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Shangri-La Kuala Lumpur

Shangri-La Kuala Lumpur – A Lush Tropical Sanctuary in the Heart of the City


🌳 Award-winning gardens | 🏊 Outdoor pool with city views | 🥟 Renowned Cantonese dining | 👨‍👩‍👧‍👦 Excellent family facilities | 🚶 Short walk to KLCC

Overview

This prestigious 5-star hotel offers you a serene escape from the buzzing streets of Malaysia's capital, having maintained its reputation for elegance through regular updates to its sophisticated interiors. You will be staying just a short stroll from the iconic Petronas Twin Towers, surrounded by over an acre of lush tropical greenery. The unique highlight here is the hotel's Maze Garden, a beautifully manicured labyrinth that provides a peaceful sensory retreat rarely found in such a central urban location.

Rooms

Your stay will be in a spacious, air-conditioned room designed with modern comfort in mind. Each room features floor-to-ceiling windows that provide plenty of natural light and impressive views of the city skyline or the hotel's tranquil gardens.
  • Complimentary high-speed Wi-Fi
  • Flat-screen TV with international channels
  • Coffee and tea making facilities
  • Executive writing desk
  • Premium toiletries and plush bathrobes
  • Personal safe and minibar
  • Marble bathroom with a separate bathtub and shower


Dining

You can choose from a range of meal plans, including Bed and Breakfast, which features an extensive spread at the famous Lemon Garden restaurant. For a sensory dining experience, head to Shang Palace for authentic Cantonese cuisine served in a setting of imperial grandeur, or enjoy Arthur’s Grill for a more relaxed, social atmosphere. If you fancy a light bite with a view, the Lobby Lounge offers afternoon tea overlooking the water gardens. Meal times are indicative and may be subject to change depending on the season.

Pools and Spa

The outdoor swimming pool is a highlight, surrounded by tropical plants and offering a refreshing escape from the heat while you gaze at the nearby skyscrapers. There is also a dedicated shallow area for children. If you are looking for deeper relaxation, the Health Club provides a well-equipped gym and a serene spa. Please note that use of the Spa centre, including massages, facial treatments, the sauna, and the steam room, is subject to additional charges.

Beach

As this is a city-centre hotel, there is no direct beach access. The nearest coastal area, Port Dickson, is approx. a 90-minute drive away. Most guests find the poolside sun loungers and tropical garden setting provide a perfect alternative for soaking up the Malaysian sun.

Sport and Entertainment

You can maintain your fitness routine at the state-of-the-art gym or join one of the scheduled wellness classes. In the evenings, the atmosphere turns chic and lively at the hotel’s bars, where you can enjoy handcrafted cocktails and live music in the Lobby Lounge or Zipangu’s stylish setting. The central location also means you are within walking distance of the city's premier shopping and nightlife districts.

Family Amenities

Families are warmly welcomed with facilities designed to keep everyone happy. Children will love the weekend activities, which often include arts and crafts or fish feeding in the koi ponds. There is a dedicated kids' pool for safe splashing and a family-friendly menu at the Lemon Garden buffet to satisfy even the pickiest eaters.

Attractive Location

  • Within walking distance (approx. 15 minutes) to the Petronas Twin Towers and KLCC Park
  • Approx. a 5-minute walk to the Bukit Nanas Monorail Station
  • Approx. a 10-minute walk to the KL Tower
  • Approx. 60km (a 45 to 60-minute drive) from Kuala Lumpur International Airport (KUL)
  • Within walking distance to the Pavilion Kuala Lumpur shopping mall

Hotel Facilities
General
  • Number of bars/lounges: 1
  • Number of poolside bars: 1
  • Number of restaurants: 1
Internet
  • Free WiFi
Transport & Parking
  • Train station pickup (surcharge)
  • Free shopping centre shuttle
Activities
  • Fitness facilities
Food & Drink
  • Breakfast available (surcharge)
  • Number of coffee shops/cafes: 1
  • Coffee/tea in common areas
  • Television in common areas
Pools and wellness
  • Number of hot tubs: 1
  • Number of outdoor pools: 1
  • Health club
  • Full-service spa
  • Sauna
  • Children's pool
  • Steam room
  • Pool sun loungers
Front-desk/reception area services
  • Tours/ticket assistance
  • Express check-in
  • Luggage storage
  • Express check-out
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Concierge services
Shared spaces
  • Garden
  • Terrace
  • Computer station
Entertainment and family services
  • Supervised childcare/activities (surcharge)
Cleaning services
  • Dry cleaning/laundry service
  • Limo or town car service available
  • Laundry facilities
  • Porter/bellhop
  • Free self parking
Business facilities
  • Number of meeting rooms: 15
  • Conference space size (metres): 7857
  • Conference centre
  • Conference space
Shops
  • Gift shops or newsstand
  • Shopping on site
  • Hair salon
Other facilities
  • Designated smoking areas
  • Multilingual staff
  • Lift
  • Wedding services
Location

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Address: 11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia

Reviews

Tripadvisor Traveler Rating

4.7
Excellent

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