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Filion Suites Resort & Spa

Greece Crete Bali

1517 reviews

The Filion Suites Resort and Spa is a tranquil traditionally styled property offering excellent accommodation on a 17 acre plot surrounded by olive trees close to the village of Bali (2 km). Bali itself has a selection of shops, bars and restaurants and a small, well protected bay that is excellent for swimming and water sports and with a complimentary shuttle bus service 7 times from 09.00am to 18.00 pm daily to the beach, guests can get there with ease. The taste of a cocktail or a snack next to the sea breeze is a memorable experience. The friendly water sports staff, will welcome the guests for a trip around the bay on a water-ski or fun-ride or take it easy in a canoe or pedalo with local charge. Private yachts, motorboats and catamarans are available for rent and sail, too. Tours/excursions service, wake up service , ironing service and a luggage storage is available. There are plenty of facilities for everyone at the Filion Suites including three renovated large outdoor swimming pools, two outdoor children's pools, tennis court / basketball ground / table tennis, a kids play area, an indoor playroom and a conference hall. The spacious fully renovated outside area with private terraces overlooking the beautiful gardens provide stunning views of the majestic Cretan landscape. Guests will also find an internet corner and those with their own computer can enjoy FREE Wi-Fi connection ALL around the Resort. The hotel offers also currency facilities to change on-site and the reception stuff will advise you how to visit the famous Cretan sightseeing. Every Thursday noon a cooking lesson by creating Greek Specialties is provided free from our kitchen Chef. If you are looking for ultimate relaxation during your holiday then head for the Filion Suites Resort and Spa. Here you can refresh and revitalize the body and mind with a massage, facial, manicure, pedicure or even a new hairdo (charge).

This hotel is popular! Rated excellent by 1517 people on Tripadvisor

Flight + Hotel

7 Nights All Inclusive

from £397 per person

Secure today from £39pp

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Hotel only

All Inclusive

from £54 per person per night

Secure today from £10pp

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Facilities

  • pool_icon
    Kids pool
  • childCare_icon
    Kids Entertainment
  • gym_icon
    Gym
  • aircon_icon
    Air-con
  • pool_icon
    Indoor pool
  • playground_icon
    Kids play area
  • pool_icon
    Pool

Location

world_map

Bali, Crete, Greece

Address: 74057, 74057 Bali Rethymno, Bali, Greece

Phone: 00302834094300

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Reviews

Tripadvisor rating

4.5

Excellent

1517 reviews

Cleanliness

Service

Rooms

Sleep Quality

Value

Location

The truth about this hotel

Jun 2022 | suco

Before arrival myself and our travel agent contacted hotel to ask for certain area of hotel which was where lifts could be used . On our arrival the rooms = 2 were not available we were told in the morning come to reception . Morning arrived 5 times that first week , no room change was given as manager told our agent that we had what was booked . This man knew about our needs for a lift and refused a refund for second week so we could move hotels . The welcome we got was very good the goodbye was not replied to by us . The reason being our week was spent at bottom pool which had no towel change facility or drinks station no hand soap in pool toilets or towels . The pool had mould around edges of floor and when reported they did clean it . family's were using this level of the hotel so it was hard to keep them hydrated and happy as there are 3 levels on the mountain to this hotel so every time we needed anything we had to walk up the hill. our room was full of flies on arrival which they dealt with, our friends room took a week to get rid of ants also her ceiling of shower had black mould all over it with curtains hanging off the rails all this was complemented my a maid who does not know how to make a bed. For 2 weeks my friend made her bed i did not and covers were thrown on top of sheets and left. She did clean the bathroom well but forgot bins on odd days . We were given to us on arrival a plate of cold meat and 2 hard rolls which we enjoyed but missing was the fruit and wine that was promised with the booking and after reporting was promised again to no avail . pool areas are kept clean and corridors . We moved after 5 days to top pool to try it out could not get into pool where we sat due to only 2 steps on ladders which was reported and never fixed. Day 6 we moved to middle pool and stayed for rest of holiday . we asked for taxi to be booked and a restaurant for our anniversary meal which never happened as taxi( HOTEL ONE) never arrived after 1 hour even though we had told them it had not arrived . The answer was i sent it somewhere else it will come we said forget it . Dining room staff are lovely they welcome you with open arms but the food is always cold and VERY repetitive , The staff try their best to do anything for you the views are breath taking from the dining room also . Reception staff sorry to say but you need a complete overall of staff, all of them tell lies to people fob them off and try to say they care and manager does not so who is to blame we ask ourselves ,This hotel would be classed as 2 star in our eyes and needs an overall look at all areas including the bar service and entertainment , sandwiches' are wrapped so tightly in the bar and squashed you cannot see what is in them. There are not enough staff in hotel and as for the shop it never has change so you spend a lot of time waiting for it . My suggestion to everyone who is thinking about going here DON,T you will regret it with multiple steps and a non caring personnel why would you i ask all of this review is the truth and after 50 years of travel i have only reviewed a bad hotel twice So beware !!

Would I return No

Jun 2022 | Sunbev12

Stayed at the hotel for a week, it was ok, the bedroom was fine, we had a problem getting hot water for 2 days as cloudy then we understood why the water is heated by solar, no sun no hot water. The restaurant was ok food very much to be desired my husband had to put his breakfast in the microwave each morning to heat up, food very repetitive by the end of the week wasn’t hardly eating anything. The food at the pool bar what a let down and the bar area didn’t seem very clean also felt the same in the restaurant. The only good thing about this hotel is the staff. Entertainment every evening some very much to be desired.

Filion Spa and Resort, Bali, Crete

Jun 2022 | MillWhelton

A pleasant stay! Great food..great selection! Rooms were nice and clean and staff were suberbly great, I’d like to thank Vasilis and Loukas for being welcoming and overall really great humans! Loved the free shuttle bus down to the beach..made the holiday stress free But some things to consider:- * daytime entertainment would be a great bonus! * pool tables has seen some days and the 1 in the bar has actually broken * very limited ashtrays and drinks trays * the sun beds could do with renewing as some were found broken * WiFi can be be temperamental * glassware in restaurant weren’t the cleanest But overall a great hotel! Great stay :)

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