ATOL Protected
All of our holidays that include flights are protected by the ATOL scheme from the moment you book. So if one of our suppliers fails, you’ll get your money back. If you’re left stranded abroad, a flight home will be arranged at no extra cost. Our ATOL number is 11806
ABTA Protected
As proud ABTA members we deliver the highest standards when it comes to our holidays. So if you book with us you’re guaranteed the best service. Our ABTA number is P8283, Y6720.
Secure trust account
Unlike many other travel companies we operate on a trust account model. Once we’ve paid the airline for your flights, the rest of your money is held in a trust account. We do not have access to this directly and can only withdraw funds when you are back home from holiday

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Hard Rock Hotel & Casino Punta Cana

Dominican Republic Punta Cana Playa de Arena Gorda

36897 reviews

Hard Rock Casino and Hotel Punta Cana is on the easternmost coast of the Dominican Republic in the Caribbean, popular for its stretches of sand and tropical jungle scenery. This lively beachside resort is home to nine restaurants, 14 bars and 13 swimming pools. For those looking to experience true Caribbean island life, the resort backs onto Punta Cana Beach. The hotel is designed around the 'rockstar' theme, inside and out. Feature dÈcor items include Madonna's limousine from the Grammy Awards, B.B. King's guitar and one of Elvis Presley's famous suits, not to mention the proudly displayed shirt of American electric guitar icon Jimi Hendrix. Punta Cana also has its own golf course, designed by champion golfer Jack Nicklaus. If you'd like something more chilled out, the hotel has a variety of bars and restaurants, including multiple swim-up pool bars and a 24-hour snack bar. You may wish to unwind at the resort's spa, perhaps booking yourself in for a treatment, or keep up your fitness regime at the gym. The resort has its own nightlife scene for those who like to celebrate well into the evening.

Hard Rock Hotel & Casino Punta Cana sits at the eastern edge of the Dominican Republic, where the Caribbean meets the Atlantic. The resort is within walking distance of the palm-lined sandy beach. With a variety of leisure options in the resort grounds, you may not feel the need to leave. However, if you fancy stretching your legs, downtown Punta Cana is a 17km drive. Just south of the town are Indigenous Eyes and Hoyo Azul nature parks, where you'll find freshwater lagoons and wild flora and fauna. The hotel is a 25km drive from the airport, and transfers can be arranged through the hotel.

You can eat breakfast, lunch and dinner at the hotel. It has nine restaurants serving up cuisines from around the world, with Brazilian, Mexican and Japanese food available. There are 23 bars and lounges, including an ice cream parlour and swim-up bars.

The resort offers adult and family-dedicated pools. Activities are available for all ages, including aerobics, spinning, Pilates and dance.

In Hard Rock's garden there is a large pool area with a total of 13 pools, which together have an area of approximately 8,000 m=. Three of the pools are family pools with separate children's pools and one pool is an adult pool. At the pool area there are several pool bars, three of which are swim up, which serves drinks and snacks. For children between 70 and 155 cm in length, there is a water park with several slides. On the beach below the hotel, the hotel offers guests free sun loungers and umbrellas.

All rooms have individually controlled air conditioning, Wi-Fi and whirlpool baths to help you relax after a full day or night enjoying the resort.

This hotel is popular! Rated excellent by 36897 people on Tripadvisor

Facilities

Gym
Air-con
Golf
Kids play area
Outdoor pool
Water slides
Wifi

Babysitting
Games Room
Gym
Sauna
Spa
Massage
Hot Tub
Steam bath
24 hr reception
Air-con
Bar
Bike Hire
Bike storage
Café
Car hire
Car park
Casino
Cot
Currency exchange
Golf
High chairs
Kids play area
Laundry
Lift
Located on a main street
Medical service
Mini golf
Night club
Outdoor pool
Pool Table
Restaurant
Safe
Shop(s)
Sun terrace
Table tennis
Terrace
Turndown service
Water slides
Wifi
Aerobics
Aqua fit
Archery
Basketball
Beach volleyball
Poolside snack bar
Salon
Surfing
Tennis
Theatre
Kids Club

Location

Playa de Arena Gorda, Punta Cana, Dominican Republic

Address: 23000, Blvd. Turistico del Este, Km. 28 #74, Macao - Higuey, Dominican Republic

