Hotel Facilities
General
- Parking (limited spaces)
- Number of bars/lounges: 1
- Number of restaurants: 1
- Smoke-free property
Internet
- Free WiFi
Transport & Parking
- Free parking nearby
- Ferry terminal shuttle (surcharge)
Food & Drink
- Breakfast available (surcharge)
- Snack bar/deli
Pools and wellness
- Number of indoor pools: 1
- Sauna
Front-desk/reception area services
- Tours/ticket assistance
- Luggage storage
- 24-hour front desk
- Safe-deposit box at front desk
Shared spaces
- Fireplace in lobby
- Terrace
Cleaning services
- Dry cleaning/laundry service
- Laundry facilities
- Free self parking
Other facilities
- Lift
Location
Grouville, Jersey
Address: Dicq Road Havre Des Pas, Grouville, Jersey
Reviews
“Very disappointed worse holiday ever”
Worse holiday ever, where do I begin view from hotel looks at car park, Sewer Treatment Plant , public toilets , pub and a betting shop . Glimpse of the the Bay of St Clements from decking on top of hotel. Rooms are dismal need a makeover ,paper thin walls ,could hear next door talking,TV and man snoring at night . Noise outside in street at 2 am by youngsters , restaurant food good apart from one morning youths got in through fire exit door for breakfast and was chased by staff out of the hotel. Another night again at 2 am youths in corridor ( we were on ground floor ) in the hotel running about shouting ,next morning Pool closed as these youths had caused damage in pool area so had to close it to check it incase glass in pool. Obviously I complained to Premier Holidays Rep and was offered another room and as we had moved once already didn’t want the upheaval again so stayed in dismal room. Again another night at 2 am youths in corridors outside our room shouting kicking doors , horrendous. Heard in the morning that they were dressed in black with face masks and hoods on, Police called . This is not the sort of holiday I needed.Needless to say I put in an official complaint when I got home and had to wait 28 days for them to investigate with hotel . Result back they were sorry for what we had experienced and they could not offer us any compensation !! we weren’t looking for a full refund but a small gesture for what we had to put up with would have been appreciated as the holiday cost a fair bit for a week . All I can say is we will never use Premier Holidays again or visit Jersey again , it is a shame as an island coach trip we did took us to some very pretty places but if this is what happens in hotels no thanks .
- Stayed in Sept 2026
“Review of Hotel de Normandie”
Very enjoyable stay here. Large spacious room with side view of the beach and sea. Very clean and house keeping came every day. Huge bed with clean white bedding. Excellent breakfast with full English cooked and huge selection of cereals, fruit, yogurts, toast, waffles/pancakes, croissants etc Lovely staff - Very friendly and helpful. Also bus stop right opposite for 1a or 1 bus into Liberation Station to pick up buses to explore the island. Would definitely stay here again.
- Stayed in Oct 2026
“Great place.”
Great location. Swimming pool clean. Lovely brekki. Perfectly comfortable and well equipped for my needs. There are steps to some rooms - so if you had heavy suitcases or couldn’t lift it would be tricky - but the staff may help as super friendly. I would definitely go again. Great value for money.
- Stayed in Oct 2026
“Excellent Hotel”
Our second stay at this hotel and lovely location, atmosphere was very friendly and room we had was excellent and great value for money. The staff are very friendly and helpful and the hotel meals including breakfast were exceptional and the rooms were very clean and serviced daily. 100% guaranteed you will want to stay again.
- Stayed in Sept 2026
“Old style hotel”
Stayed here with work one night , and thank god it was only one night !!!! But, the senior bus tours seemed to enjoy it ….. although they shuffle around they don’t half move when the breakfast door opened and they race for the tables nearest the buffet breakfast !!!!
- Stayed in Oct 2026
Why book with Thomas Cook
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