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Hotel La Palma Princess
The 4 star hotel with its gigantic pool area is located in the sunny south-west of La Palma. Above the sea surrounded by banana plantations, the La Palma & Teneguía Princess Vital & Fitness is a paradise for those seeking tranquility. The layout of the resort resembles a small canarian village. The rooms are spread over several buildings, nestled within tropical gardens. Hotel guests may choose between 7 outdoor pools - including a pool with an artificial beach and a kids pool. The hotel's SPA Aqua Princess offers on 700 m2 a wellness pool, a whirlpool, saunas and vichy showers. There are two buffet-restaurants, an À-La-Carte-Restaurant and a speciality restaurant (open according to demand) waiting for you. Enjoy hot and cold dishes from the buffet, themed evenings, snacks or a tasting menu. Furthermore guests can play tennis, mini golf, use the state-of the art gym or participate in the sports programme of the animation team. The La Palma & Teneguía Princess Vital & Fitness is also perfect for sunset lovers and passionate stargazers.
- Distance To Airport: 30km to PSPC

Hotel Facilities

General

  • Parking (limited spaces)
  • Number of bars/lounges: 5
  • Number of poolside bars: 1
  • Number of restaurants: 3

Internet

  • Free WiFi

Activities

  • Bingo
  • Outdoor tennis courts: 6
  • Concerts/live shows
  • Fitness facilities
  • Billiards or pool table
  • Hiking/biking trails nearby
  • Waterslide
  • Tennis on site

Food & Drink

  • Free breakfast
  • Television in common areas
  • Snack bar/deli

Pools and wellness

  • Pool umbrellas
  • Number of outdoor pools: 7
  • Spa treatment room(s)
  • Full-service spa
  • Spa services on site
  • Children's pool
  • Pool sun loungers

Front-desk/reception area services

  • Luggage storage
  • 24-hour front desk
  • ATM/banking
  • Concierge services

Shared spaces

  • Garden
  • Terrace

Entertainment and family services

  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Games
  • Table tennis
  • Nightclub

Cleaning services

  • Dry cleaning/laundry service
  • Porter/bellhop
  • Free self parking

Business facilities

  • Conference centre
  • Meeting rooms
  • Business centre
  • Conference space

Shops

  • Gift shops or newsstand
  • Shopping on site

Other facilities

  • Designated smoking areas
  • Multilingual staff
  • Lift

Location

Fuencaliente de la Palma, Canary Islands, Spain

Address: Carretera de la Costa Cerca Vieja 10, Fuencaliente de la Palma, Spain

Reviews

4.3/ 5Very goodAverage review rating
Browse reviews by provider:
5 reviewsSorted by: Newest
Amelia LNov 2026
1.0/ 5

“The worst experience in my life!”

!!!!AVOID THIS HOTEL AT ALL COSTS!!!!! We returned after a week at this hotel, and our entire family had stomach problems the whole week because of the hotel food. Every time after a meal, everyone felt sick. My husband, the kids, and I had to see a doctor after getting back. A special 'thank you' to the hotel from me, because my stomach could barely tolerate the hotel food for a week, and I returned with severe pain and intestinal inflammation, and now I have to be on antibiotics. THANK YOU, a great experience at a hotel that lies about being a 4-star property. Total filth in the dining room; all the cutlery, plates, and glasses were dirty. The food was of very poor quality. I won't believe any of the hotel's replies here about 'high sanitary standards' because LOL, what standards when literally everything is dirty? The tables were constantly dirty, the floor was STICKY, and the sunbeds by the pool are disgustingly dirty! A total disaster!!!! I can see from the comments that we aren't the only ones with stomach problems after a vacation at this hotel. Never again, money thrown down the drain, and now we also have to pay for medical treatment after our stay at the hotel. We honestly feel like gathering all the photo and video evidence we took and suing the hotel. It is not normal for a whole family to get food poisoning at a hotel. And, judging by the comments, there are many more victims. So don't even try to talk about your standards in your reply now, because it is a joke, and anyone who has been to this hotel and seen everything with their own eyes will just laugh at it. Huge cockroaches are running around outside.

