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Sol Guadalupe
2918 reviews
Sol Guadalupe is a family-friendly hotel in the heart Magaluf, on the island of Majorca, in Spain. The hotel is a short walk away from Magaluf Beach, which overlooks a tiny islet. Sol Guadalupe tends to draw in both young adults who are looking to party on the popular strip, as well as families who plan to relax by the pool. The hotel has four swimming pools, including one for sports and one for kids that features some small slides. On most nights, the hotel puts on different kinds of shows, such as cabaret performances and live music. For children, there's a hotel-run kids' club and a kids' disco each night. The hotel also has a playroom and a games room that includes a pool table and some arcade machines. Wi-Fi is available in every part of the hotel. beach Sol Guadalupe has a restaurant and two bars, including one by the pool. The hotel's central location means that it's a short walk to the bustling strip of Magaluf, where you'll find some of the most famous nightclubs on the island such as BCM. There's also a theme park in the resort, which features a selection of rides and attractions for all ages.
Sol Guadalupe is 200m from Magaluf Beach, where you'll find a selection of seafront bars and restaurants. If you prefer a more peaceful bathing spot, you can go to Son Matias Beach, which is also short walk from the hotel. It's 100m to the nearest supermarket, and to the centre of the resort. The capital of the island, the resort city of Palma, is within driving distance of the hotel, and is a popular place to get some retail therapy. While you're there, you can also visit the famous cathedral that overlooks the harbour, or experience the town's bustling nightlife.
There's a buffet restaurant that's open daily for both breakfast and dinner, and has all kinds of food available. The bars serve a range of soft and alcoholic drinks. The pool bar also serves snacks during the day, and the other bar is open until late.
You can take the family to spend the day at the local water park, which has a range of water slides and rides.
The rooms at Sol Guadalupe are bright and come with individually controlled air conditioning. A TV with satellite channels is also provided.
This hotel is popular! Rated very good by 2918 people on Tripadvisor
Flight + Hotel
7 Nights Bed & Breakfast
from £222 per person
Secure today from £39pp
check price & availabilityFacilities
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Kids pool
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Kids Entertainment
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Air-con
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Golf
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Indoor pool
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Kids play area
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Outdoor pool
- Kids pool
- Kids Entertainment
- Games Room
- Spa
- Massage
- Entertainment Program
- 24 hr reception
- Air-con
- Bar
- Bike Hire
- Café
- Car hire
- Car park
- Cot
- Currency exchange
- Disabled facilities
- Golf
- High chairs
- Housekeeping
- Indoor pool
- Kids play area
- Laundry
- Lift
- Medical service
- Mini club
- Non-smoking
- Outdoor pool
- Pool Table
- Restaurant
- Safe
- Snack bar
- Sun terrace
- Table tennis
- Terrace
- Wake-up service
- Water slides
- Wifi
- Aerobics
- Aqua fit
- Basketball
- Beach volleyball
- Catamaran sailing
- Diving
- Luggage room
- Poolside snack bar
- Surfing
- Kids Club
Location

Magaluf, Majorca, Balearic Islands
Address: 07181, Carretera La Porrasa, 4, Palma De Mallorca, Balearic Islands
Phone: 0034971131958
Important information
Reviews
Tripadvisor rating
Good
2918 reviews
Location
Cleanliness
Value
Service
Rooms
Sleep Quality
Perfect for our needs
We stayed here for a week as a family of 3 (2 adults and a 5 year old). Our first impression wasn’t great as our room wasn’t ready until 2:30pm, even though check in is supposed to be from 2pm. Not a big deal but the reception we soon learned was always busy and it always took a while to be served, check in took 20 mins in total and no essential information like meal times, pool times, towel hire etc was provided until specifically asked. We had a pool view room on 6th floor which was great, yes some noise in the corridors but that happens in all hotels. The pools were great the adults one was a brilliant size as was the children’s one, all 3 pools were a good temperature too. Pools and pool area were clean however a considerable number of pool tiles were noticeably missing. Breakfast was served until 10am and the selection was good but often too busy with people rushing around all directions with over flowing plates of food. Anything cooked to order like eggs, omelettes and pancakes took considerable time to get, as did any fresh juice there was always a queue for that. We were half board but only ate in once as my son and I struggled to find things to eat. Entertainment wise we did the kids mini disco and show one night but the hotel drinks were poor and overpriced that we didn’t return. My son wasn’t keen on doing kids club but their activities were varied and looked fun. All in all we had a good week here and we probably would return in the future.
