Recently stayed here for a 3-night break in Seville with friends.
On first impressions, the hotel looked amazing. The photos shown at the time of booking suggested modern, well-presented rooms, and the main foyer and external grounds certainly live up to expectations. The communal areas are attractive, well maintained, and provide a pleasant environment to relax in.
We were allocated a room in Block 3 on the second floor. The room was split over two levels, with a bathroom and seating area on the lower floor and stairs leading to a mezzanine level containing the bed and a second WC. The air conditioning worked well, which was welcome given the temperatures in Seville.
Unfortunately, the room itself was disappointing and in need of significant refurbishment. The fixtures and fittings were extremely dated, with paint peeling from the walls, scratched furniture, and skirting boards literally coming away from the walls. The bathroom was particularly poor, with cracked sealant around the bath, basin and toilet.
Cleanliness was also a bit of an issue. There was noticeable dirt and dust, particularly around the windows and in the bathroom.
The sleeping arrangement was slightly frustrating as we had expected a double bed, but instead found two single beds on wheels pushed together. This made them prone to moving apart and was inconvenient when trying to sit up and read or relax in bed.
The location is reasonable, although you'll need to take a taxi into the city centre. The journey takes around 10 minutes and cost approximately €13 each way during our stay. There is also a large casino along with several restaurants, bars and a supermarket within walking distance.
Breakfast was included in our package and was one of the better aspects of the stay, with a good variety of options available each morning.
The bar area was underwhelming, largely because there were very few drinks visibly displayed, which made it feel not like a bar area at all and it made it feel a bit lacking in atmosphere.
On a positive note, the staff were friendly and helpful throughout our stay.
Overall: The hotel has impressive communal areas and good facilities, but the condition and cleanliness of some of the rooms do not match the expectations set by the marketing photographs. With refurbishment and improved housekeeping, it could be a much better experience.
