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Mediterraneo Bay Hotel & Resort
The hotel MEDITERRANEO BAY HOTEL & RESORT is located next to a public sandy beach. The city centre is around 4 km away. The nearest shops you can reach within around 2 km, a supermarket is around 300 m away. The beach is patrolled by a lifeguard. Here, there are sun loungers, cushions, sun umbrellas and beach towels available. At the beach there is a bar serving refreshing drinks. There is a promenade where you can take leisurely walks. The air-conditioned, GPS-verified hotel has a 24h reception (check-in is possible around the clock), a lobby bar, Wi-Fi, an internet corner, 2 lifts, a kiosk, a boutique, a jacuzzi, a first aid kit, parking spaces (limited) as well as a TV lounge with satellite TV. In the outdoor area of the property you will find a garden as well as a seasonally heated pool (open all year), where sun loungers and pool towels are available for free. There is also an integrated children's pool with a water slide (type twister/open slide/tunnel slide) as well as a children`s slide. Furthermore, outside you can find a sun terrace. Inside the hotel you can use a heated indoor pool. You can store your valuables in the safe, and your luggage in the hotel`s storage room. In addition, the hotel MEDITERRANEO BAY HOTEL & RESORT is video-monitored 24h a day. For your entertainment, the hotel offers a disco. For very young guests, kid`s chairs, highchairs and cots can be provided. There is also a laundry and ironing service. For your comfort, in addition to the concierge service the hotel page will ensure you are looked after. If necessary, you can contact the medical centre at any time (for a fee). If you want to explore the holiday region, you can use the car rental service close to the hotel. At the hotel reception, tickets are offered for excursions in the area. For guests on their honeymoon, the hotel has special offers such as special honeymoon packages. American Express and Euro/Master Card are accepted as means of payment. Due to its barrier-free facilities , such as barrier-free entrances, wheelchair accessible rooms and wheelchair-accessible bathrooms, the hotel is also suitable for wheelchair users.
Catering As catering services the hotel offers all-inclusive, half board, full board and breakfast only. Breakfast is offered from the buffet. Lunch and dinner are also served à la carte or from the buffet. For the meals, there are a buffet restaurant with terrace (Mediterranean, gluten-free and vegetarian dishes) and several bars, the cafeteria as well as the pool bar.
Distances Nearest town: approx. 26 km Airport: approx. 30 km Aqua park: approx. 2 km Bus stop: approx. 200 m Cinema: approx. 2 km Taxi rank: right outside the door Port: approx. 1 km Distance to the sea: approx. 0 m Theatre: approx. 2 km Train station: approx. 26 km Nearest doctor: approx. 1 km Nearest dentist: approx. 500 m Pharmacy: approx. 500 m Hospital: approx. 26 km Golf course: approx. 1 km Nearest bank: approx. 3 km Tourist information: approx. 1 km Nearest highway: approx. 500 m Tennis court: approx. 1 km
Sports & Leisure A sauna awaits you in the hotel`s own spa area. Infants can be looked after in the hotel`s own baby club. For older children the care takes place in the children`s club. The mini disco also offers age-appropriate entertainment for young hotel guests. Furthermore there is a youth club. In terms of adult entertainment, evening shows and live music are presented.
Additional information The accommodation has a total of 364 rooms. Check-in is possible from 14 hrs, check-out until 12 hrs.

Hotel Facilities

General

  • WiFi available in all areas
  • Pool towels

Transport & Parking

  • Car hire
  • Body soap
  • Accessible parking
  • Airport shuttle
  • Terrace
  • Flat-screen TV
  • Body soap
  • Socket near the bed

Activities

  • Tennis court
  • Golf course (within 3 km)
  • Ski-to-door access
  • Telephone
  • Hairdryer
  • Upper floors accessible by elevator

Food & Drink

  • Room service
  • Bath

Pools and wellness

  • Fitness centre
  • Air conditioning

Front-desk/reception area services

  • 24-hour front desk
  • Concierge service
  • TV
  • Towels

Shared spaces

  • Shared kitchen
  • Toilet paper

Entertainment and family services

  • Entertainment staff
  • Board games/puzzles
  • Linen
  • Trash cans

Cleaning services

  • Laundry
  • Dry cleaning
  • Ironing service
  • Refrigerator
  • Desk
  • Satellite channels

Business facilities

  • Meeting/banquet facilities
  • Safety deposit box

Shops

  • Barber/beauty shop
  • Free toiletries

Other facilities

  • Heating
  • Emergency cord in bathroom
  • Tile/marble floor
  • Accessible by lift

Location

Roquetas de Mar, Andalusia, Spain

Address: Pez Espada, s/n, Roquetas de Mar, Spain

Reviews

4.1/ 5Very goodAverage review rating
Browse reviews by provider:
5 reviewsSorted by: Newest
Nina ANov 2026
4.0/ 5

“Lovely hotel, shame about the staff”

Good points - Lovely hotel, very clean, great pools. Kids had a ball. Food options very samey but that’s expected at AI, we always found something to have. Had one meal in the Japanese restaurant (only option as others were closed) food lovely when you got it but Service terrible!! The staff could only be described as surly. We didn’t see the Spanish/English divide. My husband has a Spanish name and is fluent in Spanish and he was still treated with the same miserable attitude. The only nice person was the lady in the bar, she is literally the only person that smiled the whole week, oh the cleaner was great too. Very disappointing when it’s not exactly cheap. I know it’s end of season and it’s probably been a long one, but not our fault. Overall we had a great holiday, hotel is lovely and I would give it 4 stars for that. The staff, and the entertainment would be 1 star if that. I wouldn’t go back.

