STA badgeATOL badgeABTA badge
Holidays
City Breaks
Long Haul
Destinations
Holiday advice
Lopesan Baobab Resort

Lopesan Baobab Resort – A unique African-themed oasis in the heart of Meloneras


🌴 African-inspired architecture | 🏊 Expansive pool area with a lazy river | 👨‍👩‍👧 Excellent children facilities | 🍽️ Outstanding dining options | 📍 Walking distance to the promenade

ℹ️ General Overview

Lopesan Baobab Resort is a spectacular 5-star hotel featuring a unique African theme, offering an exotic atmosphere right in Gran Canaria. Surrounded by lush tropical gardens, it provides a perfect balance of relaxation for couples and engaging activities for families. Located just a short walk from the upscale Meloneras promenade, guests can easily access boutique shops, restaurants, and scenic coastal views.


🛏️ Rooms

The hotel offers spacious and comfortable rooms designed with warm, earthy tones. Standard amenities include:

  • Air conditioning
  • Furnished balcony or terrace
  • En-suite bathroom with a bathtub or shower and a hairdryer
  • Flat-screen TV with satellite channels
  • Minibar and safe (subject to an extra charge)

🍽️ Food & Dining

Guests can enjoy a variety of culinary delights with several board options available, including Bed & Breakfast, Half Board, and Full Board. The resort features:

  • Main buffet restaurants serving international cuisine with live cooking stations.
  • À la carte dining options, including an exclusive African-themed restaurant.
  • Several poolside bars and lounges offering refreshing drinks and snacks throughout the day.

🏊 Pools & Spa

The pool area is a true tropical paradise, designed to provide both fun and relaxation.

  • Several large outdoor swimming pools, including options with waterfalls and artificial sand beaches.
  • A relaxing lazy river meandering through the resort's lush gardens.
  • Sun terraces equipped with loungers for comfortable sunbathing.
  • Please note that any massage services, beauty treatments, and access to wellness facilities are subject to additional charges.

🏖️ Beach

The resort is conveniently situated near the beautiful southern coastline of the island.

  • Approx. 10 to 15 minutes walk from the famous Maspalomas public beach.
  • The beach features wide stretches of golden sand and leads directly to the iconic Maspalomas dunes.

🎾 Sport & Recreation

For those who like to stay active during their holidays, the resort offers various options:

  • Fully equipped fitness center.
  • Table tennis and darts.
  • Daytime and evening entertainment programs featuring live music and professional shows.

👨‍👩‍👧 Family Facilities

Children will love the dedicated spaces designed specifically for their entertainment, allowing parents to enjoy peace of mind.

  • Specialized kids club offering supervised games and engaging activities.
  • Dedicated children's pools, including a fun paddling pool with water features.
  • Outdoor playground area.
  • Babysitting services available upon request (subject to an extra charge).

📍 Location

Situated in the prestigious Meloneras area, the resort offers easy access to local attractions:

  • Approx. 10 to 15 minutes walk to Maspalomas public beach and the sand dunes.
  • Walking distance to the Meloneras promenade with its numerous shops, cafes, and restaurants.
  • Approx. 30 to 40 minutes drive from Gran Canaria Airport (LPA).

Hotel Facilities

General

  • Number of bars/lounges: 1
  • Number of poolside bars: 2
  • Number of restaurants: 4
  • Smoke-free property

Internet

  • Free WiFi

Activities

  • Concerts/live shows
  • Fitness facilities
  • Billiards or pool table
  • Hiking/biking trails nearby
  • Lazy river

Food & Drink

  • Breakfast available (surcharge)
  • Snack bar/deli

Pools and wellness

  • Pool umbrellas
  • Number of outdoor pools: 9
  • Children's pool
  • Pool sun loungers

Front-desk/reception area services

  • Tours/ticket assistance
  • Luggage storage
  • 24-hour front desk
  • Safe-deposit box at front desk
  • ATM/banking

Shared spaces

  • Arcade/game room
  • Garden
  • Terrace

Entertainment and family services

  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)

Cleaning services

  • Dry cleaning/laundry service
  • Laundry facilities
  • Self parking (surcharge)

Business facilities

  • Number of meeting rooms: 6
  • Conference space size (metres): 1000
  • Business centre
  • Conference space