Phone: +18096870000

Important information

Travel aware

It’s important you check government guidelines before travelling

Learn more

Reviews

Tripadvisor rating

4.5

Excellent

36897 reviews

Service

Rooms

Sleep Quality

Location

Cleanliness

Value

A Vacation Paradise - Hard Rock Hotel and Casino

Nov 2022 | Mtch406t

My family and I traveled to Punta Cana Dominican Republic, we stayed at the Hard Rock Hotel and Casino. My Brother-in-Law and his Wife accompanied us on the trip. It was their first time out of the country. We’ve stayed at the Hard Rock before and spoke highly of the Resort and the good time we had there. We were greeted by our Assistance's, Jean Carlos, and Jose upon our arrival. They assisted us with check-in and relayed, they would help us with dining reservations, spa appointments and even excursions if we desired to leave the property. It was truly an awesome welcome. The Resort was truly clean. This was a big concern for us, since we had not traveled since this the beginning of the Pandemic. But our fears were calmed by the fresh smell of antimicrobial cleaners being used by the housekeeping staff and the endless personnel we saw constantly cleaning the areas around the Resort. We truly felt safe and comfortable enough to go without masking our entire stay at the Hard Rock. We requested an Ocean Front room but received an Ocean View. It was nice but didn’t quite deliver on all the boasting we made on our previous stay. Later that day we were in the Lobby, we talked with Jeffree, of Member Services and told him about our situation and how we truly wanted an Ocean Front room for our family’s first-time experience. Jeffree listened to our concerns and understood our situation. He said he’d try to change our room but couldn’t promise. Later that evening, we received a call from Jeffree stating a room was available, and we could move in the next day. This was wonderful news and truly speaks highly of Jeffree and the Resort to accommodate us. We thanked Jeffree and the next day we moved to the Ocean Front room. It was truly breath taking and held true to all we said it would be the view was amazing. It didn’t stop there; we were thoroughly spoiled by the staff at the Sun Pool, the pool man Chrislain helped set up our area with towels and set up umbrellas to shade us from the warm Caribbean sun. Chrislain, did this every day of our stay and welcomed us each day. Truly above and beyond. Our waitress Ingrid never allowed us to want for anything, she was always checking on us, the service was excellent. Ingrid worked with our Bartender Jose; we called them the dynamic duo! Jose made us special drinks we nicknamed the Jose Special, which he created just for us. It was truly wonderful. The Chef Staff, led by Rafael, Santos the team Supervisor and Jordany “the Best Chef” in the world fed us unbelievable Caribbean cuisine we couldn’t get enough of… Truly Paradise in the Caribbean. I want to thank the staff at the Hard Rock Hotel and Casino, Punta Cana for making our stay there, one we'll never forget! We truly had a wonderful time and the new friendships we’ve established will last forever. What can I say about Hard Rock Punta Cana, DR. It’s a MUST STOP destination for anyone seeking the true all-inclusive experience coupled with a welcoming staff and beautiful amenities. This is our “Number 1” go to destination in the Caribbean, maybe it will become yours. Enjoy and have a great time.

Punta Cana Hardrock

Nov 2022 | E8144VZjasonb

Jose was an excellent help to us. Very professional and attentive to making our vacation great. We plan to visit again soon and hope we can see Jose and many others again. Hard Rock Punta Cana is a must visit on your vacation stops. The food is great. The staff is top notch. Wonderful vacation destination.

Worst service, experience, and stay in my life! HARD ROCK I was expecting much better!!!

Nov 2022 | Ismael R

After 4 days - Finally, I can sleep well and relax without getting bitten by 100+ Mosquitos in my house. "I need another vacation after my vacation"!!! If you stay here you pay only for the name (Hard Rock Hotel). The service is bad, the hotel is not updated, and the people that work there (Not everyone) are NOT friendly! Let me start by sharing my check-in experience, we were a big group of people (24+) as we were all attending a wedding. When we first checked in - my family (wife, kid, dog & I) were promised that my dog was going to get special treatment after paying extra fees for that. I never received (a bed for my dog, treats, or anything) as promised. Our room: beds were comfortable, pillows too but Mosquitos were hiring everywhere. By the second day, I understood why this hotel uses dark paint colors in their rooms and it could be for hiding the mosquitos. Without lying, lots of mosquitos in the room, closet, bathroom, shower, and tub. Asked 2 times for the cleaning lady to fumigate but they never did it. I even offer to take my dog 1/2 out of the room for them to fix the issue and they never responded or did it. Food and Service; food was not good at all and the service was one of the worst I have ever experienced. Waiters/waitresses were taking about 10 min to bring a drink and often forgot about the drinks or anything you ask. Be ready to constantly remind them about drinks, and forks! After experiencing the bad service and food for a few days, I decided to ask some waiters about what was going on with the hotel it looks like management doesn't last long working there and there are always people coming and going a reason why they most employees don't have guidance or training at all. Kids Zone: Decided to bring my friend's kids and nephews to the water park. After enjoying the water and games, we decided to go to a food truck right outside the water park and ask for some burgers. Unfortunately, the food truck run out of gas and they were not serving food at that moment. They said to wait for 1 hour until new tanks arrived. We decided to go back to the water and wait. After 1 hour and 15 min, we went back and this time they said were closed until the next day. With the kids super hungry, and crying I had to wait for a trolley to take us to the main lobby (20 min). Hotel transportation: It's the WORST! I expended more time waiting for a trolley than enjoying the beach or other parts of the hotel. The hotel is so big that trolleys are needed to move from one place to another. The worst part is that they are not as frequent and sometimes you can be waiting (5-10) until a trolley comes by and that is if its enough space to fit.