Hotel Facilities
General
- Number of bars/lounges: 1
- Number of restaurants: 1
Internet
- Free WiFi
Transport & Parking
- Airport transport (surcharge)
- Ski shuttle (surcharge)
Activities
- Hiking/biking trails nearby
Food & Drink
- Breakfast available (surcharge)
- Barbecue grill(s)
- Number of coffee shops/cafes: 1
- Coffee/tea in common areas
- Snack bar/deli
Pools and wellness
- Number of outdoor pools: 1
- Turkish bath/Hammam
- Spa treatment room(s)
- Full-service spa
- Spa services on site
- Sauna
- Steam room
Front-desk/reception area services
- Tours/ticket assistance
- Express check-in
- Luggage storage
- Express check-out
- 24-hour front desk
- Safe-deposit box at front desk
- Concierge services
Shared spaces
- Fireplace in lobby
- Library
Entertainment and family services
- Babysitting or childcare (surcharge)
Cleaning services
- Dry cleaning/laundry service
- Laundry facilities
- Porter/bellhop
Other facilities
- Designated smoking areas
- Multilingual staff
- Lift
- Wedding services
Location
Fez, Fes-Boulemane, Morocco
Address: 94-96 Bouajjara bab Jdid, Fez, Morocco
Reviews
“Riad El Amine Fes- Perfect!”
El Amine Riad is a beautiful riad in optimal location. The staff is quite attentive, warm and helpful. The rooftop is well appointed and attended and provides a fantastic 360 view. Our suite was beautiful and had everything anyone could need. And breakfast was hearty and delicious! Thank you to the team at Riad El Amine Fes!
- Stayed in Oct 2026
“Total disappointment”
Our experience at Riad El Amine in Fès was extremely disappointing. Upon arrival, we were confronted with an unbearable, persistent smell that made our stay very unpleasant. The conditions were simply unacceptable for a hotel presenting itself as a luxury establishment.The smell was so strong that we had no choice but to leave one night earlier than planned and move to another hotel. What made the experience even worse was the management’s attitude. Despite the circumstances, they refused to refund the unused night, showing a complete lack of understanding. We were not leaving because we had changed our plans. We left because the conditions made it impossible for us to enjoy our stay. A hotel that claims to offer luxury hospitality should take responsibility when it fails to provide an acceptable environment for its guests. Beautiful pictures and promises of luxury mean nothing without proper standards and professional customer service. A deeply disappointing experience. I would not recommend this establishment.
- Stayed in Oct 2026
“Deceiving appearance”
Écriture I had a very disappointing experience at Riad Al Amin. First of all, the rooms are extremely small and have a strong sewage smell because the riad is located very close to the drainage system. Unfortunately, the owner has not managed to fix this issue, and the smell gets even worse in both summer and winter. There is also a clear lack of staff and professionalism. One of the waiters is very loud early in the morning, often arguing with other staff members, and he doesn’t speak or understand any language properly, which makes communication very difficult. There is no proper front desk or reception, and the waiters are forced to handle everything—from check-in and check-out to carrying luggage. Hygiene is also a serious concern, as some staff have strong unpleasant body odors mixed with cigarette and alcohol smells. Their main focus seems to be getting tips, even arguing over guests’ luggage just to secure one. There is no visible management or supervision—no manager, no responsible person ensuring quality or order. Many rooms are only accessible through narrow, dark staircases, which feels unsafe and uncomfortable. The food quality was very poor. It often tasted sour, as if it had been previously served and then reused. Nothing felt fresh. Even the bread had a strong yeast smell, and overall the prices are very high for such low quality. The rooftop restaurant is overcrowded, with people constantly coming in and out, making it impossible to relax or even read a book peacefully. The staff there—including the waitresses, bartender, and kitchen staff—seem inexperienced, and the food lacked taste. Service is extremely slow; we waited over an hour just to receive appetizers. Honestly, it is shocking and unacceptable that this place is associated with “Historic Hotels of the World.” It feels misleading, as if they paid for the label to attract guests and charge extremely high prices without delivering the expected quality. Overall, this experience was far below expectations and not worth the money at all.
- Stayed in Apr 2026
“Terrible Riad”
Absolutely NOT a 5-star Riad. Rooms are down right shabby and they smell terrible. The water smells terrible. The food is horrendous and not cooked by an actual chef. The service is terrible except for the porters who are good. We stayed a few days before New Years and they spent 2 days doing loud construction in the middle of the hotel right under our room for their New Years Eve event - including sawing, drilling, hammering. No apology to their guests and when we tried to call reception they simply refused to answer the phone. My husband approached the owner night before we left to complain about the terrible conditions and demand a refund and the owner told him he couldn’t do any to big because he was the general manager. Do not stay here unless you want to be VERY disappointed!
- Stayed in Dec 2025
“A feast for the heart and soul ”
This is such a beautiful Riad with lovely staff! It is my second time here and I was lucky to get the Ambassador's suite which was absolutely gorgeous! It is a feast for the heart and soul - very difficult to go anywhere else once you have experienced the essence of Morocco here at Riad El Amine 😀
- Business
- Stayed in Nov 2025
Why book with Thomas Cook
Low deposits
Secure your next holiday from £19pp
Spread the cost
Book now, pay later in instalments
24/7 holiday support
Expert help whilst you are on holiday
Price match
Know you are getting the best holiday deal
ATOL & ABTA protected
Your holiday is financially protected
Need help booking?
Call us on <a href="tel:442038795469">+44 (0) 20 3879 5469</a>
Other Hotels in Morocco

Caribbean Village Agador - All inclusive
Morocco, Agadir
Flight & Hotel / 5 nights / All Inclusive

Pickalbatros Palais Des Roses
Morocco, Agadir
Flight & Hotel / 5 nights / All Inclusive

Aqua Mirage Club & Aqua Parc - All Inclusive
Morocco, Marrakech
Flight & Hotel / 5 nights / All Inclusive

Iberostar Waves Founty Beach -All Inclusive
Morocco, Agadir
Flight & Hotel / 5 nights / All Inclusive

Pickalbatros White Beach Taghazout - Adults Friendly 16 Years Plus - Ultra All Inclusive
Morocco, Taghazout
Flight & Hotel / 5 nights / All Inclusive

Hotel Riu Tikida Dunas - All Inclusive
Morocco, Agadir
Flight & Hotel / 5 nights / All Inclusive

Riad Clé De Sol
Morocco, Aghmat
Flight & Hotel / 5 nights / Bed & Breakfast

Valeria Jardins D'Agadir Resort
Morocco, Agadir
Flight & Hotel / 5 nights / All Inclusive

TUI BLUE Medina Gardens – Adults Only – All Inclusive
Morocco, Marrakech
Flight & Hotel / 5 nights / All Inclusive

Be Live Collection Marrakech Adults Only - All Inclusive
Morocco, Marrakech
Flight & Hotel / 5 nights / All Inclusive