Don't stay here if you're young and a POC
Arrived at the hotel around 11:30pm after our coach took a long time to arrive to the hotel and flight being delayed. We were told by reception we should've called them even though we explained we had no service to notify them we were going to be late. We were refused any sort of food and was told the kitchen was closed and to go outside and get takeout even though we had paid for dinner that night. We are two young females, exhausted after a days travel and hadn't eaten since lunch. We got to our room and a vile putrid smell came out of our room, it was so pungent we went straight back down to reception to complain. Another receptionist said there were no available rooms and to come tomorrow morning to change rooms, we also told him we were disappointed and hungry and he actually brought us some food which was surprising since the other receptionist said no. We slept that night and woke up early, like the receptionist said, to look for room availability because we were both sick from the smell and suffering. We were told told to come back later and no multiple times during the day wasting our day to speak to the manager. The receptionists were horrible to us throughout our entire stay, arguing and shouting at us, refusing to help us, snatching maps away and not explaining where things are. We were told maintenance were coming to fix the smell and 3 hours later nobody came, so we went back to reception and they said they will log it to maintenance. We wasted so much time arguing and pleading for a better room and we were told we were being difficult and the managers were too busy and away to speak to us. Also we paid for half board but nobody was checking which rooms had bought the different types of packages which was upsetting because we wasted money on a bland dinner with very little variety. Upon leaving, we asked front desk what time our coach transfer would be arriving and they said they had nothing and it was on us to find out. Luckily we did and all we were met with this holiday was extremely poor customer service, dirty looks, being shouted at and not a relaxing trip. We were very disappointed with this holiday and felt like because we were the only young asian females at the resort, our valid complaints were not attended to or rectified. The lies about no room availability were shocking, considering on the website you could book a room on their website for the same day.
Better than I’d hoped…
I have stayed at this hotel 3 or 4 times before, with my husband and young children, and so I booked it without looking at the reviews for a weeks holiday with my two now teenage daughters! I then panicked after reading the recent reviews, and wondered what I’d let myself in for. Thankfully, our experience didn’t mirror that of the poor reviews. Our room was clean, and cleaned well every day (although on a couple of days we were only left two sets of towels for the three of us - easily sorted with a trip to reception). The hotel in general was clean, and well maintained, with lots of cleaning staff visible throughout the day, and the pool area was cleaned down every morning before the pool was opened at 10am. Beds around the pool weren’t a problem, and there were plenty of parasols for shade. The entertainment team were great - always activities going on in and around the pool (we didn’t use the baby pool or the indoor pool so can’t comment on those). We didn’t stay in for the evening entertainment. Our room was on the 7th floor. We had no problem with the lifts, and only had a few instances of noise during the night (first night and one other) where people were coming home after a night out. Our balcony looked out over the back of the hotel, but we couldn’t hear noise from the bars etc with the door closed (it needed to be for the air conditioning to work!). Food in the restaurant was as we expected. A wide range of hot and cold options at both breakfast and evening meal, with the hot evening meals (a choice of 3 or 4 mains) supplemented by freshly cooked fish, a pasta station, and a choice of veg/chips. Plenty of fresh fruit available, and a range of sweet treats/ice cream. At breakfast there was an omlette station, and a chef at a hot plate was constantly turning out fresh fried eggs, and pancakes. For the stations where your food was being cooked for you to order, there could be a short wait which isn’t unreasonable given you want something specific. We definitely noticed an increase in the number of groups of lads/lasses over the course of our week (hats off to the Snow White hen party - we were thoroughly entertained by you and your dedication to the whistle!), but they didn’t affect our holiday at all. Yes, the pool was busier - but it’s plenty big enough, and yes, the restaurant was busier, but again, the hotel was able to cope, and whether it was groups or families, the hotel was obviously operating within its capacity. The staff were all very friendly, and helpful. I would stay in this hotel again.
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