Shops

  • Gift shops or newsstand
  • Shopping on site
  • Hair salon

Other facilities

  • Multilingual staff
  • Lift
  • Wedding services

Location

Meloneras, Canary Islands, Spain

Address: Mar Adriático, 1, Meloneras, Spain

Reviews

4.4/ 5Very goodAverage review rating
Browse reviews by provider:
5 reviewsSorted by: Newest
Jason ONov 2026
2.0/ 5

“Beautiful resort severely let down by poor staff training & shocking private pool hygiene”

Firstly, I rarely give a poor review, if you don't believe me, please review past reviews. My wife and I recently returned from an 11-night stay at the Lopesan Baobab Resort in Gran Canaria. As it was our first time visiting the island—one of the remaining Canary Islands on our list—we were thoroughly excited to experience the local vibe. First impressions were undeniably strong. The grand entrance space is awe-inspiring and sets a magnificent scene for the African-themed architecture. Overall, the cleanliness of the main grounds and rooms was of a good standard, and the dining options were equally impressive, offering a varied selection to suit most tastes. However, the experience fell significantly short in several critical areas. Firstly, the service felt decidedly disjointed. Most of the staff appeared noticeably inexperienced in hospitality. This impression was later confirmed when I overheard a manager bragging about how the hotel achieved its five-star rating at pace by rapidly onboarding 200 staff members simply to meet the required criteria. That lack of foundational training shows across the guest experience. The most concerning issue, however, was our room upgrade. We paid a premium to stay in a Deluxe Double with a Private Pool, only to discover we were sharing the space with the local pigeon population. While the bird droppings around the edge were gross, they didn't initially deter us from taking a much-needed dip to cool off in the hot sunshine. The real danger emerged after a week of build-up. Spotting feces settled at the bottom of the pool—with no evident cleaning taking place—I took the initiative to research the health risks for an immunocompromised individual like myself. I was horrified to learn of the severe medical risks. I immediately stopped using the pool and escalated the matter to management. To give credit where it is due, management acted within an hour once they grasped the severity, dispatching a maintenance crew to clean the pool. We were assured it would be cleaned daily, and we did see the crew return the following day. Yet it begs the question: why was the pool left in such a state for an entire week beforehand? Judging by the staff's reactions, it points directly to poor maintenance scheduling or chronic understaffing. As a result, we lost access to the private pool for over half of our stay—the sole feature justifying our expensive upgrade. The hotel attempted to pacify us by offering a few lunch vouchers (with a limit of one drink each) and a late checkout room extension while we waited for our airport transfer. When we pressed the matter, we were told this was all they could offer and that we had to take up the issue with our holiday provider, Jet2. Upon returning home to the UK, I did exactly that. After waiting over a month—exceeding Jet2's stated 28-day response window—the outcome was deeply frustrating. We were informed that no compensation or resolution would be offered because neither Jet2 nor the hotel has policies covering "wildlife impacting services" in private pools. There was zero accountability or concern for protecting a vulnerable, loyal customer. **The takeaway:** Our painful lesson from this trip is to never pay for a private pool upgrade again. There is a glaring lack of responsibility, hygiene governance, and basic customer protection when it comes to these premium facilities. If you are vulnerable or immunocompromised, please exercise extreme caution before paying extra for these rooms. Lesson firmly learnt, and I will be avoiding both the hotel and Jet2 in the future.

  • Stayed in Sept 2026
Anna Sophia MNov 2026
2.0/ 5

“Disappointing experience at a five-star hotel – despite lovely staff”

