Where do I start? The first room that we were given was slightly small for the three of us so we paid about £85 for the week to upgrade to a fantastic room, Air con was fantastic and could be individually controlled in the room. The staff were the best part of this holiday, they really couldn't do enough, especially if you tipped well. By tipping well, I mean the odd 5 TND here and there (about £1.65). They got to know you, welcomed you into the bars, restaurants etc and brought you drinks before you even had chance to ask for them. Everybody, and I mean EVERYBODY on the hotel staff were polite and friendly, even the maintenance people and always said good morning, hello etc. The pool was excellent and clean, the only hardship was getting up early to secure a sunbed (thee best ones had gone by 6am). The animation team were friendly and enthusiastic and despite what others say, were not pushy in any way. Somebody else has put in their review that the beach was 30 mins away. It was, only if you were travelling by snail! It was literally a 5-10 mins walk away. We didn't spend much time at the beach at all though as we preferred the pool. Before going to Chich Khan I was slightly apprehensive about the food. As it turned out it was excellent. You have got to remember that you are eating at a buffet and not a la carte. There was so much food available throughout the day that you will come home a stone heavier, guaranteed! For us, the best meal of the day was the BBQ at lunch time.
I am sorry if I have gone on a bit in this review, believe me, I could rave about it more! Overall I would highly recommend the Chich Khan to anybody, we will definitely be returning!
August 8, 2014
hotel average food ok always something to eat animation team a pain and rude if you don't join in, beach 30 minutes away and not very good beach bar is a hut and only serve cold soft drinks no entertainment at night in the bar have to go and watch animation team do there dance allover again all in all holiday was good but wouldn't go back ever
June 22, 2014
I would recommend this hotel to anyone great value for money just returned from a weeks holiday with my other half and from the moment we walked through the door we were well looked after. the manager was there to greet us with a Buffett even though it was 1am and throughout the week he was always there to help and sort any problems out . The staff were great also drinks were brought to you at your disposal even by the pool they couldn't do enough for you the food was a very good selection even for me because I'm very fussy no complaints there . It is always being cleaned even the pool is cleaned daily we will definitely return
May 23, 2014
Relaxed, fun family holiday
Nice clean hotel, staff couldn't do enough to help all of us. Kids (8 &6) loved the entertainment. Pool was a bit cool but to be expected for the time of year (April). Good range of food, even for a 1 year old. Booked joining rooms and got a 2 bedroom suite, which was brilliant for family of 5.
Only negative point was the smoking area was the ground floor cafe area which is open to the rest of the hotel, sometimes when opening the bedroom door would get a waft of smoke in the room.
Not to do with the hotel, but our suitcases got ruined on both flights - irreparably damaged on return flight - currently in contact with Thomas Cook about this.
April 24, 2014
fantastic holiday at Chich Khan Tunisia
From the moment we walked into the hotel we felt relaxed and valued. Although maybe, not the most plush hotel we have stayed in it was clean and extremely friendly. The rooms were clean towels changed daily and a problem we had with the shower was sorted very quickly.
The dining room was lovely and the waiters were all extremely attentive .Food was excellent a good choice for everyone.
The animation team was superb nothing was too much trouble and they kept everyone entertained both during the day and in the evening.
Would return tomorrow if circumstances would allow!
April 22, 2014
Great family holiday
I have just returned from a lovely holiday with my mum and two brothers 17 and 20 at the Chich Khan.
-The hotel staff are outstanding they will bend over backwards to make sure you are best taken care of whether its refilling your coffee cup or attending to maintenance. The manager is very hands on and attentive to the needs of his guests one of the best i've ever met.
-The hotel is a comfortable walk (about 10 mins) to the medina (shopping centre) be prepared to be hassled though they are not to aggressive and will usually be quite good with bartering. The beach is also not far.
-There are a few trips to do camel rides evenings out the zoo and cabaret so tae extra money.
The food in the hotel is amazing lots of new things to try and all fresh they are big on fish but you can also get pastas with your choice of filling pizzas chips meat was mainly beef / turkey with a different sauce each evening. in seven days did not have any trouble going for seconds because everything was so nice. there is a choice of a la carte once per week of Italian or Mexican we didn't get round to this with trips etc but other guests said it was nice.
The rooms are clean and tidy the housekeeping comes in every couple days the hotel in general is spotless you can see them working very hard to keep it that way.
- Free Wifi in the reception
Not so good points
-The rooms are very comfortable but for me personally the matress was a little firm causing a couple aches and pains but there is a spa downstairs if you want to treat yourself to a nice massage.
-We did have a little trouble with a balcony door that didnt lock but the manager was very good in dealing with this and checking himself that it had been done.
-The hotel carried out some pipe maintenance during our stay we did not have water for one day it was back on and nice and hot ready for getting showered for dinner again manager very apologetic for any inconvenience but it is winter and anyone to complain about this seriously is being unrealistic about travelling to winter destinations.
-Around the resort you will get hassled and people will stop you and say that they work in your hotel (they don't) they want to take you to their shop for commission say no thank you keep walking.
The entertainment team could do a little more for the evening maybe this was limited due to the time of year but the shows where sometimes a little slow however the cabaret night well worth a watch they all give 200% effort was a good night. during the day they got my brothers off playing football archery etc so no complaints there.
Overall despite the very rubbish weather that we had for the week we had a great time and are already looking at going back in the summer. This is as honest a review as i could right hope it helps happy holidays :D
March 6, 2014
This hotel is wonderful. It is clean and well maintained, and is situated very close to a lovely beach. The food was great, a wide variety, though be warned that if you are hoping for 'English' food you will be disappointed as what is offered is a more local cuisine.
The staff were also top notch. Very friendly and welcoming. In particular the Animation Team were great. They made the holiday as far as my children were concerned.
My only quibble was that the outside pool is unheated and was too cold to swim in, but this was minor as you could swim in the indoor pool.
March 1, 2014
Great family holiday at Chich Khan hotel - Tunisia
Had a fab holiday. The staff especially the waiters, they really looked after you. Animation team were great, put on a few good shows. They are really good with the children getting them involved in the activities. Hotel was spotless at all times. Food was great a good variety to choose from at all meal times. This is our second holiday there defiantly going back again. Can recommend this hotel to anyone. My son loved indoor pool as well as outdoor he was in them both all day everyday.
February 20, 2014