WORST HOTEL EVER SHOULD BE SHUT DOWN
Believe all the bad reviews there is NOTHING good about this hotel!
We arrived on Sunday 4th where we was given our room key and informed about the prices for aircon and a safe. In the hotel they have a number of safes behind the till which have CCTV footage operating at all times. However, where we had our safe was in the room next to the reception which had no CCTV and which we was told the door was locked at all times. After buying the safe and getting through the first night we realised this was a lie! The door was unlocked most of the time and when leaving the apartment the window to the room was wide open which could lead to anyone breaking in! 3 days into the holiday my friends money was stolen €300 which left the rest of the group tight on money. Moving on to the reception, the people who work there are SO rude and unhelpful whenever you needed someone they wasn't there or refused to help. They also would only have one person to cover the reception and the shop which left people very unhappy. When getting shown to our room we was welcomed to broken tiles, broken wardrobes, lights which didn't work and a room infested with ants and mould. This hotel should be shut down, the group of friends I had been staying with had all been bitten from staying in the beds that's another thing, the beds Are disgusting the maids had only come and changed them ONCE after one of my friends mums had made a complaint about the service of the maids and after lifting up one of the bed sheets the bed was covered in blood stains. The pool water was murky and one morning when sitting on the balcony I had watched one of the cleaners tidied the pathway to the pool picking up plastic bottles, but throwing them over the fence to which was still the hotels property, some of the walkways to the main reception had urine which you had to jump over and also broken bits of glass. The hotel rooms also had poor facility's , there was no kettle the job didn't work and the pots and pans was filthy.
August 12, 2013