Relax at the full-service spa, where you can enjoy massages, body treatments and facials. You can take advantage of recreational amenities such as an outdoor pool, a 24-hour fitness centre and bicycles to rent. Additional features at this resort include complimentary wireless Internet access, concierge services and babysitting (surcharge). Guests can get around on the complimentary shuttle, which operates within 4 kilometres.
Enjoy international cuisine at Kubu – one of the resort's 3 restaurants – or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include express check-out, complimentary newspapers in reception and dry cleaning/laundry services. A round-trip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available on site.
Skip past photo gallery
Photo 1 of 60
Mandapa, a Ritz-Carlton Reserve
Hotel Facilities
General
- Parking (limited spaces)
- Number of bars/lounges: 2
- Number of poolside bars: 1
- Number of restaurants: 3
- Smoke-free property
Internet
- Free WiFi
Transport & Parking
- Free shopping centre shuttle
- Airport transport (surcharge)
- Free area shuttle
Activities
- Fitness facilities
- 24-hour fitness facilities
- Hiking/biking trails nearby
Food & Drink
- Free breakfast
- Barbecue grill(s)
Pools and wellness
- Pool umbrellas
- Number of outdoor pools: 1
- Turkish bath/Hammam
- Spa treatment room(s)
- Full-service spa
- Spa services on site
- Free pool cabanas
- Pool sun loungers
Front-desk/reception area services
- Tours/ticket assistance
- Luggage storage
- Express check-out
- 24-hour front desk
- Safe-deposit box at front desk
- Concierge services
Shared spaces
- Picnic area
- Garden
- Library
- Free pool cabanas
- Terrace
Entertainment and family services
- Babysitting or childcare (surcharge)
- Children's club (free)
- Books
- Infant/toddler toys
- Supervised childcare/activities (surcharge)
Cleaning services
- Dry cleaning/laundry service
- Laundry facilities
- Porter/bellhop
- Free self parking
- Free valet parking
Business facilities
- Number of meeting rooms: 1
- Meeting rooms
Shops
- Gift shops or newsstand
Other facilities
- Multilingual staff
- Lift
- Wedding services
Location
Ubud, Indonesia
Address: Jalan Kedewatan Banjar Kedewatan, Ubud, Indonesia
Reviews
4.8/ 5ExceptionalAverage review rating
Browse reviews by provider:
5 reviewsSorted by: Newest
328kylienOct 2026
“Book your trip. You are in for the treatment of a lifetime!!!”
I’ve got to say that this it was truly one of the most eye-opening and unbelievable experiences of my life. The Mandapa Ritz Carlton reserve is trulyin a league ans class completely of its own. I specifically want to call out Yunik at Sawah Terrance and my Patih Nessa. They truly went above and beyond in terms of service. This hotel has genuinely thought of everything and one thing in particular that I thought was just absolutely incredible, is that after our spa service I accidentally left my earrings in the jewelry box and upon getting into the room at night I noticed that there was a small box in my room, and I opened it up and my earrings were in there without me saying anything or contacting anyone. It just goes to show the intentional touches. I even appreciate at the turndown service how they provide little cards on the bed to teach you about Balinese culture and different things that are so important to Bali people. The culture here is truly so beautiful, and the service is unmatched. They go above and beyond to teach you and a thoughtful and delicate way and serve you with a level of luxury that I have never experienced before. Some standout things that I really enjoyed were the blind dealer at the spa and the 90 minute massage at the spa as well. The relaxation room is so beautiful and so relaxing just sitting and listening to the river go by. The rooms are beautifully designed, and they are immaculately cleaned and everything just has an attention to detail that sometimes you wouldn’t even notice yourself. Truly unbelievable on all fronts and I cannot recommend this hotel enough.
- Stayed in Oct 2026
Londoncailin1Oct 2026
“Peaceful”
Our second time here this year. Fabulous. We had a villa by the river this time and it was just gorgeous. The spa is fantastic and the bar has a hard to beat sunset. Three restaurants and all are fab. The rooms are very well sized with a separate living area perfectly for those who need to do some work without disturbing anyone. the whole property is so peaceful. Darren our butler was top. He also looked after us last time too.
- Stayed in Oct 2026
Allen MOct 2026
“A fantastic hotel on Bali - They’ve thought of everything!”
The hotel is amazing in many respects. There is very little in the way of suggestions to improve the guests’ experiences. They have thought of issues that cover the obvious to ones that are minor. The keys to making the Mandapa such a spectacular hotel are the people, the people and the property. I say people twice because the wonderful quality of the staff transform an ordinary excellent Ritz Carlton stay to one that is memorable. I, for example, rate golf courses on how many holes on the course are memorable. Similarly, an important characteristic of a hotel stay are the number of positive, memorable interactions with the staff. At the Mandapa, they were frequent. But the leading light has to be our butler, Tapsir. He’s so positive, energetic, helpful and importantly gets things done. I’ve stayed at many luxury hotels over the years, and Tapsir alone manages to put the Mandapa into a class by itself. Our slightest wishes seem to be translated into action immediately. Changing the time or place of a tour, making suggestions, or simply making us feel like valued guests is something he makes look easy, even though he has many families to take care of. In addition to Tapsir, there are so many people, each being so kind and generous with their time. There are too many to list, but several stand out: Chef Eka at Kubu, who created my favorite cheesecake with a recipe from my wife as a surprise for my birthday, Sang and Ngura managers at Sawah, Mia who treated us with such a warm welcome every morning in Sawah, Nova, who sent us your delicious chocolate mousse cake recipe, Fabri, a great waiter at Kubu, Ayu, a super massage therapist, and numbers of others such as Sugi who was our butler on Tapsir’s day off, Jaron and the many people who were buggy drivers, housekeeping help, launderers, tour drivers, pool attendants, etc., etc. I’m sure I left many names off the list, but everybody deserves recognition. These people make the Mandapa a fantastic hotel. And the setting in the Ubud hills with beautiful views contribute to the feeling of calm relaxation we get from the time we enter the property. The only thing I can suggest to improve is the fact that the rooms are quite dark and we need flashlights to read the labels on the light switches. They should be made more easily visible and readable. Other than that, I have no suggestions. The training of the staff is remarkable. They are so warm and welcoming and the property is amazing. And of course, there’s Tapsir!!
