Hotel Facilities
General
- Parking (limited spaces)
- Number of bars/lounges: 1
- Number of restaurants: 1
- Smoke-free property
Internet
- Free wired internet
- Free WiFi
Transport & Parking
- Area shuttle (surcharge)
- Electric car charging station
Activities
- Hiking/biking trails nearby
- Fitness facilities
Food & Drink
- Breakfast available (surcharge)
- Number of coffee shops/cafes: 1
Front-desk/reception area services
- Tours/ticket assistance
- Luggage storage
- Express check-out
- 24-hour front desk
- Safe-deposit box at front desk
Shared spaces
- Garden
- Terrace
Cleaning services
- Dry cleaning/laundry service
- Laundry facilities
- Self parking (surcharge)
Business facilities
- Number of meeting rooms: 1
- Business centre
Other facilities
- Lift
Location
Amsterdam, North Netherlands, Netherlands
Address: Karspeldreef 2, Amsterdam, Netherlands
Reviews
“iPad stolen!!!”
1 star – Stolen iPad and no compensation We stayed at OZO Hotels Arena Amsterdam and unfortunately our iPad was stolen during our stay. We immediately reported the missing iPad to reception and the hotel searched for it. Before I remotely erased the iPad to protect our personal data, Apple’s Find My service was showing its location at the hotel, and I retained screenshots of this. The hotel subsequently confirmed to us in writing that the CCTV camera covering the pathway outside the entrance to our room was broken. We asked the hotel to investigate the circumstances and requested £200 compensation towards the loss. The hotel refused to offer any compensation. I appreciate that the hotel cannot necessarily control every theft, but I am extremely disappointed by the response, particularly given that the relevant CCTV camera was not functioning. I would strongly recommend that anyone staying here takes extra care with their valuables and asks about the hotel’s security arrangements. The hotel has been given the opportunity to resolve this directly but has declined to do so.
- Stayed in Aug 2026
“Decent price for a budget hotel”
Stayed here for three nights with a partner during a trip to Amsterdam. It was a decent price for the three nights but a very basic/budget hotel. Photographs on the website aren't up to date. The reception is nice but the hallways to the rooms are run down. Our room was very small and the bathroom was a divider made out of glass panels (not a very sturdy structure either). The bathroom was an awkward layout and not well finished (e.g water leaking onto floor from shower because it didn't drain/door didn't close properly). We didn't find the reception staff overly friendly or engaging. I asked to book a taxi and was basically told to do it myself through an app like Bolt. The vending machine wasn't working during our stay so we had to get water for the room for the duration of our stay. I picked the hotel for the location but it turned out not to be that great really. It's at least a 30 minute tram journey and it's a very remote walk in around the hotel. We didn't use the restaurant/bar in the hotel during our stay, it seemed like it was never open.
- Stayed in Aug 2026
“Not a city break location”
The hotel itself was nice, room was clean. But it was not a great location for a mother and son visiting Amsterdam city. Very far out and the walk from metro at night didn't feel very safe as streets deserted. Also a lot of rubbish on the streets and rats so not a pleasant walk from metro to hotel even though it's only a 5 minute walk. The staff weren't overly friendly or helpful. Very official so we weren't give a warm welcome. It wasn't a bad hotel and would be ideal if going to the arena but not ideal for city break.
- Stayed in Aug 2026
“TERRIBLE TERRIBLE TERRIBLE”
I would give negative stars if I could. Terrible. Seriously this place was the worst hotel I’ve ever stayed at in my life. Also, I wanted to cancel my reservation. I didn’t even stay there. They still charged me for my four nights and Customer Service Services impossible to get a hold of. The showers have an egregious amount of calcium deposits on them. Also there’s mold and stains in the shower. The food in the restaurant was served cold. I really implore those who want to book here just don’t save your money. Also, they make no consolations or ramifications for their mistakes. How are you going to give someone a dirty hotel room and not offer another one? Also, the carpets are stain stained. And just the overall hotel is decrepit condition. The tint is peeling off the windows. It’s just terrible by all accounts. This is a one star hotel room at best.
- Stayed in Jul 2026
“Not good”
Rooms are not clean, bad heating, bathroom separated only with window...I dont like that...Near metro and train station...only good thing...
- Stayed in Feb 2026
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