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Hard Rock Hotel & Casino Punta Cana
34581 reviews
Hard Rock Casino and Hotel Punta Cana is on the easternmost coast of the Dominican Republic in the Caribbean, popular for its stretches of sand and tropical jungle scenery. This lively beachside resort is home to nine restaurants, 14 bars and 13 swimming pools. For those looking to experience true Caribbean island life, the resort backs onto Punta Cana Beach. The hotel is designed around the 'rockstar' theme, inside and out. Feature dÈcor items include Madonna's limousine from the Grammy Awards, B.B. King's guitar and one of Elvis Presley's famous suits, not to mention the proudly displayed shirt of American electric guitar icon Jimi Hendrix. Punta Cana also has its own golf course, designed by champion golfer Jack Nicklaus. If you'd like something more chilled out, the hotel has a variety of bars and restaurants, including multiple swim-up pool bars and a 24-hour snack bar. You may wish to unwind at the resort's spa, perhaps booking yourself in for a treatment, or keep up your fitness regime at the gym. The resort has its own nightlife scene for those who like to celebrate well into the evening.
Hard Rock Hotel & Casino Punta Cana sits at the eastern edge of the Dominican Republic, where the Caribbean meets the Atlantic. The resort is within walking distance of the palm-lined sandy beach. With a variety of leisure options in the resort grounds, you may not feel the need to leave. However, if you fancy stretching your legs, downtown Punta Cana is a 17km drive. Just south of the town are Indigenous Eyes and Hoyo Azul nature parks, where you'll find freshwater lagoons and wild flora and fauna. The hotel is a 25km drive from the airport, and transfers can be arranged through the hotel.
You can eat breakfast, lunch and dinner at the hotel. It has nine restaurants serving up cuisines from around the world, with Brazilian, Mexican and Japanese food available. There are 23 bars and lounges, including an ice cream parlour and swim-up bars.
The resort offers adult and family-dedicated pools. Activities are available for all ages, including aerobics, spinning, Pilates and dance.
In Hard Rock's garden there is a large pool area with a total of 13 pools, which together have an area of approximately 8,000 m=. Three of the pools are family pools with separate children's pools and one pool is an adult pool. At the pool area there are several pool bars, three of which are swim up, which serves drinks and snacks. For children between 70 and 155 cm in length, there is a water park with several slides. On the beach below the hotel, the hotel offers guests free sun loungers and umbrellas.
All rooms have individually controlled air conditioning, Wi-Fi and whirlpool baths to help you relax after a full day or night enjoying the resort.
This hotel is popular! Rated excellent by 34581 people on Tripadvisor
Flight + Hotel
7 Nights All Inclusive
from £1,890 per person
Secure today from £39pp
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Facilities
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Gym
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Air-con
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Golf
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Kids play area
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Outdoor pool
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Water slides
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Wifi
- Babysitting
- Games Room
- Gym
- Sauna
- Spa
- Massage
- Hot Tub
- Steam bath
- 24 hr reception
- Air-con
- Bar
- Bike Hire
- Bike storage
- Café
- Car hire
- Car park
- Casino
- Cot
- Currency exchange
- Golf
- High chairs
- Kids play area
- Laundry
- Lift
- Located on a main street
- Medical service
- Mini golf
- Night club
- Outdoor pool
- Pool Table
- Restaurant
- Safe
- Shop(s)
- Sun terrace
- Table tennis
- Terrace
- Turndown service
- Water slides
- Wifi
- Aerobics
- Aqua fit
- Archery
- Basketball
- Beach volleyball
- Poolside snack bar
- Salon
- Surfing
- Tennis
- Theatre
- Kids Club
Location

Playa de Arena Gorda, Punta Cana, Dominican Republic
Address: 23000, Blvd. Turistico del Este, Km. 28 #74, Macao - Higuey, Dominican Republic
Phone: +18096870000
Important information
Reviews
Tripadvisor rating
Excellent
34581 reviews
Cleanliness
Service
Location
Sleep Quality
Rooms
Value
Something has gone wrong here
This was our 3rd visit to punta Cana and we were excited to have booked at Hard Rock. However the food quality was really below par at all the restaurants. We had our first dinner at Ciao and all the dishes we ordered including appetizers we could not eat them. The only place where we had edible food was at Zen. There is construction / renovation happening throughout the property. My biggest peeve is the distance and waiting for the trains to take us to the beach. We had with us in our family someone who could not walk far and we had to wait a long time to get a train. Service in general was very average. I know that hard rock is not that kind of average resort, but something has gone wrong there. I hope they find their lost mojo soon.
Just average
The resort was beautiful for scenery and had a lot to do. The entertainment wasn’t good. The food was terrible. Ciao had awful service. We had to get our own drinks. Lines were long. Bartenders didn’t care to make drinks when we arrived at bars. You can’t make reservations so you have to wait all of the time unless you attend early. Zen was good. The Brazilian steakhouse was okay, but the steak had tons of fat. Same with Toro. We really liked Bernie and Ricky (photographers). Swim up bars were pretty and enjoyable but had to make long wait times for drinks. I would recommend but I do think there are better resorts with better service.
Not a vacation, just additional stress
This was by far one of the worst experiences my family has had on a vacation. We were a part of 18 individuals and the resort was not accommodating. We requested to have our rooms situated together to assist in caring for my 85-year-old grandmother and instead we were on the other side of the building. the hotel transfer service was very unaccommodating as well. We were forced to pay an additional $400 USD for our party for a round-trip hotel transfer however when we made the reservation 6-months prior, the hotel transfer was included. Upon arrival, you are harassed the entire trip to sit for a one-and-a-half-hour presentation of their vacation club, this presentation turned into 4-hours of our vacation time until we signed under duress. Many times, some of the most common types of beverages like Pina Coladas and Mojitos were unavailable. Even though you commit at minimum an hour and a half of your time for the vacation services and promised a discount of 50-75% discount of services, that is not honored. I will avoid all Hard Rock facilities and especially this resort at all costs.
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