ATOL Protected
All of our holidays that include flights are protected by the ATOL scheme from the moment you book. So if one of our suppliers fails, you’ll get your money back. If you’re left stranded abroad, a flight home will be arranged at no extra cost. Our ATOL number is 11806
ABTA Protected
As proud ABTA members we deliver the highest standards when it comes to our holidays. So if you book with us you’re guaranteed the best service. Our ABTA number is P8283, Y6720.
Secure trust account
Unlike many other travel companies we operate on a trust account model. Once we’ve paid the airline for your flights, the rest of your money is held in a trust account. We do not have access to this directly and can only withdraw funds when you are back home from holiday

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Hotel TRH Taoro Garden - Only Adults Recommended

Canary Islands Tenerife Puerto de la Cruz

813 reviews

This beautiful hotel is located in northern Tenerife, on the coastal town of Puerto de la Cruz. The airport is about 25 minutes' drive away. It is just a short stroll from the heart of Puerto de la Cruz, a charming fishing town where guests can soak in the Canarian atmosphere and let themselves be delighted by the local gastronomy. The sea front promenade is lined with a wide variety of shops, cafes, restaurants and bars. Around the pool area, visitors can find a bar which offers snacks and drinks, an outdoor pool for adults and a separate pool for children and a terrace with comfortable sun loungers. The elegant rooms come with all the necessary amenities to have a pleasant stay.

Flight + Hotel

7 Nights Bed & Breakfast

from £349 per person

Secure today from £39pp

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Hotel only

Bed & Breakfast

from £33 per person per night

Secure today from £10pp

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Facilities

Kids pool
Kids Entertainment
Gym
Air-con
Kids play area
Outdoor pool
Wifi

Kids pool
Kids Entertainment
Games Room
Gym
Entertainment Program
24 hr reception
Air-con
Bar
Café
Car park
Cot
Housekeeping
Kids play area
Laundry
Lift
Outdoor pool
Pool Table
Restaurant
Safe
Sun terrace
Table tennis
Terrace
Wifi
Poolside snack bar
Soundproof rooms available
Tennis
Private Pool

Location

Puerto de la Cruz, Tenerife, Canary Islands

Address: 38400, Dinamarca - Parque Taoro, 3, Puerto De La Cruz, Canary Islands

Phone: +34922376060

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Reviews

Tripadvisor rating

4.5

Excellent

813 reviews

Sleep Quality

Location

Cleanliness

Value

Rooms

Service

Lovely holidays

Nov 2022 | MrTravel02

Once again, we returned to this hotel that we like so much! We were delighted to see that many of the same staff that have always been there are still there, but we also noticed that there are new employees. At the reception we were attended by Ivan, who as always was charming and friendly, on the other hand, his new colleague Lidia, you can see, she doesn't like her job because she doesn't treat the clients with a smile or kindness. In the restaurant, everything was fine. The food this time was not so varied. We will definitely stay here every time we travel to Tenerife.

Lovely place for a restful holiday

Nov 2022 | Woobsle

Generally a nice clean hotel with beautiful grounds. Very quiet and restful. Room spacious comfy bed. Staff excellent and buffet food good. Some on site parking off site free parking. Hotel situated on a hill above nice coastal town. Lovely botanical garden.

Good, but wouldn't go back

Nov 2022 | r22emma1

We went for a weeks holiday beginning of November, the weather was lovely. We arrived late on the Saturday evening, the gentlemen checking us in was lovely and said that as it was late, get settled in and come back in the morning to reception as there was lots of information that we needed to know. We went back in the morning and the lady on reception wasnt helpful at all and quote said just scan this and it will give you all the information and gave us a code to scan that took us to a website that I had already found reading reviews on here before I came. Other than that lady the staff were really friendly but most spoke very little English. In fact I think we were the only English people there. No one had mentioned on the reviews before, but the transfer from the South airport is very long to this hotel. It took almost 2 and half hours by shuttle. If I ever came to this part of Tenerife again I would get a private transfer. So overall the hotel had pros and cons. Pros: The grounds are well kept and hotel is very clean, the bar and drink choices on the all inclusive are amazing and the cocktails were fantastic, the location is great and the free shuttle to the town is really helpful, the best thing about the holiday were the treatments from MBest - I had some amazing massages for very reasonable price from a lovely lady! Plenty of space around the pool to sunbathe and the staff mostly friendly and hard working. Also dont bring towels the towell hire service is great! Cons: The food for a four star all inclusive is poor, especially the sweet selection which is literally non existent! 2 choices of ice creams and some small square cakes that all taste the same and a cold cake with no cream or custard was pretty much the only choice for every meal. Just very disappointing. The breakfast selection was fine. But it was very canteen like and nothing was delicious. Also very little spanish choices! Paella only once the whole holiday and no tapas. It was just ok overall. Also at 6.30pm there is a whole queue of people waiting to get in and by 6.45pm there are people waiting for people to finish to get a table - why wouldn't they open earlier? It would stop such a queue and stop people having to stand around for ages. The staff though are amazing in the restaurant and dont stop the entire time. With a few changes this could be made alot easier for the staff too! The room we were staying in was spacious, clean and good location but the room was very dated and the shower didnt really work - it was almost impossible to turn on! Also they had renovation works going on and the banging started from 8.30am every day. We also asked if we could order some drinks for the mini bar as it said it was an option and we get thirsty at night and were told that they couldnt even though they advertised it? So I dont really understand that, but we just went to the shop down the road in the end and purchased some drinks. Overall I would say this was a good hotel with plenty of pros, but the cons such as food and room facilities clearly aren't the advertised 4 star? We had a good stay, but would not come back. I think this hotel could easily be a lot better with some renovations to the bedrooms as the hotel itself is very clean and tidy and the food needs to be looked at for all inclusive - especially the times as the queuing/feeling is very canteen like. Also please get a better sweet selection - a warm pudding or creme brulee or better ice cream selection or chocolate/biscuits?

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