We have visited Gran Canaria many times over the past few years and have previously stayed at other Lopesan hotels. This year, we decided to try Lopesan Baobab Resort, and we were really looking forward to our stay. Unfortunately, our experience got off to a very disappointing start. Check-in and arrival Upon arrival, we had to wait approximately 40 minutes in line at reception just to check in. When it was finally our turn, our room wasn’t ready, so we went to the restaurant for a beer while waiting. I would like to emphasise that the reception staff were very friendly and welcoming. However, a 40-minute wait for check-in is simply too long for a hotel of this category. Room conditions – unacceptable for a five-star hotel When we finally received our room, we were shocked by its condition. There was a strong, unpleasant, musty smell throughout the room, and the shower was covered in very visible mould and mildew. The bathroom door also couldn’t close properly. We contacted reception and were offered another room. Unfortunately, the second room also had an unpleasant smell and issues with dampness. After two room changes, we finally received a room on a higher floor that was clean, smelled fresh and was in acceptable condition. Having to go through three rooms before finding one that met basic expectations of cleanliness and comfort was extremely disappointing. Dinner at Akara – another disappointment On our first evening, we had dinner at Akara, hoping for a lovely dining experience after a frustrating arrival. Unfortunately, several dishes on the menu were unavailable, including the sea bream and chicken. We eventually ordered entrecôte with béarnaise sauce, but were served mushroom sauce instead. Only when we asked about the missing béarnaise were we informed that it wasn’t available. We also ordered red wine and sparkling water with our meal. However, by the time we were eating our starters, our wine still hadn’t arrived. The waiter returned to our table three or four times suggesting alternative wines, as the wine we had originally ordered was apparently unavailable as well. We completely understand that restaurants occasionally run out of certain items, but the number of unavailable dishes and drinks, combined with the lack of communication, made the entire experience rather disappointing. Guest Relations and compensation We were told that Guest Relations would contact us regarding the problems with our rooms. Unfortunately, nobody did, so we eventually went to speak with them ourselves. We met María, who was absolutely lovely – kind, understanding, professional and genuinely helpful. As compensation, the hotel offered us a complimentary dinner buffet, a complimentary lunch buffet and a late check-out until 6 PM instead of noon. We genuinely appreciated these gestures and believe the compensation was fair. However, it doesn’t change the fact that we would much rather have avoided the problems in the first place. Overall impression The staff throughout the hotel were generally very friendly, and we appreciate the efforts made to resolve our complaints. However, our first day consisted of a 40-minute wait at reception, a room with significant mould and unpleasant odours, and a disappointing restaurant experience. This was certainly not the relaxing start to our holiday that we had expected. Having previously enjoyed other Lopesan properties, we had high expectations for Baobab, particularly given its five-star rating. While we appreciate the kindness of the staff and the compensation offered, we believe there is considerable room for improvement when it comes to room maintenance, quality control, restaurant operations and communication. A five-star hotel should deliver more than beautiful surroundings and friendly employees. The overall experience should reflect the standard and expectations associated with its rating. Unfortunately, on this occasion, Lopesan Baobab did not live up to ours.

  • Stayed in Nov 2026
Georgette SNov 2026
3.0/ 5

“Beautiful resort, but not quite five-star quality”

Beautiful grounds, great breakfast and entertainment. However, mould in the bathroom, expensive restaurants, drinks not included in B&B, and advertised kids’ pool slides that were really just baby slides. Overall, not the 5-star experience expected.

  • Family
  • Stayed in Nov 2026
Quest47433413088Nov 2026
5.0/ 5

“Lopesan Baobab is amazing”

This hotel is a paradise, we had an amazing stay

  • Stayed in Nov 2026
jonathonb995Nov 2026
4.0/ 5

“Very good but could be better to make it a 5 star hotel”

This hotel is big, very big so if you like boutique, small and quiet then look elsewhere. Location is excellent. Meloneras isnt huge but its a 5 minute walk to the beach, restaurants and bars although there are some good ones directly to the back of the hotel. On arrival, you are bewildered by the sheer scale of the hotel. Check for us was smooth and the welcome drink was nice. However, we saw some huge queues during our stay. The hotel is quite dark inside but the social spaces are superb. We stayed in 2 Junior Suites and they were comfortable and well appointed. We were on the third floor overlooking the town and another huge hotel to the rear. Terrace was lovely and big. Room was spacious and modern. However, the shower door had no seal on the bottom and we had to use towels every time. On arrival both tv's weren't working. The air con was also poor. No great for 5 stars, hence the reason (and backing other reviews, this is more a good 4 star hotel). Rooms were cleaned daily and new towels brought most nights. In my parents room, there was a leak from the ceiling. A staff member came and put a towel on the floor. No follow up call, email or visit from staff. Again, not great. Breakfast was superb. Absolutely everything you can think of. Two massive breakfast rooms. No rush for sun beds. Yes people reserve them but mainly on there way to and from breakfast. No 6am dash. So, UNIQUE. We were left very much on the fence about this. Firstly, all 5 star hotels should have excellent sunbeds. Some of the sunbeds were shocking outside of this area. We had nice pool towels and a bag in our room on arrival. We got a smoothie or fruit each afternoon which was nice. The 6th floor area serving snacks and drinks was carnage on the day we arrived but soon settled down and we used it daily. Nice small sandwiches, crisps, nuts and sweet treats. Good selection of drinks as well. We used the breakfast once but the buffet far better. Pools were vast and all really good. One pool has a gritty 'beach' next to it which means the pool floor was sometimes scratchy. I tried to call reception from my room to request additional pillows but line always engaged. Cant comment on entertainment or evening meals as we went out every night. This is a really good hotel but by no means 5 star. Too many niggly things to make it stand out which is a shame because it has stacks of potential.

