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Hotel Kathrin Beach
Hotel Facilities
General
- Pets allowed
- Shower
Transport & Parking
- Airport shuttle
- Car hire
- Terrace
- Shuttle service (additional charge)
- Body soap
- Accessible parking
- Airport shuttle (free)
- Balcony
- Flat-screen TV
- Terrace
- Outdoor furniture
- Body soap
- Socket near the bed
Activities
- Tennis court
- Golf course (within 3 km)
- Horse riding
- Tennis equipment
- Bowling
- Telephone
- Hairdryer
- Electric kettle
- Air purifiers
Food & Drink
- Wine/champagne
- Key card access
- Packed lunches
- Key access
- Key card access
Pools and wellness
- Fitness centre
- Hammam
- Pool cover
- Hair treatments
- Indoor pool (all year)
- Beachfront
- Air conditioning
- Soundproofing
- Smoke alarm
- Single-room air conditioning for guest accommodation
Front-desk/reception area services
- 24-hour front desk
- Wake up service/Alarm clock
- Luggage storage
- Concierge service
- ATM/cash machine on site
- TV
- Wake up service/Alarm clock
- Towels/sheets (extra fee)
- Towels
Shared spaces
- Terrace
- Shared kitchen
- Garden
- Iron
- Toilet paper
Entertainment and family services
- Babysitting/child services
- Entertainment staff
- Nightclub/DJ
- Board games/puzzles
- Cots
- Radio
- Linen
- Dining table
- Trash cans
Cleaning services
- Laundry
- Dry cleaning
- Ironing service
- Refrigerator
- Desk
- Satellite channels
Business facilities
- Fax/photocopying
Other facilities
- Facilities for disabled guests
- Dressing room
- Heating
- Designated smoking area
- Lower bathroom sink
- Non-smoking throughout
- Ironing facilities
- Dressing room
- Tile/marble floor
- Garden view
- Hypoallergenic pillow
Location
Adelianos Kampos, Greece
Address: Adelianos Kampos, Adelianos Kampos, Greece
Reviews
4.4/ 5Very goodAverage review rating
Browse reviews by provider:
5 reviews
113chloerJul 2026
“Disappointing Stay Due to Poor Service and Room Issues”
Overall, our stay was disappointing, mainly because of the service rather than the hotel itself. Our room had an iron but no ironing board. There was only one pillow in the room, and reception told us they didn’t have any extras available. The biggest issue was our room allocation. We had booked and paid for a Superior Room, but on our first night we were placed in what appeared to be a standard room. It overlooked a concrete wall, was below car park level, and felt dark and gloomy. The room was also noticeably smaller than the Superior Room we had booked and were eventually moved into, making it obvious that we had not been given the room we had paid for. We were only moved after I questioned whether we had actually been allocated the correct room. Had I not asked, I don’t believe we would have been moved. This completely disrupted our first evening and following morning, as we couldn’t properly unpack before having to move rooms. Despite the inconvenience, nobody apologised or offered to help us move our luggage. The explanation we were given about travel delays and cancellations didn’t really make sense, especially as I had booked the holiday six months in advance and had emailed the hotel three times beforehand requesting a nice room, mentioning that we were celebrating my mum’s 50th birthday. We also requested a kettle for the room, but weren’t given a cup to make tea. We eventually had to ask the bar staff if they could spare one. It summed up the stay really—everything seemed to require unnecessary effort. The hotel feels like it has all the right ingredients but falls short in the details and customer service. The half-board buffet was fairly disappointing, although we had some excellent meals at local tavernas and in Rethymno instead. The pool area itself is nice, but there aren’t enough sun loungers around it, and I was surprised that guests have to pay an additional €8 per day to use the hotel’s beach sun loungers. It feels odd to pay extra for facilities that are part of the hotel. It’s also worth noting that this took place in 2026, and on one occasion I was wearing long linen trousers and a bikini when a member of staff told me, in his words, that it was “not very nice.” I don’t appreciate being told what to wear. One experience on our final evening perfectly summed up the service. We’d spent a wonderful day at a nearby beach away from the hotel and arrived back just five minutes before the half-board buffet closed. I simply wanted to grab something quick to eat before going upstairs to shower and get ready for the evening. I was still wearing my beachwear, which seemed perfectly reasonable given that this is a beachfront hotel and I was eating in the hotel’s buffet—not a formal restaurant. A waiter approached me and told me that I should cover up next time I came for dinner. I found this unnecessary and quite irritating. The buffet food was very average, and being spoken to like that when I was simply trying to make use of the meal I’d already paid for left a sour taste. Overall, the stay wasn’t terrible, and the hotel itself has plenty of potential. However, the poor room allocation, inconsistent customer service, lack of communication, and complete absence of even a simple apology left a lasting negative impression. Unfortunately, these issues overshadowed what could have been a much more enjoyable stay.
- Stayed in Jul 2026
Debbie TJun 2026
“Fabulous hotel”
Amazing hotel with fabulous staff. Couldn't do enough for us. Highly recommend Perfect location right on the beach and not far into rethymnon itself. Your room is cleaned DAILY. Spotless always. Food plenty to choose from. One stay is never enough you'll want to return every year.
- Stayed in Jun 2026
darka58Jul 2025
“Two weeks of pure joy”
This was our first stay at this hotel. The reviews were promising and we were hoping for a pleasant stay. But Kathrin Beach hotel is much more than that! Very good location, comfort by the sandy beach, renovated rooms, great cuisine, and above all very friendly and quick staff. We stayed for two weeks and during all this time everything was perfect. We also rented a car and visited some beautiful beaches in the west and south of Crete. What else do I like to remember? Nice welcome by Lena and Maria at the reception (thanks for the ground floor room and for the plant seeds). Smiling faces of the cleaners from the Philippines. Excellent freddo cappuccino at the beach bar, prepared by Stella;) And pampering by the chef, who prepared a variety of delicious main courses and desserts every evening, with always smiling restaurant chef Babis and other staff. I also liked the fact that they grow plants so carefully here, from flowering to those for shade. I also saw small plants behind the reception - a plant nursery. There is nothing to fear for the future of this hotel and its staff - congratulations and all the best! I hope to come back soon;))
- Stayed in Jun 2025
Debbie TJun 2025
“Amazing hotel”
Absolutely fabulous hotel. Right on the beach but also has a lovely pool. We stayed bed breakfast evening meal and glad we did as their food is delicious and plenty to choose from. Our room was spotless and regular maid service. The staff can’t do enough for you. Well worth the cost. My favourite is waiter service on the beach who also keeps the beach immaculate at all times. Can’t fault anything at all.
- Stayed in Jun 2025
blonde997May 2025
“Kathrin Beach Hotel - very nice and clean”
The hotel is situated near the beach, very clean and comfortable rooms, good service, very tasty food, professional and friendly staff work there. I can strobgly recommend this hotel but rather for adult people, because no atraction for children.
- Stayed in May 2025
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