  • Stayed in Oct 2026
121thebNov 2026
2.0/ 5

“When All Inclusive is not All Inclusive”

There are very few positives that I can find to review about our stay at La Palma Princess hotel. When you pay thousands of pounds for an all inclusive holiday, that’s exactly what you expect to get, however, at this hotel all inclusive is not all inclusive. We found out straight away that certain drinks, certain Sun beds and areas were off limits unless you were willing to pay extra. You could upgrade to all inclusive PLUS but this still did not include everything, it merely gave a bigger discount to the drinks that were not included in the all inclusive, for example, we both drink Mojito’s which were not all inclusive and cost €5.80 each so it all became quite expensive, a financial minefield to navigate what you could have and what you couldn’t. The restaurant’s only positive is that it had a good variety of food choices but there were so many negatives, firstly I have never experienced a holiday that required a burley security guard armed with a baton and hand cuffs stood at the restaurant exit door, presumably to stop people leaving with food? The restaurant staff were dressed like the FBI in black and white with headsets and radio’s and most irritatingly allocating seating rather than allowing you to choose where to sit. There is no table service for drinks, you have to get your own and on several occasions, there were no glasses at the drinks dispensary at all for water or soft drinks needing me to literally wander about to try and find some. The security guard also wandered about the piano bar a lot which isn’t really what you want to see when you’re trying to relax. The rooms were ok and kept clean so no complaints there, the waiting staff overall were pleasant and helpful when approached and the entertainment was varied each evening. The location of La Palma Princess is quite remote with very little to do outside the complex and nowhere really to go so we felt a bit trapped. The two excursions booked with TUI were both cancelled, one due to lack of numbers and the other due to unpredictable weather. As holidays go, I can’t say I came home relaxed and recuperated from this one and I wouldn’t place it in my top 20. Too many negatives that outweigh the positives so overall very disappointing.

  • Stayed in Nov 2026
02kel02Oct 2026
5.0/ 5

“The best family week away at the end of October”

We’ve just returned from a week at the end of October as a family of 4 (children age 5 &2) and had the best time! The pool area is amazing - pools are huge! Most of them were on the cooler side but not cold enough to avoid, one pool where they do aqua fit and water polo was heated to a fab temperature- very pleasant! Loads of sunbeds, no chance of any sunbed wars here! Food is excellent quality… it’s an AI buffet so of course occasionally some food is not piping hot but there is so much choice and all very tasty. Drinks are standard AI too. Soft drinks fab, wine could be better but hey ho, that’s AI for you! Staff are all very friendly and good at what they do! Entertainment team are amazing! So good with the kids, mini disco excellent and a really good show from them too! Rooms are fine, a little dated but no problems. Beds are huge! The only downside is that there is nowhere to dry swimwear and towels - no drying rack - this is definitely an area for improvement! The views and sunsets are one of the highlights of this hotel! The hotel is in the middle of nowhere so unless you hire a car or go on a day trip, you wouldn’t really leave the hotel unless to walk the perimeter.

  • Stayed in Oct 2026
Danny2015lOct 2026
3.0/ 5

“Adequate but not anywhere near the rating given ! TUI take notice”

Been here 1 day… afraid more negative than positive ! - poor cleanliness in room and quite dated - poor food choices - catering for the masses cheap produce - crazy towel policy in what is classed as a TUi platinum hotel - avoid all inclusive - rip off - more excluded than included

  • Stayed in Oct 2026
Heidi MOct 2026
5.0/ 5

“Chill out”

Not been to this hotel since 2018. Glad we went back. It was better than we remembered. Refurbishment of the main dining area is a big difference. Food choice much better than previously. Good to see that El Mirador is being used all day instead of just for breakfast. We always said it was a waste not to use it. Made a nice change sitting by the ocean eating in a much more chilled environment. Loved it. Can’t really comment on the quality of the spirits or cocktails as I just stuck to the wine or cava. The bottled wines at El Mirador and those served at the bar were good. I wasn’t a fan of the self service tap ones in the main restaurant. My husband was happy to get his San Miguel on tap. I didn’t think the coffee was a good as it used to be and was a bit hacked off at only being able to get coffee in a paper cup from the machine in the bar. You had to be premium to have a proper coffee from the barista machine. The rooms are a little dated but clean and comfy and the showers are superb. Nice that the shower gel is provided, nice too. Cleaned daily and good quality bedding and the towels were fine. The pools here are beautiful. Always plenty of sun beds too. Never struggled to find one. Various activities going on during the day. I did read a report saying there was no water aerobics, they must have been deaf as aqua gym was announced every morning and started at midday. The welcome back wine and chocolates was a lovely touch, as was the cava to celebrate our anniversary. The staff are great. We couldn’t believe it when Nancy recognised us as soon as we walked in. Such a character. It was great coming back and we will be back again no doubt.

  • Stayed in Oct 2026
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