- Distance To Airport: 42km to FAO
- Distance To Airport: 42km to FAO
Hotel Facilities
General
- Number of bars/lounges: 1
- Number of poolside bars: 2
- Number of restaurants: 2
Internet
- Free WiFi
Transport & Parking
- Airport transport (surcharge)
Activities
- Billiards or pool table
Food & Drink
- Snack bar/deli
Pools and wellness
- Pool umbrellas
- Number of outdoor pools: 4
- Children's pool
- Pool sun loungers
Front-desk/reception area services
- Tours/ticket assistance
- Luggage storage
- 24-hour front desk
- Safe-deposit box at front desk
- ATM/banking
Shared spaces
- Garden
- Terrace
Cleaning services
- Laundry facilities
- Free self parking
Other facilities
- Designated smoking areas
- Multilingual staff
Location
Albufeira, Faro, Portugal
Address: Estrada de Ferreiras-Alpouvar, Albufeira, Portugal
Reviews
“Tired accommodation and freezing swimming pools”
We checked in on October 24th and were given Apartment 62. By the next morning, everything started going wrong. Almost all the doors stuck terribly, meaning we either couldn't get them shut at all or had to slam them with a massive bang. The shower curtain wasn't put up properly, so every time someone took a shower, the bathroom floor flooded completely. One of the bedroom sliding doors had come right off its bottom rail so it wouldn't open or close, and the lamp in the living area had dangerous exposed wires that kept flickering on and off. We reported it all to reception, and to be fair, they gave us a new apartment that looked much nicer. But having to pack up all our bags again and lug everything over to the new room was a total hassle. We thought we were sorted, but on our second day in Apartment 289, things got worse. At 5 PM on October 26th, right in the middle of our afternoon siesta, a group of workmen turned up right outside our room with zero warning. They were shouting loudly and started installing a new water hose, using drills, saws, hammers, and grinders. A quick heads-up text or call beforehand is standard courtesy and would have made all the difference, but we got nothing. It was definitely not the relaxing break we paid for. To top it all off, the pools were absolutely freezing, and all the other guests were complaining about it too. It seems pretty futile advertising 4 pools that couldn't actually be used. You only had to look at the crowd huddled on the sun loungers compared to the completely empty water to see just how cold it was.
- Stayed in Oct 2026
“Good but lacking information”
Beautiful resort and apartments was excellent so well kept cannot fault them cleaning staff do an excellent job. Really family friendly I had 3 teenage boys with us and they loved it. Restaurant and bar food was excellent and not overpriced On site shop is extremely overpriced and I understand paying extra for convenience but that was another level. My only real issue was while it’s a beautiful friendly resort we where given no information at check-in on what was available on site or around the area we where literally handed a map and a key and that’s it I think even a information booklet in the apartment would of sufficed. We had an early flight home so we had to check out early but reception was closed and you just leave the key in the box and that’s it wish I had that information at check-in. Overall 7/10
- Stayed in Sept 2026
“Special Family Time Spent Here!!”
Great location for a large family gathering, special time in a wonderful area of Portugal, Great atmosphere, clean rooms/ apartments, so far good value for money . Great amenities, local shops, pool/bar areas and restaurants. The service provided from reception staff to room maintenance, what a team, great level of service!
- Stayed in Sept 2026
“Stunning setting . Zero soundproofing. Bad booking experience.”
Stunning setting One of the most amazing complexes with plenty to do. Amazing pools. Most staff are so friendly and especially snack bar and the restaurants, such friendly helpful staff. Booking experience was so stressful. I feel it was dealt with very poorly . The complex itself definitely is worth a visit. We enjoyed our stay so much. Do not think you can easily reach old town by foot. You could leisurely dander there but be prepared if its seering heat or if you have to carry a bag. No sights to see on way. Making this complex very far from all the albufeira old town charm. Very noisy guests next door. Which is surprising that no one checks in or gives warnings to rooms. This complex is beautiful with so much to do.
- Stayed in Sept 2026
“Very unprofessional and had a horrible experience”
Absolutely horrible experience! Do not understand how this is a 4 star resort. Firstly when we arrived and went to check in at recpetion they said we don’t have a booking them which was clearly incorrect as they knew my dads name and details which the booking was under before we told them, then online we had been promised a pool view apartment but no they didn’t give us a that and just said we don’t have any apartments left which is ridiculous. The apartment they gave us had NO AIR CONDITIONING which was absolute hell in such heat and when we went to the front desk to ask for fans at night the person was like that’s strange all the rooms have AC, also windows are ones probably built in the 19th century so not even easy to open or child friendly. Additionally when we first used the shower coloured water came out rhen became clear but that is still disgusting and toilet wete bery stinky as soon as we first entered the apartment as there is no exhaust fan or anything for ventilation. Also wifi was so bad only was connecting in one room. Overall a horrible experience for something we had paid near to a grand for 3 nights DO NOT RECOMMEND.
- Stayed in Aug 2026
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