Caramel, A Grecotel Resort to Live

Caramel Grecotel Boutique Resort is set in the third largest town on Crete, an incredibly charming location with its old architecture and buildings to offer. This 5-star hotel is just 6km away from the scenic town of Rethymno and 75km from Heraklion Airport.
Facilities and services include 24 hours reception, air conditioning, free wi-fi, car parking, bar, restaurant, safety box, elevator, swimming pool, gym/fitness facilities, and spa facilities.

Rooms feature air conditioning, free wi-fi, cable/satellite TV, safe, room service, daily housekeeping, balcony/terrace, mini bar, coffee/tea maker, hairdryer, and telephone.

Please be advised that cleaning is available daily, change of linen and change of towels is available thrice a week.

Please note that some of the above facilities may be closed due to weather / seasonal conditions.


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Credit Card and ID Presentation:
Guests must present the same credit card used for the booking, along with a photo ID or passport of the cardholder upon check-in at the hotel.

Payments Over €500:
According to the legislation (Law 3842/2010, paragraph 3 of Article 20), partial or full settlement of invoices exceeding €500 in cash is prohibited. All payments exceeding this amount must be made by credit or debit card or via bank transfer.

Smoking Policy
The hotel complies with the anti-smoking law by operating as a non-smoking establishment/facility
Smoking is only permitted in designated outdoor areas. In the event that a guest smokes in the non-smoking room, an extra charge will be added to their bill at check-out to cover the cost of restoring the room.
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Address: Adelianos Kampos, Rethymnon, 74100, Crete, Greece