Please note that due to routine and recurring maintenance of the thermal pool, which typically takes place between 4:30 p. m. and 2:00 p. m. the following day, we would like to inform you that the hotel cannot provide any form of compensation if it coincides with your dates of stay. However, we do offer the availability of our thermal jacuzzis as an alternative during this period.
Please note that due to routine and recurring maintenance of the thermal pool, which typically takes place between 4:30 p. m. and 2:00 p. m. the following day, we would like to inform you that the hotel cannot provide any form of compensation if it coincides with your dates of stay. However, we do offer the availability of our thermal jacuzzis as an alternative during this period.
Hotel Facilities
General
- Parking (limited spaces)
- Number of bars/lounges: 1
- Number of poolside bars: 1
- Number of restaurants: 1
Internet
- Free WiFi
Transport & Parking
- Free parking nearby
- Airport transport (surcharge)
- Electric car charging station
Activities
- 24-hour fitness facilities
- Billiards or pool table
- Hiking/biking trails nearby
Food & Drink
- Free breakfast
- Number of coffee shops/cafes: 1
- Television in common areas
- Snack bar/deli
Pools and wellness
- Number of hot tubs: 3
- Number of outdoor pools: 1
- Number of indoor pools: 1
- Full-service spa
- Spa services on site
- Sauna
- Children's pool
- Steam room
- Pool sun loungers
Front-desk/reception area services
- Tours/ticket assistance
- Luggage storage
- Express check-out
- 24-hour front desk
- Safe-deposit box at front desk
- Concierge services
Shared spaces
- Arcade/game room
- Picnic area
- Garden
- Library
- Terrace
- Computer station
Entertainment and family services
- Babysitting or childcare (surcharge)
- Supervised childcare/activities (surcharge)
Cleaning services
- Dry cleaning/laundry service
- Laundry facilities
- Porter/bellhop
- Free self parking
Business facilities
- Conference centre
- Meeting rooms
- Business centre
- Conference space
Shops
- Gift shops or newsstand
- Shopping on site
Other facilities
- Designated smoking areas
- Multilingual staff
- Lift
- Wedding services
Location
Povoação, Azores, Portugal
Address: Rua Padre Jose Jacinto Botelho, 5 Furnas, Povoação, Portugal
Reviews
“So relaxing and beautiful”
We stayed here for 4 nights at the end of a 3 week trip to the Azores, it was our relaxation from the trip and certainly lived up to expectations. The welcome and the continued friendly service from the staff was lovely, five star service without being stuffy. We had a Garden View room and at first I was a bit concerned as ours gave out onto the main patio rather than having a more secure balcony but in fact it was little used and being able to use the loungers was a plus. The rooms are spacious and equipped with kettle, coffee machine, water, safe, minibar and robes. They were replenished daily as were the robes and towels which was useful as there was not much space for drying so many wet items. The patio door could be opened on a tilt at night b e it would not stay open behind the curtain so I had to jam it open with a flipflop! The bed was extremely comfortable and there was a comfy chair as well as patio furniture. The breakfast was pretty good, there was variety on different mornings and plenty of choice. Tea/coffee and juice were served, there was a choice of milks, and eggs could be cooked to order though the scrambled eggs on the buffet were good. The fig and walnut bread was amazing. Service was not perfect – you had to catch someone's eye to get egg orders and they didn’t clear used plates away until you had finished. But that’s only a small thing. The gardens are beautiful and warrant a couple of hours to explore, and more than once ideally. The indoor pool is lovely and not much used – not surprising when they have the large orange thermal pool just outside, as well as hotter pools. We used the thermal pool every evening after the public had gone home and once at night for the atmosphere. It is just wonderful. We also used the Wellness service which was reasonably priced and very pleasant. The Caldeiras in the village are within walking distance and very interesting. It’s a short drive (or a long walk!) to Furnas lake with its cooking caldeiras and a good walk by the lake. Free parking – quite a sudden entrance the first time you drive in but very central in Furnas.
- Stayed in Oct 2026
“Excellent stay - could not fault a single thing.”
Excellent stay - could not fault a single thing. Superb room, fantastic breakfast, really friendly and helpful staff. Beautiful gardens and thermal pools.
- Stayed in Oct 2026
“Best hotel in Furnas”
This well-maintained Art Deco hotel is located in the very charming town of Furnas. Parking is included and was very easy in and out all day. The hotel feels like you stepped into the 1980’s but it is extremely clean and comfortable. The breakfast, which is included, has lots of local fruit and pastries. They will make you eggs to order and coffee to your liking. I loved trying the local pineapple, bolo levado (like a sweet English muffin), fig bread, local cheese with a tangy red pepper sauce, pasteis de nata (custard pastry). Highlights: Terra Nostra Garden in the backyard!! Access to the thermal pool at night - very private. Usually there was only one other couple there. The gardener’s sweetest cat visited us each night at the pool. Lots of delicious surprise to the room like local treats and fruit. It was my bday and they gifted us chilled champagne!!! I would 100% splurge on the hotel.
- Stayed in Sept 2026
“Terra Nostra Garden Hotel -- My Favorite!”
Gorgeous hotel, fantastic staff, exceptional breakfast and ability to visit the Garden and thermal pools after hours! The indoor pool was wonderful too!
- Stayed in Sept 2026
“Over-priced and over-rated”
I stayed at 3 locations over 10 days in Sao Miguel and this hotel was our least favorite. My room was by the road; it was so loud. The restaurants were expensive and not worth the cost. The sushi restaurant tasted like super market sushi. The Other restaurant acted upscale without the good food to stand by it. The positive was that you get exclusive use to the garden and thermal pools after hours.
- Stayed in Sept 2026
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