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Your money is secured in a trust account
Unlike many other travel companies we operate on a trust account model. Once we’ve paid the airline for your flights, the rest of your money is held in a trust account. We do not have access to this directly and can only withdraw funds when you are back home from holiday
We're ATOL protected
All of our holidays that include flights are protected by the ATOL scheme from the moment you book. So if one of our suppliers fails, you’ll get your money back. If you’re left stranded abroad, a flight home will be arranged at no extra cost. Our ATOL number is 11806
We're ABTA registered
As proud ABTA members we deliver the highest standards when it comes to our holidays. So if you book with us you’re guaranteed the best service. Our ABTA number is P8283, Y6720.

When is my booking confirmed?

Modified on: Fri, 14 Nov, 2025 at 3:28 PM

We'll usually be able to confirm your booking online, right away, and you'll receive a reference number immediately.

Make sure to check the email address you used when booking, as that's where we'll send your summary and receipt. If you don't see our email within 72 hours, it's a good idea to check your junk or spam folder.

If you still haven't heard from us after that, please contact one of our Travel Buddies via Chat or send us a message on WhatsApp at +447441472693.