Hotel Facilities
General
- Number of bars/lounges: 1
- Number of restaurants: 2
- Smoke-free property
Internet
- Free WiFi
Transport & Parking
- Ski passes available
Activities
- Billiards or pool table
- Fitness facilities
Food & Drink
- Free breakfast
- Snack bar/deli
- Coffee/tea in common areas
Pools and wellness
- Spa treatment room(s)
- Outdoor seasonal pool
- Spa services on site
- Full-service spa
Front-desk/reception area services
- Luggage storage
- 24-hour front desk
Cleaning services
- Ski storage
- Laundry facilities
- Valet parking (surcharge)
Business facilities
- Business centre
Location
Monachil, Andalusia, Spain
Address: Calle Maribel 8, Monachil, Spain
Reviews
“No recomendable”
Que pena un hotel tan bonito a cargo de gente tan inexperimentada. Después de haber comido (y éramos los únicos ahí más además de una mesa de dos), y ni mencionar que la parrillada llegó fría…. Tuve una de las peores experiencias de la mano de un camarero y la manager, Ruth. Una lástima la manera en que se manejó todo, bajo mi experiencia, que he viajado bastante, me ha dejado con suficiente mal gusto al Punto de decir que la balanza es negativa. Yo no volvería ni le recomendaría a nadie este hotel. De nuevo, una lástima ya que el hotel es muy bueno pero jamás he tenido una experiencia similar. “What a shame, such a beautiful hotel run by such inexperienced people. After having lunch (and we were the only ones there aside from a table of two), and not to mention that the barbecue arrived cold… I had one of the worst experiences with a waiter and the manager, Ruth. It’s a pity the way everything was handled. From my experience, as I have traveled quite a bit, this has left me with a bad taste to the point of saying the balance is negative. I wouldn’t return, nor would I recommend this hotel to anyone. Again, a shame, because the hotel is very good, but I have never had a similar experience before.”
- Stayed in Feb 2026
“Really good service”
Excellent service and the staff were so nice! Really fancy restaurant with great food. We loved it there and would recommend!
- Stayed in Jan 2026
“Very Bad service & damage to our veicule”
Very disappointing five-star experience, especially regarding vehicle damage The most serious issue of our stay at El Lodge was that our car was damaged while in the hotel’s care. Upon arrival, we handed over our car and keys to the hotel. At check-out, we were asked, “Have you seen what has happened to your car?” and were then shown that the side mirror had been broken off by one of the hotel’s suppliers. We were never informed when it happened, received no apology, and no solution was offered. I was told it would be referred to insurance only after I asked. More than a week has passed, and despite multiple follow-ups, the hotel has not contacted me once to apologize or confirm whether insurance has been activated. I have requested to speak to a manager or supervisor four times, and no one has contacted me. Unfortunately, the rest of our New Year’s stay (we occupied five rooms) was also far below five-star standards. Every day between 16:00–18:00 there was no hot water in our rooms. Each time I called reception, I was told it would be checked, but no one ever called back or came to the room. On one occasion, after the children came out of the outdoor pool freezing, I had to fill the bathtub using a kettle due to the lack of hot water and response. The kids’ club was poorly equipped, and on the second-to-last day a pipe burst, flooding the area with foul-smelling water. We received no information about reopening or safety measures. Dining was consistently problematic: at El Lodge and Maribel, not once did a complete order arrive—there were always missing sides or even a full meal. One waitress at El Lodge (long dark hair) was repeatedly rude and hostile, including during the very expensive New Year’s Eve dinner, and appeared irritated by our baby strollers despite us clearly stating in advance we had two babies and a toddler. We were also misinformed about indoor pool access. Before arrival, we received written confirmation that children were welcome; on arrival, we were told access must be booked and was limited to 9:00–10:00, which was never communicated in advance. Room-service coffee orders never arrived, and others in our group experienced similar issues. Overall, this was a deeply disappointing and poorly managed stay, especially given the price and New Year’s timing. The lack of professionalism, communication, and accountability—particularly regarding damage to our vehicle—is unacceptable. I am still waiting to be contacted by management to see if anything has been done about the insurance on my vehicle and after asking every single day this week, via phone, email, facebook, I have still not been contacted.
- Stayed in Jan 2026
“Everything was just WOWWWWWWWW 🤩”
✨❄️ El Lodge & Maribel Sierra Nevada — an exceptional experience ❄️✨ I’ve just returned from El Lodge & Maribel Sierra Nevada, and the experience was outstanding. The season opening was beautifully executed elegant, vibrant, and truly a masterpiece. From the warm and stylish atmosphere of both hotels to the professionalism and positive energy of the team, every detail was carefully thought through. The level of service made the stay feel truly special and memorable. A heartfelt thank you to Lenia 🌟 Your kindness, attention, and passion for what you do made a real difference 🤍 I’m already looking forward to coming back. These are not just hotels …they are an experience ✨
- Stayed in Dec 2025
“Fantastic location ski in-out”
This is a really cool quaint Hotel Ski & Ski out. We had a fantastic four days of skiing food and relaxation!! I highly recommend this hotel service was incredible the rooms are beautiful we even had a jacuzzi in our room. We will definitely be back again!! We were surprised at how wonderful the snow was♥️
- Stayed in Mar 2025
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