  • Stayed in Oct 2026
How Tripadvisor collects reviews

Why book with Thomas Cook

Low deposits

Low deposits

Secure your next holiday from £19pp

Spread the cost

Spread the cost

Book now, pay later in instalments

24/7 on holiday support

24/7 holiday support

Expert help whilst you are on holiday

Price match guarantee

Price match

Know you are getting the best holiday deal

ATOL & ABTA protected

Your holiday is financially protected

24/7 on holiday support

Need help booking?

Call us on <a href="tel:442038795469">+44 (0) 20 3879 5469</a>

Skip past other hotels

Other Hotels in Spain

Bungalows Castillo Beach

Bungalows Castillo Beach

2.7OK(2,000+)

Spain, Caleta De Fuste

Flight & Hotel / 5 nights / Self-Catering

from£140pp
ATOL Protected
SBH Costa Calma Beach Resort
Save up to 30%*

SBH Costa Calma Beach Resort

3.7Good(5,000+)

Spain, Costa Calma

Flight & Hotel / 5 nights / All Inclusive

from£335pp
ATOL Protected
HOVIMA Cool Costa Adeje
Save up to 15%*Chosen by us

HOVIMA Cool Costa Adeje

4.6Excellent(2,000+)

Spain, Costa Adeje

Flight & Hotel / 5 nights / All Inclusive

from£545pp
ATOL Protected
FBC Fortuny Resort - Adults Only
Save up to 10%*

FBC Fortuny Resort - Adults Only

4.5Excellent(1,000+)

Spain, Maspalomas

Flight & Hotel / 5 nights / Room Only

from£260pp
ATOL Protected
Ikos Andalusia - All Inclusive
Chosen by us

Ikos Andalusia - All Inclusive

4.8Exceptional(2,000+)

Spain, Estepona

Flight & Hotel / 5 nights / All Inclusive

from£1,195pp
ATOL Protected
Hotel Cordial Mogán Playa
Save up to 10%*

Hotel Cordial Mogán Playa

4.7Excellent(10,000+)

Spain, Puerto de Mogan

Flight & Hotel / 5 nights / Bed & Breakfast

from£405pp
Plus local fees of £1 pp. Total holiday £406 pp.
ATOL Protected
Alua Village Fuerteventura - All Inclusive - Hyatt Inclusive Collection
Save up to 20%*

Alua Village Fuerteventura - All Inclusive - Hyatt Inclusive Collection

4.1Very good(5,000+)

Spain, Esquinzo

Flight & Hotel / 5 nights / All Inclusive

from£290pp
ATOL Protected
AluaSoul Mallorca Resort - Adults Only - Hyatt Inclusive Collection

AluaSoul Mallorca Resort - Adults Only - Hyatt Inclusive Collection

4.5Excellent(2,000+)

Spain, Cala d´Or

Flight & Hotel / 5 nights / Bed & Breakfast

from£290pp
Plus local fees of £14 pp. Total holiday £304 pp.
ATOL Protected
HOVIMA La Pinta Beachfront Family Hotel
Save up to 15%*

HOVIMA La Pinta Beachfront Family Hotel

4.5Excellent(5,000+)

Spain, Costa Adeje

Flight & Hotel / 5 nights / Half Board

from£530pp
ATOL Protected
Hotel LIVVO Jandía Golf - All Inclusive
Save up to 30%*

Hotel LIVVO Jandía Golf - All Inclusive

4.0Good(1,000+)

Spain, Esquinzo

Flight & Hotel / 5 nights / All Inclusive

from£245pp
ATOL Protected
1 of 0

Other hotels in Meloneras