it was useful because we wanted visit there anyway so it saved us money. But we wasn’t made aware of pool being not in use until we asked. Reception staff was nice and we had housekeeping service daily . We had nice view from the balcony and anything we would need was very local. Overall we did enjoy our stay

  • Stayed in Jul 2025
How Tripadvisor collects reviews

Why book with Thomas Cook

Low deposits

Low deposits

Secure your next holiday from £19pp

Spread the cost

Spread the cost

Book now, pay later in instalments

24/7 on holiday support

24/7 holiday support

Expert help whilst you are on holiday

Price match guarantee

Price match

Know you are getting the best holiday deal

ATOL & ABTA protected

Your holiday is financially protected

24/7 on holiday support

Need help booking?

Call us on <a href="tel:442038795469">+44 (0) 20 3879 5469</a>

Skip past other hotels

Other Hotels in Spain

Bungalows Castillo Beach

Bungalows Castillo Beach

2.7OK(2,000+)

Spain, Caleta De Fuste

Flight & Hotel / 5 nights / Self-Catering

from£140pp
ATOL Protected
AluaSoul Mallorca Resort - Adults Only - Hyatt Inclusive Collection

AluaSoul Mallorca Resort - Adults Only - Hyatt Inclusive Collection

4.5Excellent(2,000+)

Spain, Cala d´Or

Flight & Hotel / 5 nights / Bed & Breakfast

from£290pp
Plus local fees of £14 pp. Total holiday £304 pp.
ATOL Protected
Alua Village Fuerteventura - All Inclusive - Hyatt Inclusive Collection
Save up to 20%*

Alua Village Fuerteventura - All Inclusive - Hyatt Inclusive Collection

4.1Very good(5,000+)

Spain, Esquinzo

Flight & Hotel / 5 nights / All Inclusive

from£290pp
ATOL Protected
Hotel Cordial Mogán Playa
Save up to 10%*

Hotel Cordial Mogán Playa

4.7Excellent(10,000+)

Spain, Puerto de Mogan

Flight & Hotel / 5 nights / Bed & Breakfast

from£400pp
Plus local fees of £1 pp. Total holiday £401 pp.
ATOL Protected
Ikos Andalusia - All Inclusive
Chosen by us

Ikos Andalusia - All Inclusive

4.8Exceptional(2,000+)

Spain, Estepona

Flight & Hotel / 5 nights / All Inclusive

from£1,195pp
ATOL Protected
Hotel Best Tenerife

Hotel Best Tenerife

4.1Very good(5,000+)

Spain, Playa de las Americas

Flight & Hotel / 5 nights / Bed & Breakfast

from£395pp
ATOL Protected
SBH Club Paraíso Playa - All Inclusive
Save up to 30%*

SBH Club Paraíso Playa - All Inclusive

3.8Good(2,000+)

Spain, Esquinzo

Flight & Hotel / 5 nights / All Inclusive

from£290pp
ATOL Protected
O7 BE KLUB (ex. Bellevue Club)
Save up to 5%*

O7 BE KLUB (ex. Bellevue Club)

3.4OK(10,000+)

Spain, Alcudia

Flight & Hotel / 5 nights / Self-Catering

from£205pp
ATOL Protected
AluaSoul Orotava Valley - Adults Only - Hyatt Inclusive Collection
Save up to 20%*Chosen by us

AluaSoul Orotava Valley - Adults Only - Hyatt Inclusive Collection

4.1Very good(2,000+)

Spain, Puerto de la Cruz

Flight & Hotel / 5 nights / Bed & Breakfast

from£225pp
ATOL Protected
Hotel LIVVO Jandía Golf - All Inclusive
Save up to 30%*

Hotel LIVVO Jandía Golf - All Inclusive

4.0Good(1,000+)

Spain, Esquinzo

Flight & Hotel / 5 nights / All Inclusive

from£245pp
ATOL Protected
1 of 0

Other hotels in Puerto de la Cruz