  • Stayed in Oct 2026
Tamara VNov 2026
2.0/ 5

“Disappointed”

We have just returned from a week-long all-inclusive stay at this hotel, and unfortunately, we would not recommend it. As our first visit to Spain, the experience was disappointing, particularly due to the noticeable difference in how English and Spanish guests were treated. Spanish guests seemed to receive much warmer welcomes, especially at the pool bar, while English-speaking guests were often made to feel unwelcome. Most staff were pleasant, but Angelo at the pool bar was a particular disappointment. He made rude comments about non-Spanish speakers, apparently unaware that I understood everything as I have studied Spanish. We raised a complaint through EasyJet, which was passed on to hotel management. Although management initially seemed understanding, nothing changed. On another occasion, Angelo cleaned every table around us while deliberately ignoring ours. This level of behaviour is simply unprofessional. As paying guests, we expect basic courtesy and respect. The hotel itself is large, clean and attractive, with spacious rooms equipped with a fridge and TV, although there was no kettle. Unfortunately, the walls are extremely thin, meaning you can hear neighbouring guests very clearly, making sleep difficult. Towels and bedding were also not changed daily. Food was basic, average and repetitive, while entertainment was virtually non-existent despite being advertised. A Halloween event was organised, but everything was exclusively in Spanish, leaving English-speaking guests feeling excluded. For a hotel that welcomes international visitors, you would expect staff, particularly at the bars and entertainment, to speak at least basic English so all guests can feel included. Overall, the poor customer service, lack of entertainment and feeling of being unwelcome overshadowed the hotel's positive features. If you are happy to feel ignored and treated like a burden, this hotel may be for you. Otherwise, I would recommend spending your money elsewhere. We certainly won't be returning.

  • Stayed in Oct 2026
Adrian MOct 2026
5.0/ 5

“Review”

Brilliant hotel, great staff. The pools were great for the children as well as adults. Reception had been upgraded also so investment is going in which is good news for the future. Food quality also hit the spot, great options for breakfast as well. Very good experience and would definitely come back

  • Stayed in Oct 2026
twgmbOct 2026
5.0/ 5

“Great stay for our anniversary”

Great place great room great food

  • Stayed in Oct 2026
Charllote SOct 2026
2.0/ 5

“Not a toddler friendly hotel !”

The biggest issue was the lack of toddler-friendly facilities and activities. The hotel is very extravagant, with lots of glass and things that felt like potential hazards for a curious 2-year-old. I spent most of the holiday constantly saying “no, no, no” rather than being able to relax and let my little one explore safely. There is a small park and a large swimming pool, but in October the pool was quite cold, leaving very little else to entertain younger children. The kids’ club was another major frustration. Children under 5 cannot be left unattended, but parents are not allowed inside due to safeguarding rules, which makes it practically inaccessible for toddlers. When I raised this, I was told that all the information was clearly stated on the website. However, having since reviewed the website, I don’t feel this is made clear enough. The hotel promotes itself as family-friendly and advertises family activities, which gives the impression that there will be suitable facilities and entertainment for children of different ages. The wording around the kids’ club also seems to suggest that children aged 5 and over can attend independently, rather than making it obvious that younger children cannot access it with a parent either. This is a significant distinction that should be made much clearer before families book. I raised my concerns with Christina, who kindly spoke to the staff and managed to arrange an hour a day when we could use the kids’ club. This made a real difference, as it gave us a contained space to play, and I appreciated her efforts to help. However, there were barely any toys suitable for toddlers, so even this space had limited value. I genuinely think the hotel would benefit from creating a small indoor area where younger children can have some time out of the sun and enjoy quieter activities. It doesn’t need to be anything extravagant; even a simple colouring or reading corner with a few books, toys and activities would make a huge difference. There are already chairs outside the kids’ club that could potentially be used to create a small, welcoming space for parents to sit with their little ones. Not every activity needs to be organised or supervised entertainment; sometimes families with toddlers simply need somewhere safe and comfortable to spend time together. We were also told that the poolside activities were suitable for all ages, but activities such as archery, bingo and darts are hardly realistic options for a 2-year-old. I suggested introducing something simple, such as parachute games for toddlers or music sessions where little ones could dance, but was told the activities for the week had already been organised and nothing could be added. The mini disco was another disappointment, lasting just 15 minutes after our little one had waited all day for it. For a hotel that prides itself on being a family favourite, I expected much more consideration for families with children under 5. Being family-friendly should mean catering for a range of ages, not just older children who can participate independently in the activities on offer.

  • Stayed in Oct 2026
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