Hotel Facilities
General
- Number of bars/lounges: 1
- Number of restaurants: 1
- Smoke-free property
Internet
- Free WiFi
Activities
- Billiards or pool table
- Hiking/biking trails nearby
- Fitness facilities
Food & Drink
- Breakfast available (surcharge)
- Number of coffee shops/cafes: 1
- Coffee/tea in common areas
Pools and wellness
- Sauna
- Steam room
Front-desk/reception area services
- Tours/ticket assistance
- Luggage storage
- 24-hour front desk
- Safe-deposit box at front desk
- Concierge services
Shared spaces
- Library
- Terrace
- Computer station
Cleaning services
- Dry cleaning/laundry service
- Laundry facilities
- Self parking (surcharge)
Business facilities
- Meeting rooms
- Business centre
- Conference space
Shops
- Shopping on site
Other facilities
- Multilingual staff
- Lift
Location
Amsterdam, North Netherlands, Netherlands
Address: De Passage 90, Amsterdam, Netherlands
Reviews
“Lovely hotel in lovely location”
We were coming to Amsterdam for a concert to AFAS arena. Jaz hotel is really close to the event places in Amsterdam, that’s why we have chosen it. An we didn’t regret it :) the hotel is cool, clean and the staff is also really friendly :) It’s close to the metro station, so you can easily get to the city to visit many of wonderful places in Amsterdam. Self check in and check out works really well and simple. If you can’t do something yourself the staff are there to help you. Our room was clean, big and comfy :) the breakfast was also perfect. Overall we loved this hotel so much, and I hope we will visit you again guys :) Thank you for our best holiday in Amsterdam 😉🍸
- Stayed in Nov 2026
“Very disappointing”
Unfortunately, we had a very disappointing experience at this hotel. The staff appeared undertrained and, at times, rather demotivated. Check-in was entirely self-service, but the system was not functioning properly and had very limited capabilities when it came to handling special requests. We were also given incorrect information about the breakfast price for our children. On top of that, we had to return to reception and queue up three separate times because our room key was not working. On one of those occasions, we were eventually moved to another room because the door handle itself was defective. Free Wifi is only available if you sign up to their loyalty program with a massive advertising machine behind it. The problems continued in the new room: the shower temperature constantly fluctuated between hot and cold, roughly every five seconds, making it very difficult to shower comfortably. What was perhaps most disappointing was the lack of any meaningful response from the hotel. Given the number of issues we experienced, we would at least have expected a complimentary breakfast, some form of compensation, or even a simple note of apology. Unfortunately, none of that was offered. Overall, this was far below the standard we would expect from a hotel, and the combination of technical problems, incorrect information, and lack of customer service made our stay a very disappointing one.
- Stayed in Sept 2026
“Smoother than a Cruijff turn ...”
I confess, when our club (Burnley) arranged a pre-season game at Ajax, the very last place I expected to stay was in the Zuidoost area. In the UK, hotels within sight of football stadia are invariably both lacklustre and over-priced ... which is not a winning combination. However, as I began trawling through hotel options in Amsterdam, Jaz began to appeal. The price-point was lower than I'd imagined for the range of facilities on offer, the rooms looked lovely, as was the 'feel', judged by the photographs on its site, and previous guests hailed its myriad merits. Eventually, I was convinced, as were two others in our group, and I plumped for a Bassline room, with breakfast, for two nights. I could not have been more pleased with every aspect of my stay; from the swift check-in at the vast lobby area and the courteous, though not intrusive, staff, to the peace, quiet and comfort of my ninth floor room and the quality of my breakfast. I even managed to gaze into my bright orange bathroom sink without feeling too dizzy. However, an unexpected bonus which I hadn't considered before booking was that Zuidoost was just two stops from the airport, and Jaz was an easy stroll from the station. Hindsight makes fools of us all of course, so I stifled my chuckles when friends who stayed in hotels around Amsterdam-Centrum moaned repeatedly on the Saturday and Sunday as their choices were not to their liking. We hadn't played Ajax for 32 seasons, and might not well do so again in my lifetime, but when next I come to Amsterdam, my signature will definitely be on the guest register at the Jaz. And next time, I'll know how to work the shower without resorting to Google.
- Stayed in Jul 2026
“Excellent Stay”
The hotel is location in an excellent location if you are in Amsterdam to visit the Ziggo Dome or the johan Cryff arena. It is literally next door to both venues. Comfortable room with easy check in. Nice bar and breakfast area too. Will definitely stay again.
- Stayed in Jun 2026
“Best hotel”
Amazing stay at Jaz in the City. Staff were great and friendly. I asked for balloons and banners to be set up in the room a few months prior for my boyfriend’s birthday and it looked amazing! Already want to return here. Room was clean and was so quiet at night despite there being a concert in the Ajax stadium. 100% recommend this hotel.
- Stayed in Jul 2026
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