- Stayed in Oct 2026
Journey16913397638Oct 2026
“An unforgettable honeymoon at Mandapa, made truly special by our wonderful Patih, Riadi.”
Riadi made our honeymoon at Mandapa unforgettable My wife and I spent part of our honeymoon at Mandapa, and we want to dedicate this review to someone who holds a very special place in our experience: Riadi, our Patih. A honeymoon becomes part of your story as a couple. You carry home the memories of the place, the moments you shared and the people who made you feel welcome. Riadi is someone we will remember with real affection. The warmth and care he brought to our stay meant so much to both of us, especially during such a meaningful time in our lives. There is something deeply personal about feeling looked after when you are far from home. Riadi helped give us that feeling. When we think about our time at Mandapa, his kindness is part of what makes us smile. We wanted him to know that the impression he left on us lasted beyond our stay. Even in his messages afterwards, his gratitude and pride in the entire Mandapa team came through. We appreciated that he spoke with such warmth about the people he works alongside. That says something about his character, and it makes us even happier to recognize him individually here. As a business owner myself, I understand how valuable it is to have someone who leaves this kind of impression on your guests. A person who makes people feel cared for gives them a reason to recommend your business with conviction and to look forward to returning. Riadi has given us that personal connection to Mandapa. His contribution deserves to be seen and valued by the people leading the resort. To Mandapa’s management, we sincerely hope you give Riadi meaningful recognition for the difference he makes. We would be delighted to know that our appreciation carries weight when you consider opportunities, advancement and rewards for your team. He is someone we would want to recognize, invest in and keep. Riadi, thank you from both of us for being part of the beginning of our married life. We hope you feel proud knowing that your care has become part of a honeymoon we will remember for years to come. It would make us very happy to return to Mandapa and see you again. Matur suksma, from the bottom of our hearts.
- Stayed in Oct 2026
Ambassador559656Oct 2026
“5-star Experience”
We just had a wonderful stay at Mandapa, and our butler Nessa was so much helpful! -Relaxed atmosphere. -Spacious room layout with delicate furniture. -Great quality of service at all locations. -Kubu restaurant is amazing, incredibly flavorful food made with local ingredients!
- Stayed in Oct 2026
Why book with Thomas Cook
Low deposits
Secure your next holiday from £19pp
Spread the cost
Book now, pay later in instalments
24/7 holiday support
Expert help whilst you are on holiday
Price match
Know you are getting the best holiday deal
ATOL & ABTA protected
Your holiday is financially protected
Skip past other hotels
1 of 0
Other Hotels in Indonesia
SOL by Melia Benoa Bali - All Inclusive
4.4Very good(5,000+)
Indonesia, Nusa Dua Tanjung Benoa
Flight & Hotel / 5 nights / Bed & Breakfast
from£960pp
ATOL Protected
Ramayana Suites & Resort
4.5Excellent(5,000+)
Indonesia, Kuta
Flight & Hotel / 5 nights / Room Only
from£850pp
ATOL Protected
Amora Ubud Boutique Villas
4.7Excellent(1,000+)
Indonesia, Ubud
Flight & Hotel / 5 nights / Bed & Breakfast
from£1,070pp
ATOL Protected
The Sakala Resort Bali
4.4Very good(5,000+)
Indonesia, Nusa Dua Tanjung Benoa
Flight & Hotel / 5 nights / Bed & Breakfast
from£890pp
ATOL Protected
Grand Mirage Resort & Thalasso Bali
4.3Very good(10,000+)
Indonesia, Nusa Dua Tanjung Benoa
Flight & Hotel / 5 nights / Bed & Breakfast
from£1,005pp
ATOL Protected
Candi Beach Resort and Spa
4.6Excellent(2,000+)
Indonesia, Manggis
Flight & Hotel / 5 nights / Bed & Breakfast
from£900pp
ATOL Protected
Blu-Zea Resort by Double-Six
4.6Excellent(5,000+)
Indonesia, Seminyak
Flight & Hotel / 5 nights / Bed & Breakfast
from£910pp
ATOL Protected
Bali Tropic Resort & Spa
4.4Very good(2,000+)
Indonesia, Nusa Dua Tanjung Benoa
Flight & Hotel / 5 nights / Bed & Breakfast
from£945pp
ATOL Protected
Courtyard by Marriott Bali Nusa Dua Resort
4.6Excellent(5,000+)
Indonesia, Nusa Dua Tanjung Benoa
Flight & Hotel / 5 nights / Room Only
from£925pp
ATOL Protected
The Alena Resort A Pramana Experience
4.9Exceptional(5,000+)
Indonesia, Ubud
Flight & Hotel / 5 nights / Bed & Breakfast
from£990pp
ATOL Protected