Myself and teenage daughter stayed last year July/August (2013) brilliant! stayed again this year July/August (2014) not very good apart from Cristiano and rest of the Popeye team who were brilliant and worked very hard long hours. On arrival we were told Sun Hill had over booked and was placed into Sami Beach Hotel with the option to go to Sun Hill on the Wednesday which we did because Sami Beach rooms were horrible (as 4 other families opted for this too) however Sun Hill was we found too packed, staff all different from last year and not as freindly/helpful, dinner times often found people with their meal only to find no seats for them. Was refused drinks because we had enough on table when they were actually all empty glasses which had not been collected all night! Often no toilet roll or hand towels in pool loos. On leaving no changing facilities available, the "shop man" kindly let us use his store room to change in before leaving for airport. We did manage to enjoy ourselves, though we will not return to Sun Hill or recommend it.
August 17, 2014
Great hotel - Fantastic animation team - Great Rep Rachael
My boyfriend and I stayed in this hotel from 12th May 2014 - 19th May 2014 along with my dad and 3 younger teenage siblings. The animation team (Cenk, Cristiano, Andy and Alex) were fantastic and have now become friends. The staff at the hotel were very pleasant and welcoming. The food was delicious and our rep Rachael was great on our welcome meeting. We booked 2 things with her and those were a bar crawl on the 13th (our first proper full day there) which was a good laugh and also a trip to Dalyan on the Sunday (the day before we came home to the uk). I would recommend that anyone who books a holiday with Thomas cook try's the excursions as they are great value for money.
May 27, 2014
We had a lovely family holiday at sun hill after reading review was a bit worried about staying here but on arrival all that was put to rest hotel was spotless rooms were cleaned every day plus clean towels breakfast was not great but lunch and dinner was OK cakes were lovely severed at dinner staff were great would stay here again anytime kids enjoyed it apart from the sun burn. We can't wait to go back
June 11, 2013
Good holiday but beware the stairs
It was a good holiday with plenty to do but the whole hotel is based around a flight of stairs. There are stairs to the reception, stairs to the pool, stairs to the rooms, stairs to the restaurant. You get the point. It is a great holiday destination but be prepared to walk a long way in the heat.
October 13, 2012
never again at sun hill
Never again would I go back here went in 2010 great holiday so went back in 2012 never again cut my foot in pool told them Thay weren't even botherd fighting at dinner time round the pool and if you were British and went to the pool bar always got served last when you pay 2000 pound for a holiday you expect a good one
October 11, 2012
We've stayed at Sunhill this September, the hotel has great location with an amazing view over Gumbet. The food was really nice, not really big choice but you can always find something. The entertainment was quite poor but the hotel is within a 10 minute walk of the bars and discos.
Would definitely recommned to young couples.
October 2, 2011
great family holiday
we had a great time at the sunhill suites in Gumbet. The staff were fantastic and really friendly, the food was gorgeous and the housekeeping was the best we have seen,never met the holiday rep as she never bothered to turn up but to be honest we weren't bothered because we never book trips through the rep and if you had a problem the hotel staff would have sorted it.
Would definitely reccommend this to families, although people with pushchairs and wheelchairs should avoid because of the amount of steps. Wasn't a problem for us, we used to run up them and have races to the top!
June 18, 2011
Another Fabulous Holiday
Went back again this year, had a great time, some changes...new people doing the Turkish bath, Ali and Kemal very friendly and helpful would certainly recommend to have one....The entertainment staff as friendly and good as normal, Jimmy and Emma very willing to do activities for the children that was suggested to them, they kept the children very entertained...food has improved having more choice.
Overall the staff was very friendly and helpful nothing was too much for them....enjoyed it so much am going back later on in the year.
June 12, 2011