Filion Suites Resort & Spa

Lots of improvements needed

Let's start with the negatives: Food quality is quite terrible, vegetables are all over -or undercooked, clearly prepared during the day and served way too cold. Meat and fish used are mostly of bad quality, always overcooked and therefore most of the time dry, one needs water to get it swallowed down. Drinks (both non-alcoholic as alcoholic) are of unknown brands and diluted with water. Snacks, as advertised within the all-inclusive package during the day, are limited to some waffles and cold mini-sandwiches. The "all-inclusive" formula is not that all-inclusive at all, the drinks available for all-inclusive are quite limited, when you like to enjoy a nice cocktail you need to pay. The rooms are noisy, one could actually hear what the neighbors are doing. Yes, literally everything. The evening entertainment must be one of the worst things ever shown in a hotel. Uninspired, talentless and annoying. The hotel does not mention anything on their website regarding the amount of stairs and steep roads to take when you would like to visit the restaurant, swimming pools and so on. For us it was not a problem, but it might be for the elderly or physically disabled people. As a whole, the complex is outdated and the all inclusive formula should be revisited. the 5 stars, not sure where they are coming from, but between 2 and 3 should fit the bill. On to the positives: Location of the hotel is beautiful, on a hill side in a very quite area. The hotel and rooms were cleaned thoroughly, compliments for our maid. We had a family room which has sufficient space for two persons. The majority of the personnel in the hotel work hard and are nice, also the guys from the shuttle service (Harris) are good guys and work hard, but that's not why you go on holidays. The overall experience was rather disappointing. Tip: go for lunch at Mythos restaurant, well priced, huge plates with fresh fish or a mixed grill and much better quality then the restaurant at the hotel. And not to forget, it's mandatory to wear gloves (with ventilation holes in it, yeah really) and facial masks in the restaurant area. This was also a surprise as it was not mentioned anywhere on their website or here on tripadvisor.

Good value hotel in a beautiful location.

Lovely hotel in the hills above Bali. Great staff. All happy and friendly. Great mountain views from most rooms. Rooms cleaned every day to a high standard. Good food, selection was more than adequate. Breakfast the best meal! The beer and drinks were good quality for all inclusive. Entertainment in the evenings was ok. A good variety over the week we stayed. Minor criticisms…. Tables were left with plates/glasses on for far too long. (To be fair, it was near the end of the season and may have been reduced staff) The free shuttle bus service from Bali back to the hotel was very poorly organised. People queuing for over an hour. All in all a good value for money hotel. Good for kids and adults alike. Definitely worth a visit

filion suites resort &spa

the Hotel and the staff more were more than excellent. Rooms were clean and comfortable. Food was very good if a little luke warm. But there is a microwave to heat the food up..The entertainment. could be improved,. a bit to much crete music.There is a bus that takes you to the local beach. All in all this was a very relaxing holiday.Would go back.