Hotel Facilities
General
- Pets allowed
- Shower
Transport & Parking
- Car hire
- Terrace
- Flat-screen TV
- Terrace
Activities
- Tennis court
- Golf course (within 3 km)
- Canoeing
- Bowling
- Ski school
- Telephone
- Hairdryer
- Bath or shower
- Sofa
- Bidet
Food & Drink
- Restaurant
- Room service
- Minibar
- Bath
Pools and wellness
- Fitness centre
- Air conditioning
Front-desk/reception area services
- 24-hour front desk
- Concierge service
- ATM/cash machine on site
- TV
- Towels
Shared spaces
- Shared kitchen
- Toilet paper
Entertainment and family services
- Entertainment staff
- Cots
- Linen
- Cots
Cleaning services
- Dry cleaning
- Ironing service
- Desk
Business facilities
- Meeting/banquet facilities
- Safety deposit box
Shops
- Barber/beauty shop
- Free toiletries
Other facilities
- Designated smoking area
Location
El Ejido, Andalusia, Spain
Address: Avenida Arquitecto Julián Laguna, s/n, El Ejido, Spain
Reviews
“Not the best”
Hotel was ok! It was a struggle to order a drink as non of the staff spoke word of English. 1 out of 4 bars were closed. The spa and salon wasn't open. Nothing around the vicinity to do. On our 4th day the bathroom ceiling blew out. Causing medical flare ups. Our daughter could have been in the shower when it happened! The staff there rushed towards the Spanish locals. The people from abroad didn't get a look in! Not something I expected
- Stayed in Aug 2026
“Don’t waste your time on this place.”
Not the best hotel if you’re British. Seems as if they don’t like us being there. I understand we are in Spain, and luckily I know simple Spanish and can understand when spoken to, however my kids are 8 and 11 and do not know how to speak Spanish! When we go on holiday we go to make friends and join in with the entertainment and activities. We could not do this on this holiday as everything was in Spanish and the people who worked there did not know how to speak English to the kids. Which meant the could not join in with anything. All the menus and signage around the hotel were also only in Spanish. We were maybe 1 of 4 English families at the resort so for jet2 to have this open to us is crazy. The pool was clean but did need updating, broken tiles in places and my daughter cut her foot open on one- and on that subject we asked for a plaster even in Spanish and they basically said no and that there’s a hospital 20 mins away. We only wanted a plaster. They should have a first aid kit around the pool anyway! The food was diabolical- flies all over it, the selection was the same every day - two themed night but again very basic and the same things. There’s one bar but with two places to order from, so the whole of the report were lining up for ages to get a drink. The day snacks were also not pleasant and just left out In a food tray all day, basically burgers and cheese and ham sandwiches. They shut the slide from 1:30-5pm so the kids can’t enjoy it during these hours either. It’s states in on the beach, but it’s actually across the road and you need your key card to get in and out the hotel, so not really “on the beach” as described. Overall we made it for what it was, but my kids were bored not being able to do any of the kids entertainment. Which is a shame. We won’t be returning. And I would not go if you don’t speak Spanish.
- Stayed in Aug 2026
“No Frills”
As a British family- if you're sociable and looking to stay mostly on site/join in and use the facilities, I wouldn't recommend this site. The resort is heavily Spanish, which isn't a problem per se. But, no one speaks English and as a result, children cannot happily join in with the games/entertainment. In fact, a number of times our 6 year old daughter was actively ignored by staff once stating she was English. No one tried to include her even once and as a result she didn't stand a chance of a diploma/certificate at any point and that really hurts a child! As adults we could use google translate to order drinks/make requests on a small/low level basis but for the actual entertainment etc it wasn't possible. The shows mon-weds were juvenile games all in Spanish and boring. The bars were stated as being open until 01:00 but were closed at 11.30. The staff had significant varying friendliness There were positives- the room was cleaned well every day. The shower was quite powerful but literally soaked the whole bathroom. Food wasn't too bad but was very hard for a vegetarian at times. Pools were quite good but not the cleanest. Nothing much to do locally without a big journey Generally speaking this is a budget hotel for Spanish locals. We didn't have a bad time but definitely wouldn't return
- Stayed in Jul 2026
“"Misleading all-inclusive and poor management”
The only positive aspects were the location and the friendliness of the staff. However, the overall experience fell well below expectations. There was only one restaurant and one bar open, both extremely crowded. We were informed that the towel service would only begin on June 10th, yet the pool employee was distributing towels to people he knew, which showed a lack of consistency and fairness in the service. In addition, children’s holiday camps, conferences, and weddings were taking place simultaneously within the hotel, creating a noisy atmosphere far from what would be expected for a relaxing stay. The rooms were small and the air conditioning was very noisy. Overall, it was an experience not to be repeated.
- Stayed in May 2026
“Poor Service”
Just called in for a drink in the golf bar..had to walk in and order the drinks..once the drinks where finished. Staff never asked if you wanted another drink or anything thing else. Not very good for a supposed 5 star hotel...
- Stayed in Nov 2025
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