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When it comes to planning your dream holiday, first of all you choose your perfect destination; then the ideal resort to suit your needs; then, of course, the best hotel for you. That’s normally as far as your decision-making goes, with your room being allocated to you when you arrive. But now, with Choose Your Room, if you are eligible you will also be offered the chance to pick the room you want to stay in at your hotel, right from the comfort of your own home.

Choose the right room for you


Step 1

If you're staying at a hotel where the Choose Your Room service is available, and you are eligible to use this service, we will send you an email six days before you travel. Unfortunately, we can’t guarantee everyone will be offered this option due to operational reasons*.

Step 2


Simply follow the link in the email or select your hotel on the next tab to see its floor plan. This will show all of the facilities, as well as the available rooms and the price you’ll need to pay to confirm your chosen room. The price is payable directly to the hotel when you get to the hotel.

Step 3


Use our top tips to help you choose your ideal room, depending on your age, lifestyle choice and all the things that are important to you while you’re on holiday.

Step 4


Head off on holiday and arrive at your hotel safe in the knowledge that you’ve chosen the perfect room to relax and enjoy an unforgettable holiday.

Tips for choosing your room with Amanda Lamb

Amanda Lamb

If you ask me, there’s nothing more exciting than booking a holiday and counting down the days in anticipation. You’ve put all that effort into choosing the perfect destination, the right resort and the best hotel; the last thing you want is to arrive and be put in a room that’s not quite right for your needs. But now, Thomas Cook is giving you the option to Choose Your Room before you set off on holiday, helping you get the very best out of your well-deserved trip.

Your hotel room needs to feel like a home away from home, and it needs to be just right for the way that you holiday. So, if you’re like me and have two young children, I’m sure a priority for you will be being close to the action with a poolside room or somewhere near the kids’ club. After all, you never know how many times you’re going to have to nip back to the room to fetch those forgotten nappies or armbands.

On the other hand, if you’re not holidaying with kids, you might be looking for a slice of tranquillity. In which case, for the most peace and quiet, you’ll surely want a room on the hotel’s top floor where you’ll get minimal disturbance from other guests.

Your room choice will depend on a number of things, from your age to your lifestyle preference. So take a look at some more of my tips on how to choose the right room to relax, giving you greater control of your holiday.

For young couples

For young couples
  • Instagram obsessed? Take the view into account when choosing your room and use the compass on the floor plan so you know where the sun sets - that way you won't even need to. #nofilter
  • Go for the top floor so you won't be disturbed with the patter of tiny feet. But watch out, if you’re planning on taking an inflatable unicorn or flamingo, consider a room lower down so you don’t have to cart it up and down the stairs or squeeze into the lift.

For families with little ones

For families with little ones
  • Let's face it, going away with the little ones in tow means there will be multiple trips back to the hotel room for a long list of forgotten items. Choose a room that is close to the pool and/or kids’ activities, but not too close to the bar or evening entertainment – you want to keep that relaxed holiday vibe.
  • If travelling with relatives or another family, make sure you book rooms near each other. That way, the kids can play while the adults can enjoy wine together.

For families with older kids

For families with older kids
  • You're probably fairly certain on which room you want, but have you asked your teenagers what they want? Choose together to ensure everyone is happy when you put the key in the door.
  • Your young adults are going to want some independence and you're probably going to want a break too. Keep everyone happy by choosing a room near to the action. They can spend time on Snapchat while you’re safe in the knowledge that they're not too far away.

For older couples

For older couples
  • Are you going away with the whole family - kids and grandkids? Come the evenings you probably want a bit of quiet time. Make sure you speak to the rest of your booking and choose room locations that are going to keep the whole party harmonious.
  • Are you an early riser? Make sure you take a look at the compass on the floor plan and choose a room where the sun rise will peak through the curtains every morning.
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*Terms & Conditions:

The Choose Your Room service is offered at selected hotels booked as part of a Thomas Cook package holiday, when you travel after 1 May 2018. Selected customers, who have booked directly with Thomas Cook via our stores (including The Co-operative Travel), or website, will receive an e-mail around 6 days before departure, providing the option to choose and confirm a specific room at the hotel.  Prices start from around £30. The choice of rooms will be of the same type/category as originally booked. Not all rooms will be available to select from. Upgrades are not possible with this service. The service can be withdrawn without notice. The service will not be offered to all customers due to operational reasons, as the hotel has to manage its daily room allocations and occupancy.

The service is only offered if we can guarantee a sufficient number of options for you. This is dependable on multiple factors such as room types, arrival and departure day and hotel utilisation.

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