A valid major credit or debit card is required at check-in for the $100 incidentals hold. We accept Visa and MasterCard. We do not accept Amex, mobile payments, prepaid cards, Chime, or gift cards. The cardholder must be present. The hold is released upon a successful room inspection within 48 hours of your check-out date.
A valid major credit or debit card is required at check-in for the $100 incidentals hold. We accept Visa and MasterCard. We do not accept Amex, mobile payments, prepaid cards, Chime, or gift cards. The cardholder must be present. The hold is released upon a successful room inspection within 48 hours of your check-out date.
Hotel Facilities
General
- Number of bars/lounges: 1
- Number of restaurants: 1
- Smoke-free property
Internet
- Free WiFi
Activities
- Fitness facilities
- Hiking/biking trails nearby
Food & Drink
- Breakfast available (surcharge)
- Number of coffee shops/cafes: 1
- Television in common areas
- Snack bar/deli
Pools and wellness
- Pool umbrellas
- Number of outdoor pools: 1
- Pool sun loungers
Front-desk/reception area services
- Tours/ticket assistance
- 24-hour front desk
- Safe-deposit box at front desk
- ATM/banking
- Concierge services
Shared spaces
- Garden
- Terrace
- Computer station
Cleaning services
- Dry cleaning/laundry service
- Laundry facilities
- Porter/bellhop
Shops
- Gift shops or newsstand
Other facilities
- Multilingual staff
- Lift
Location
Miami, Florida, United States of America
Address: 3720 Collins Ave, Miami, United States of America
Reviews
“Juan Carlos”
Juan Carlos provides amazing overnight front desk service. He’s calm, welcoming, and always ready to help, even during the quiet hours. He treats people with genuine kindness and never makes you feel like you’re bothering him. His attitude makes the overnight experience at the hotel feel smooth and comfortable.The hotel is lucky to have him
- Stayed in Jul 2026
“Nice stay”
I wish I could do 4.5 instead of 4 but there isn't that option. The only real issues were no microwave in room and the bathroom window wouldn't close. Everything else was amazing. Nice having a restaurant with bar there with delicious food, a pool, a rooftop area and spa.
- Stayed in Jul 2026
“Senseless and unauthorized extra charges.”
My stay was generally fine, but I was disappointed with the way a damage charge was handled. I reported a minor accidental damage caused by my son in good faith. During check-out, I was not clearly informed that a charge would be applied or what the amount would be. Days later, I found a US$53.50 charge on my credit card. Although the hotel later explained its policy, I believe this should have been discussed transparently before charging my card. I recommend that future guests carefully review any potential incidental or damage charges before leaving the hotel.
- Stayed in Jul 2026
“Management are thieves.”
WORST EXPERIENCE EVER. I had booked the hotel and provided them with my ID but unfortunately had my credit card stolen. They would not let me check in without a physical card. I kindly tried offering every other avenue including Apple Pay, cash, photo of card, check. They cancelled my reservation and WOULDN’T refund my reservation. 0/10 customer service. Do not book here.
- Stayed in May 2026
“Just OK”
Room was clean and comfortable. Restaurant (Tavern) food was average. DJ in the restaurant in the evening was far too loud for a comfortable conversation. Most notable, however, the hotel has no parking. Closest garage they recommend is a half mile away.
- Stayed in Apr 2026
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