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ATOL Protected
All of our holidays that include flights are protected by the ATOL scheme from the moment you book. So if one of our suppliers fails, you’ll get your money back. If you’re left stranded abroad, a flight home will be arranged at no extra cost. Our ATOL number is 11806
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ABTA Protected
As proud ABTA members we deliver the highest standards when it comes to our holidays. So if you book with us you’re guaranteed the best service. Our ABTA number is P8283, Y6720.
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Secure trust account
Unlike many other travel companies we operate on a trust account model. Once we’ve paid the airline for your flights, the rest of your money is held in a trust account. We do not have access to this directly and can only withdraw funds when you are back home from holiday

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- Overview
- Facilities
- Location
- Reviews
Located on the northeastern coast of Crete, Star Beach Village is a family-friendly hotel, boasting its own waterpark and beach bar. There is a wide range of cafes, shops and restaurants in Hersonissos. While you’re exploring the local area don’t miss the unique pyramid-shaped Roman fountain with mosaics depicting fishing scenes.
The waterpark offers so much more than just a place for the children to splash around in. As well as seven pools, slides and a lazy river, there are daily activities for the adrenaline junkies. Ride a banana boat, go jet skiing or bungee jumping, that is if you have a head for heights! In the evening you can dance the night away at the foam party. If you prefer something more relaxed the hotel has a large swimming pool, surrounded by sunloungers and two bars serving drinks.
The main restaurant offers seating both indoors and outdoors. Take your pick from the extensive buffet, which also boasts show cooking stations. In the evening there is a different theme for each day of the week - Italian, Greek, Mediterranean, Indian, Mexican, European and Cretan. The Taverna, within the water park, also offers buffet lunches and dinners. Here weekly BBQs and seafood nights are on the programme. If you relish oriental dishes, then don’t miss the Asian Star, open in the evenings.
The Dionyssos and Blue Star both offer hot and cold snacks poolside, alongside alcoholic and soft drinks. While relaxing on the beach you can get a refreshing beverage from Thalassa, while a further bar in the Lobby is the ideal place if you want to avoid the mid-afternoon heat. Draught beer, long drinks, local wine, international spirits, soft drinks, fruit juices and coffee are included as part of your all-inclusive perks.
Rooms at Star Beach are equipped with a balcony or terrace, air-conditioning, a 40” TV with satellite channels, WiFi, a safe, fridge, microwave and hairdryer.
History lovers shouldn’t miss the nearby Lychnostatis Open Air Museum, which presents an interactive picture of traditional Cretan life. If that’s too modern for your liking visit Dinosauria Park, featuring life-size replicas, bones and fossils plus 3D exhibitions. Or observe living creatures with a trip to the aquarium & reptile rescue centre, where you will find over 200 species.
This hotel is popular! Rated very good by 1533 people on Tripadvisor
7 Nights All Inclusive
from £390pp
Facilities
Key facilities
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Kids pool
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Kids Entertainment
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Gym
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Air-con
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Kids play area
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Wifi
Other
- Kids pool
- Kids Entertainment
- Gym
- Sauna
- Spa
- Massage
- Entertainment Program
- Hot Tub
- 24 hr reception
- Air-con
- Bar
- Bike storage
- Café
- Car park
- Cot
- Currency exchange
- High chairs
- Kids play area
- Laundry
- Lift
- Medical service
- Mini golf
- Pool Table
- Restaurant
- Safe
- Shop(s)
- Terrace
- Wifi
- Basketball
- Beach volleyball
- Canoeing
- Catamaran sailing
- Diving
- Horse riding
- Jet skis
- Pedal boats
- Poolside snack bar
- Sailing
- Surfing
- Tennis
- Waterskiing
- Windsurfing
- Kids Club
Location

Hersonissos, Crete, Greece
Address: Themistokleous, 5, Hersonissos Crete, Greece
Phone: +30 28970 29351
Reviews
Tripadvisor rating
Good
1533 reviews
Location
Service
Value
Sleep Quality
Cleanliness
Rooms
Returning Guest - Honest Review
I wasn’t going to review our recent visit & had decided to put our experience down to it being time to find somewhere new for our annual holiday…. But recent information (bear with me) has made me think otherwise…. This was our 4th visit to star beach & there is a review somewhere a few years back by me singing their praises…. This visit…. Contacted the hotel months beforehand to request an upgrade & made a room request, despite confirming via email they couldn’t do this on arrival… not hugely disappointed as similar room/location given. We had 2 rooms, family & a double…. Cleaning standards have dropped massively, the fridge was disgusting, nail clippings in the drawer, what looked like vomit on the back of the bathroom door, sticky sides…. Asked the cleaner to go over it which she did & all other daily cleans we’re good, lovely lady , always had a smile! Entertainment was pretty crap, no interaction from staff in the evening, nothing whatsoever during the day…. End of season maybe but we always visit at the end of October & this year it really was poor! Bar staff were quite miserable, both at the pool bar and across the road at the noodle bar… a smile is the same in every language yet their lips barely twitched. First Aid is non existent… which I find quite shocking considering the size of the complex…. Fortunately the pharmacy up the road were amazing! Food!!