Good family holiday in Fuerteventura
Stayed as self catering so never came across the food in the restaurant. Would recommend all inclusive as does work out cheaper in the long run, especially if you have a young family that constantly want feeding! The room was large, roomy and cleaned nearly every day. Balcony was large and catered for all our needs. The only critisim would be the equipment provided for self catering. They were not enough plates, cutlery or basics such as a can opener. When enquiring about these we were directed to the restaurant who were not understanding or able to supply us with a cork screw, bottle opener or can opener. The pool areas were lovely, very clean. Was pleased to see the no saving sun loungers rule in effect as towels were removed from sun loungers not occupied. The on site entertainment was ok if you like that sort of thing. Personal preference for our family is something more quieter but its all there is you want it. Proximity to beach etc were all ok, it was easy to get around. Trips were a little caotic when local providers were used, lots of peopl unsure about which coaches were going where type of thing. But otherewise a pleasant holiday.
October 11, 2012
Not at all as described in the brochure, renovation work going on and no cleaning of outside areas.
The room was large but poorly equiped for self cattering the decor was dated. the balcony areas had not been cleaned and was not cleaned while we were there, as it was in constant shade we never used it.
The large communial areas in both the San Jorge and Antigua were closed for renovation throughout our stay therefore only one small caffeteria was open for drinks/snacks day and night with no comfortable seating, the evening entertainment was hear and ajacent area outside and it was to cold in the evenings to be sat outside.
On the first day both swimming pools were closed and the surrounding areas were not cleaned throughout our stay, leaving cigarette ends, buildersdirt, bits of glass and plastic blowing about.
All in all I am glad we were not staying ALL IN as it was not a conducive atmosphere to lounge about the place for evening drinks, thank goodness for the Dog n Duck !
February 7, 2014
Until works services are complete this part of the Elbe hotel (San Jorge) should not be on travel agents' books
T Cook warned us by letter shortly before our departure for Fuertaventura that upgrading work was in progress throughout the hotel complex but that efforts would be made to distance our accommodation from actually where current work was ongoing. However, our experience of the intermittent, unpredictable, ongoing, pervasive and general everywhere work, including immediately all around our apartment and throughout the public areas around the pool, entertainment and sunbed area, with the constant presence of builders' dust blowing around and settling everywhere apart from actually inside our apartment, all lead us to recommend that T Cook representatives advise holidaymakers to avoid the San Jorge hotel and facilities until the upgrading works services are declared complete - and €7 daily rate demanded for internet access????
December 25, 2013
great holiday in fuerteventura
reading some of the reviews we were slightly worried but spent 14 days all inclusive from 26 oct until 9 nov stayed at Castillo san jorge and found apartment roomy and balcony very spacious. food very good (would suit all tastes) staff very friendly and worked very hard (especially lady frying eggs on a morning and also bar staff) hotel and surrounding area was very clean,we will be going again
November 29, 2013
Great family holiday
We had a really enjoyable holiday, 27/7 - 10/8.
Room was very spacious, sea view even though we didn't book, in the San Jorge block. Clean towels nearly everyday and maid service even on the days we were told we wouldn't.
Food really good variety, always something different, never went hungry. Bit repetitive after 2 weeks but not enough to complain about. Restaurant and bar staff fantastic.
Used both pools, preferred the San Jorge as less busy and felt more spacious. Both equally clean and tidy.
Loved the location on the seafront and great to walk 15/20 mins along the sea to the marina and on to beach. Chipmunks come out on the rocks mid afternoon.
Beach clean and really shallow water. Fish come in really shallow and swim round your legs. Kids loved that!
Entertainment team are good, stuff going on during the day but not pushed in your face. Frank is AMAZING!!! Mini disco is excellent when Frank is on. He works so hard and knows every child's name whether they join in or not. Our daughter is really shy and he tried to include her as much as he could without pushing. He continues after the "show" and wont stop until the guests have had enough. Usually on his own, rest of team go as soon as can.
We didn't do any of the reps tours etc as went away to relax and switch off.
Would recommend and return to the resort in a few years, but try a different hotel as we like variety.
August 18, 2013
with 2 teenagers and a 9yr old great place to go
Loved it so relaxing, kids can just amuse themselves and you are still able to keep an eye on them, staff are fantastic always happy to help. Only negative is for older kids not enough to do so 1 week was enough but they really enjoyed it.
August 12, 2013
great holiday in fuertevetura
We had a great time myself my wife my daughter and her friend we went for my daughters 16th the hotel staff were amazing couldnt do enough inc the hotel manager they made a cake as a surprise and put it in our fridge in room loved the location entertainment was a great laugh but next time would go all inclusive
May 5, 2013
You won't regret it!
As two couples we were going to Fuerteventura for the first time and with a little anxiousness regarding the 3 star rating. However, upon arrival we could not believe how big the room was! The balcony was double the size of what we could ever have imagined. The hotel staff were helpful and approachable at all times and all facilitles were clean. The pools were all a generous size and in different locations over the hotel so you could avoid the childrens club (which looked fantastic) El Castillo itself was very friendly and laid back, hotel just a 2 minute walk to get there. Not an amazing nightlife but if you're looking for a chilled out everning Aloha is the place. Food- 3 courses for 9 euros and i would recommend Fado Rock to anyone! Going again in October!
April 29, 2013