Hotel Facilities
General
- Number of bars/lounges: 1
- Number of swi: 1
- Number of restaurants: 4
Internet
- Free WiFi
Food & Drink
- Breakfast available (surcharge)
- Number of coffee shops/cafes: 1
- Snack bar/deli
Pools and wellness
- Beach umbrellas
- Pool umbrellas
- Number of outdoor pools: 1
- Private beach nearby
- Beach sun loungers
- Pool sun loungers
Front-desk/reception area services
- Luggage storage
- 24-hour front desk
- Safe-deposit box at front desk
Shared spaces
- Garden
- Terrace
- Computer station
Cleaning services
- Dry cleaning/laundry service
- Laundry facilities
- Free self parking
Business facilities
- Meeting rooms
- Conference space
Shops
- Gift shops or newsstand
- Shopping on site
- Hair salon
Other facilities
- Designated smoking areas
- On private beach
- Multilingual staff
- Lift
Location
Essaouira, Marrakech-Tensift-Al Haouz, Morocco
Address: Boulevard Mohamed V, Essaouira, Morocco
Reviews
“Definitely NOT a Luxury Resort”
Great location, kind staff but definitely not a 5 star hotel as they advertise. After touring Morocco for 2 weeks we choose this location to be our last for sun, beach , Spa and Hammam. Upon arrival we find out Spa and Hammam are under construction. The gift shop had some great items but it was locked. We assumed it was just closed for the day. After falling in love with a handbag on display we asked when it would be open to purchase- we were told it’s permanently closed. The breakfast is mediocre. Lots of staff standing around talking. They do not bus the tables. We wanted tea and it took over 20 minutes for them to bring tea out. Then they ran out of tea glasses. The thermostat in the room only has a fan and not Auto setting and it was pretty hot and humid. We never complained because it did not seem worth it. . We had a deluxe corner suite which had a beautiful view. We were just disappointed and would not recommend.
- Stayed in Oct 2026
“Small Things Missing”
Location was walking distance to the Medina and other restaurants. Room was clean and bed very comfortable. Staff was great and very helpful. Small things missing is the only reason why I’m not giving 5 stars. Breakfast was just ok with minimal choices; rooms had minimal storage for clothes; and there was no where to hang your town when showering. Overall a very nice stay.
- Stayed in Oct 2026
“Disappointed”
I am utterly shocked for how this hotel earned officially 5 stars in a beautiful country like Morocco, known for its high standard of hospitality. The ranking of 5 stars of this hotel proves some kind of corruption to get this number of stars without merit. It is surely that someone handling the answers for customers’ complaints would again answer this comment diplomatically. How much veneer you would use to hide truth. Instead of going around serious complaints of your customers who trusted you, you should try to invest in bridging the gap of reaching the exigencies of 5 stars real standard. Now, let me explain to you what is lacking in the room beside its superficially attractive fake design items to fool residents; the hairdryer is inexistant, the AC was not working and a gentleman came to fix it with safe box, no tissues were in the room, the two doors of extension for family in case are joined are fragile and lack safety measures, and so forth. I cannot keep describing discrepancies of this hotel that fooled me and my spouse with its sexy photos in the internet. I do believe that in Morocco there splendid hotels with global best rankings because of their professionalism and a sense of entitlement vis-à-vis their international clients, but this one no doubt there is a question mark on who owns it and it gets 5 stars. Please act to resolve these issues before it gets discovered for its ill performance. Thank you for your understanding and don’t forget customers pay their money earned with hard work.
- Stayed in Aug 2026
“Nice and friendly staff”
Spacious rooms and good beds. Nice common areas. Dinners and breakfast ok however did run out of food all the time. They refilled if you asked for it. Pretty good location, close to the beach and 20 min from to the city walls. AC did only work for heating. Bathtub was not cleaned between guests or during your stay. No refill of water or teabags during your stay. Not a 4-star hotel.
- Stayed in Mar 2026
“Good & bad”
Large, beachfront hotel near camel/horse rentals. Stayed two nights; saw two cockroaches. Large room with two single beds (not ideal), scratchy sheets, TV w/ good reception (remote needed new batteries), safe, mini fridge, complimentary bottled water, kettle/tea/instant coffee, large bathroom w/ robes, toothbrush/paste, razor, shampoo/conditioner/gel/lotion in-shower dispensers (2 of which were empty) tub shower guard with 1 inch of space underneath soaks the floor in a matter of seconds, terrible climate control, breakfast with omelette station outside (by pool), limited tea selection, nice staff.
- Stayed in Feb 2026
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