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Caramelo Santa Ponsa Beach -Totalmente Reformado 2027
This attractive beach hotel can be found just 150 m from the centre of Santa Ponsa. The beach lies only 200 m away and public transport is also located nearby. Guests will easily be able to reach Palma de Mallorca using the local bus network. The hotel has 208 rooms spread over 4 floors and features an attractive, peaceful garden. It offers guests several choices for drinks and refreshments on site – a bar, a pub, and a restaurant. Conference facilities and Internet access are available to corporate travellers. A games room and a children's play area can also be found in this family-friendly resort. Guests may use the pool with a snack bar, deckchairs and parasols or the sauna. There is also a children's pool. Tennis, table tennis, air gun and archery lessons as well as an entertainment programme for the young or old are also on offer. The nearest golf course is just 1 km away.
- Distance To Airport: 25km to PPMI

Hotel Facilities

General

  • Parking
  • Free parking
  • Private parking
  • WiFi available in all areas

Internet

  • Internet services
  • WiFi
  • Free WiFi

Transport & Parking

  • Car hire

Activities

  • Tennis court
  • Cycling

Food & Drink

  • Restaurant
  • Bar
  • Snack bar

Pools and wellness

  • Sauna
  • Outdoor pool
  • Swimming pool

Front-desk/reception area services

  • 24-hour front desk
  • Currency exchange

Shared spaces

  • Garden
  • Terrace
  • Sun terrace
  • Outdoor furniture

Entertainment and family services

  • Children's playground

Cleaning services

  • Laundry

Other facilities

  • Non-smoking rooms
  • Family rooms
  • Lift
  • Air conditioning

Location

Santa Ponca, Balearic Islands, Spain

Address: Puig d'es Teix, 4, Santa Ponca, Spain

Reviews

3.5/ 5GoodAverage review rating
Browse reviews by provider:
5 reviewsSorted by: Newest
NorthStar564130Sept 2026
1.0/ 5

“Not 3 stars by any stretch.”

Awful. Needs ripping out and refurbishing. Room was dark and dingy with a stained, dirty green carpet. Bathroom tiny with just a shower tray and curtain meaning the bathroom flooded when showering. Cockroach in bathroom one morning. Food very poor quality and dining room had plastic chairs and tables. Pool dated and unattractive. Dreadful experience.

  • Stayed in Sept 2026
Michelle GAug 2026
1.0/ 5

“Sad , needs updated and some personality”

Second solo , last year palmanova fantastic this dreadful, no coffee station no water station , all very dated , pool area no tables too put anything on so if you have drink it gets put on the grass . Banging all night , first night i thought someone was in my room as it was so close . I needed my water bottle filled which the bar does it for you , guy filled it then said “ lady next time don’t come till 10am that’s when it opens “ hello there is no opening time for dehydration mate ! Food was always cold and same thing every dinner , lived on the sweet stuff for my 10 days here plus an ant family in my room , nothing on at night so it was like no personality which I found very hard . I will give a shout out to Dora at the front desk who was nice and a couple of chaps in the dining area but not the guy behind bar . My advice stay home rather than come here !

  • Stayed in Aug 2026
Stephen LAug 2026
5.0/ 5

“Fantastic hotel”

Amazing hotel, food fantastic, staff really friendly, entertainment staff were brilliant and so welcoming. This hotel is located in an excellent position close to the beach, restaurants and shops. As a family we thoroughly enjoyed are holiday and met another lovely family will be booking for next year. PLEASE IGNORE NEGATIVE REVIEWS. THANKS ALL FOR A LOVELY HOLIDAY 5*

  • Stayed in Aug 2026
Maciek CAug 2026
1.0/ 5

“Avoid this hotel - you’ve been warned”

Rooms are worn and dated, and the bathroom is tiny and old. The food is extremely monotonous and of low quality, with a very limited choice of dishes. The meat (including fish) was overcooked and dried out, while the side dishes were boring, always the same and lacking variety. The pizza was cold and as hard as the sole of an old shoe. The chicken breast was as tough as stale bread. Overall, the quality of the food was honestly closer to half a star than to a proper hotel standard. The hotel is in a good tourist area, close to the beach, although the beach itself is not particularly impressive by Mallorca standards. There is an excellent bus connection to the airport, which is especially convenient if you do not want to rent a car. IMPORTANT: With the “half board” option, alcoholic drinks served with dinner are not included and have to be paid for separately at the bar in the restaurant. Unfortunately, this information is not clearly stated when booking this option, so guests only find out about the additional charge once they are already in the restaurant and have a glass in their hand. This is genuinely SHAMEFUL. TUI Poland does not clearly disclose in its offer the fact that alcoholic drinks with the ‘half board’ option are subject to additional charges.

  • Stayed in May 2026
Safari61532197812Jul 2026
3.0/ 5

“Lack of sun loungers”

The hotel itself was lovely but our room let us down. The balcony overlooked the hotel roof so it was pointless. Another disappointment was the sun loungers. Many signs warned against reserving sun loungers but there were plenty of towels but not many people. One morning I woke up at 7:45 and still no loungers were available.

  • Stayed in Jul 2026
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