…. We were really disappointed, yes there was plenty of choice but after previous years visiting, it has definitely gone down hill… no themed nights anymore… the same every night except for a few of the show cookings which alternated… the desserts were amazing though, couldn’t fault them! Asian restaurant as always was spot on and hosted a lovely evening for a birthday we were celebrating. We had one incident in the main buffet restaurant when we noticed several of our pork skewers were undercooked, this was shrugged off by staff but left us wary & made us double check all meat before eating…. Which brings me to my main reason for writing the review… during the 2nd week one of our children became unwell, upset stomach which we originally put down to too much ice cream…. Upon returning home we sought medical assistance as symptoms worsened & results came back that she had a bad case of campylobacter, food poisoning caused by undercooked poultry & meat!!! We have had some of the best holidays at starbeach & made memories to last a lifetime but their standards really have dropped massively so we will not be returning.
Average resort, not a 4 star.
It’s an ok resort, certainly not a 4 star resort, id put it down as a 3. Could do with a lot of TLC. For all inclusive you can only eat at 3 of the restaurants which was fine, lots of choice in the main dining restaurant, it was hard to choose, which isn’t a bad thing, however after day 3, I became ill, my partner became ill day 4 and then my daughter day 7, the day we was due to fly home. I put it down to the food, because we didn’t eat anywhere else the whole holiday (because we were all inclusive). Massively ruined our whole holiday. The pool areas where clean, but unsupervised with no lifeguards guarding any. That wasn’t a problem as I believe parents should be supervising there children anyway. The VIP area isn’t in the all inclusive package, meaning you can’t used the pool or loungers in that area which was disappointing. Beach area is beautiful but cramped, we went October time, so I can only imagine how jam packed it gets in high season. I didn’t think the all inclusive drinks where that bad, yes they only had one brand of beer and one brand of red/white wine but the spirits tasted ok with lemonade or coke. Having said that, I do think there should be more choice, especially when you’ve paid so much money for all inclusive. The entertainment was average, nothing to write home about, never any events to lead up to it apart from a half an hour slot for a child’s disco. I thought maybe they would have a quiz or bingo etc something to lead up to the main entertainment event, but nothing. It’s a lovely walk (via the beach we went) to Hersonissos main town, loads of shops, bars etc some weren’t open because it was the end of season which was understandable. Like I said, average, nothing particularly special about the place.
Amazing vacation
Where shell ill begin….. This is my second time in star beach village. We'd been in a perfect vacation!!!, 2 adults,3 kids from October 2th till the 13th. I would like to thank you guys for a wonderful two weeks. I booked my star beach village vacation in mid may for October, few days after I called the reception to confirm the booking,"Pavlos" answer me and confirm it right away, and arrange for us the shuttle from the airport. [thank you pavlos] When we arrived Heraklion airport, a shuttle picked up us, and in 25 minutes we arrived to the hotel. I would like to indicate the 3 ladies at the reception that were, polite, professional. and helpful in any time in our stay. [nina.teona,safrasi] When we finished the check in, Nikos took us with a club car to our huge room,in a great location. Nikos was very friendly guy with a big smile, he let us feel in our stay like a family!!! During our stay we enjoyed very much from: The hotel facilities. The water slides were amazing for the kids. The snack bar beside the pools. The show that were running every night for one hour. The bar tenders around the hotel. The housekeeping stuff, and other stuff member, that were assisting in any time!!!! The amazing dining room, the food was delicious, fresh, and variety of different dishes. The dessert were exceptional, amazing food!!!!! The chef [giorgos} and the dining room manager were all of time at the dinning room taking care of the food and guests. The lovely waiters that were extremely professional, kind, and all of the time willing to assist. I would like to mention 2 of the waiters, Anastasia, and Alexandra {all the waiters} that were helping my family all of the time, especially with my baby. We as a family had extraordinary vacation, we would like to thank you very much!!!! And we miss you very much guys!!! I defiantly will recommend your hotel to my family and friends!!!! A big thank you!!!!!!!!! Bar shalom family Israel
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