Hotel Facilities
General
- Number of bars/lounges: 1
- Number of restaurants: 1
- Smoke-free property
Internet
- Free WiFi
Transport & Parking
- Electric car charging station
Activities
- Fitness facilities
Food & Drink
- Television in common areas
- Breakfast available (surcharge)
Front-desk/reception area services
- Tours/ticket assistance
- Luggage storage
- 24-hour front desk
Shared spaces
- Terrace
- Computer station
Cleaning services
- Self parking (surcharge)
Other facilities
- Multilingual staff
- Lift
Location
Amsterdam, North Netherlands, Netherlands
Address: John M. Keynesplein 2, Amsterdam, Netherlands
Reviews
“Long-term customer, increasingly disappointed”
I frequently stay at this hotel for work and, unfortunately, my experience has become increasingly disappointing over time. The primary reason I have continued to return is its convenient location close to my office. However, after this stay, I do not intend to return, unless offered a refurbished room. The rooms feel dated and are not maintained to the standard I would expect. On arrival, there were visible stains in both the shower and toilet, which should have been addressed during housekeeping. The soap and shower gel dispensers were also empty and were not refilled, despite daily room servicing. I have noticed that some rooms are currently being refurbished, which is positive and clearly necessary. However, as a regular guest who has stayed here many times over the last 8 years, it would have been appreciated if I had been allocated one of the refurbished rooms rather than repeatedly being assigned tired and outdated accommodation. Whilst I did not experience noise issues during this stay, previous visits have been affected by ongoing refurbishment works. On one occasion, I was placed in a corridor undergoing renovation, with plastic sheeting throughout the area, and was woken very early by drilling and construction noise. I was not informed before or during my stay that disruption was likely. Given that experience, I had hoped that a future visit would result in being allocated a refurbished room, but this was not the case. There were also alarms sounding at approximately 5:00am during this stay, which continued for a considerable period before being switched off, despite guests contacting reception to report the issue. I no longer choose to eat at the hotel due to the poor quality of the food. I previously raised a complaint regarding the standard of a meal and was simply advised that nothing could be done because I had already paid for it, which was disappointing. Overall, the hotel's only significant advantage for me is its location. Unfortunately, the condition of the rooms, lack of attention to housekeeping standards, disruption from refurbishment works, and poor dining experience mean that I will not be staying here again.
- Stayed in Sept 2026
“Never again – filthy and awful”
Hotel with very dirty rooms: Room 1: A bed that looked as though it had been used and a dirty toilet Room 2: A dirty toilet Room 3: A soiled duvet The rooms were generally in poor condition. The breakfast was significantly worse than last year. In 30 years of travelling abroad, I have never stayed in such a dirty hotel (and it isn’t cheap either).
- Stayed in Sept 2026
“No sense of hospitality & lack of communication”
We booked a 2 week stay at the Hotel Artemis in Amsterdam. At check-in our reservation was outright cancelled because of an obscure minimum age policy hidden in the terms & conditions. During booking it only says guests 8-99 (see picture) and not 18 years of age. Deceptive business practices... No effort was made to provide us with any kind of refund, no sense of hospitality or search for viable alternatives. We were very disappointed. Numerous emails went un-replied for a long time and only generic (maybe AI) redacted responses were then given. There is also no way to get any contact info from their management team on the website. Try and see for yourself... Would stay away if you have other alternatives.
- Stayed in Jul 2026
“Good stay, location is far out though”
Really nice hotel. Our room was clean and spacious. Beds very comfortable. It’s near a Spa shop and has a mini shop in the lobby. The atmosphere was nice, however the location is a little bit out of the way. If you want to pay out on Ubers (we were lucky as we had a party of 3) and it worked out reasonably cheap, but if you’re solo travelling or a couple I would suggest going on the bus to the metro station and paying less, but it’s like a 35-40 minute journey. It’s 25 mins or less in a car. Might be suitable to stay central in that instance. The airport is reasonably close though and it’s a bit of a nightmare there with queues so it helped a bit that we weren’t that far away.
- Stayed in Jul 2026
“DO NOT STEP FOOT INTO THIS HOTEL”
DO NOT EVER GO TO THIS HOTEL. The worst experience I’ve ever had with this hotel. Extremely rude receptionist/manager. She was awful. And the rest of the staff were just as terrible. So many issues with poo on towels, puss on pillows and worst of all, I even got an electric shock using their outlet and received no compensation. They said it was mine and my adapters fault and even when I asked to changed rooms because I felt unsafe since my children were in that room, the manager threw the request into the bin in front of me and said no. So much hostility and extreme unprofessionalism. Don’t go anywhere near this terrible place. I am so disappointed with my stay.
- Stayed in Aug 2026
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