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Q-Factory Hotel
With a stay at Q-Factory Hotel in Amsterdam (Amsterdam East), you'll be within a 5-minute drive of National Maritime Museum and Royal Theater Carre. This hotel is 1 mi (1.6 km) from Artis and 2.1 mi (3.3 km) from Heineken Experience.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. This hotel also features complimentary wireless Internet access, tour/ticket assistance, and a banquet hall.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Enjoy a satisfying meal at Q-Cafe serving guests of Q-Factory Hotel. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:30 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Make yourself at home in one of the 55 guestrooms featuring minibars and flat-screen televisions. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Hotel Facilities

General

  • Number of bars/lounges: 1
  • Number of restaurants: 1
  • Smoke-free property

Internet

  • Free WiFi

Activities

  • Hiking/biking trails nearby

Food & Drink

  • Breakfast available (surcharge)

Front-desk/reception area services

  • Luggage storage
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Tours/ticket assistance
  • Concierge services

Shared spaces

  • Terrace

Cleaning services

  • Dry cleaning/laundry service
  • Laundry facilities

Business facilities

  • Number of meeting rooms: 1

Other facilities

  • Lift

Location

Amsterdam, North Netherlands, Netherlands

Address: Atlantisplein 1, Amsterdam, Netherlands

Reviews

3.7/ 5GoodAverage review rating
Browse reviews by provider:
5 reviewsSorted by: Newest
Bobby HOct 2026
1.0/ 5

“Rubbish. DO NOT STAY”

Our stay was extremely disappointing and, unfortunately, the room and overall condition of the hotel made the experience far worse than it should have been. The biggest issue was the noise. The walls seemed extremely thin, and we could hear far more than normal conversations — there was frequent loud banging, music, footsteps and general noise from both upstairs and downstairs. It often felt as though there was constant activity happening around us, making it very difficult to relax or sleep. The beds were also extremely uncomfortable, creaky and loud, so even moving in bed created a lot of noise. Combined with the noise coming from elsewhere in the building, getting a decent night’s sleep was extremely difficult. The cleanliness of the room was also disappointing. There was visible dust around the room, and we found rubbish underneath the beds, which gave the impression that the room had not been properly cleaned before our arrival. This was particularly frustrating given the other issues with the room. There were also several maintenance issues. The shower head was broken when we arrived, and we reported it to staff immediately. We were told twice that it would be fixed, but it was not actually repaired until our last full day. Being offered a can of Coke as compensation for a problem that had affected us for almost the entire stay was frankly unacceptable. The room itself also fell well short of what was advertised. We were expecting a minibar, but what we were given was essentially a warm fridge. When the room became hot, I tried to use the fan, only to find that the stand needed fixing first. Once I managed to get it working, a considerable amount of dust came out of it and ended up all over my clothes and bed. There was also a noticeable smell outside the bathroom, and the lack of a bedside table made the room feel poorly equipped. The layout was another issue. We were on the fourth floor but still had additional stairs to deal with, which made getting to and from the room particularly inconvenient when carrying heavy suitcases. The overall layout and condition of the room simply did not feel appropriate for the price we paid. More generally, the hotel gave the impression of being poorly managed. The staff appeared to be mostly students, and there was little visible management or anyone taking proper ownership of the issues we reported. While the individual staff members were not necessarily the problem, the lack of effective management was noticeable, particularly given that issues were reported but not resolved promptly. Overall, the combination of constant noise, uncomfortable beds, poor cleanliness, unresolved maintenance problems, inadequate room facilities and the lack of an appropriate response from management made our stay extremely unpleasant. We even ended up joking about having to go back to the hotel, simply because there always seemed to be another issue to deal with. For the price we paid, the experience felt much more like an overpriced student hostel than a properly managed hotel. I would strongly encourage management to address the noise and soundproofing, cleanliness, maintenance, room facilities and, importantly, the way guest complaints are handled. These were not isolated minor inconveniences; taken together, they had a significant impact on the quality of our stay.

  • Stayed in Oct 2026
Beverley WSept 2026
5.0/ 5

“Amazing - we loved our 2 night stay. Great place and amazing staff!”

Amazing experience throughout our 2 day stay. It baffles me seeing the few bad reviews. Everything was perfect. We had booked two rooms on different nights due to deciding to stay an extra night after booking. The staff ensured that our room transfer was smooth and on the same floor as our previous room. We had two types of room due to the limited availability with last minute booking. A standard twin room and a studio. Both were great, both had fridges, private bathroom and comfy bed. Kettle in studio but not in twin room but I’d packed a travel kettle anyhow. I’m sure you could have asked for one: we asked for an iron and they gave us one. The staff were amazing. Especially Kasia who went above and beyond for us. Really made our trip. All staff were great. So helpful, friendly and kind. A quirky little hotel which we loved but maybe if you are used to staying in luxurious hotels you may not like so much. We loved it! Trip with my 11 year old daughter to see a gig. So handy to stay in same building as the concert. Rooms were quiet, clean and spacious. Concrete floor but it added to the Q Factory industrial theme vibe. Rug in room and spacious bathroom. Sink outside the bathroom but that was no problem at all. Loved the experience and will be back!

  • Stayed in Sept 2026
Omar HJul 2026
1.0/ 5

“Extremely disappointing stay. Avoid if comfort hygiene matters”

The room was explicitly advertised on Booking.com as including air conditioning. After checking in, I discovered that the AC did not work. The hotel later confirmed in writing that it could not be repaired during my stay and they also refused to change the room. the room was almost unbearable. To make matters worse, part of the window had been replaced with a wooden panel instead of glass, making the room even hotter instead of keeping it insulated. The problems didn't stop there. The room safe produced a constant noise, making it difficult to sleep and turning what should have been a relaxing holiday into a frustrating experience. Besides of the Bad smells from the bathroom.. I booked and paid for a room with the amenities that were advertised. I cannot recommend this hotel and sincerely hope management starts investing in proper maintenance instead of renting out rooms with major known unresolved issues.

  • Stayed in Jul 2026
Theresa FMay 2026
1.0/ 5

“I wouldn’t book again.”

Unfortunately, we didn’t like the hotel at all. The price-performance ratio doesn’t match. The hotel doesn’t live up to what it promises. The rooms are very bare and lack warmth, not like in the pictures. The room is very noisy, and in some areas not very clean. Luckily, we booked without breakfast, as that would have been the next disappointment. However, the location was really great.

  • Stayed in Apr 2026
JD2502121Dec 2025
1.0/ 5

“Truly terrible”

Absolutely terrible, not a real hotel, just a badly converted office building. Almost impossible to get around, which is dangerous and stupid in case of fire etc. Loud screaming morons mean you don't sleep, followed by people dragging and cleaning stuff outside your room from 8am, including repeatedly trying to come into your room. If you want the slum chique or squatter experience, this is for you!

  • Stayed in Dec 2025
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