mum and daughter
we came to ibiza first time and i wouldnever go back again as people was rude we met nice people in the hotel it is a nice hotel but i was very upset as i was abused everyday by people calling me all sorts of names
August 14, 2014
Brilliant hotel,lovely location
This Hotel is gorgeous,can't fault it at all,some of these reviews........If you don't want noise & clubbers......Don't go to San Antonio Bay where the clubbing mainly happens.
We loved the Hotel,the staff were very friendly & helpful,Entertainment 6 days a week,where there are various activities going on during the day & each night there are events going on aswell.
We really didn't want to leave there last Sunday (29th June 2014) because we were there for 2 weeks & we got to know the Hotel staff quite well as we stayed by the Pool alot each day. All Inclusive meals were very nice each day,looked forward to every morning having a Full English,Snacks throughout the day by the Pool & most drinks including Cocktails were lovely,sipping Cocktails by the Pool most days were amazing.
We are definitly going back next year,taking 3 of our friends along with us,amazing Holiday,thankyou to all the Hotel staff & also our Thomas Cook Reps Dave,Nina & Nat who made us feel so welcome from day 1! See you next year! Kate & Jay x
July 6, 2014
Loved my holiday
The first few days fine then a group of 36 lads arrived still fine they started to be really loud the manager came they took no notice much to the amusement of my group and every body else watching . The manager shouted what are you laughing at. The next day he knocked on our door saying several guests had complained about the noise from me and my friend I knew this could not have been possible but we had to sign a form to say any more complaints and we would be thrown out we did speak to the rep and get this sorted and he was spot on but after that we were watched and even followed back to our room when coming back from nights out what a joke it all boiled down to he could not or wouldn't do anything about uncontrollable groups and chose to pick on some one who found it amusing .ivor goodness sake it's Ibiza if you don't want stags and hens fair enough but the lads were just having a laugh they were no bother at all he didn't like it when we giggled at the fact he felt intimadated so he turned on us and tried to spoil our holiday so if your under 45 don't pay to stay in here if you like a laugh it's a shame cos it's a really nice hotel and apart from that man and a few others at the front desk the rest of the staff were really friendly I didn't pay £400 to be treated like a school kid .
May 27, 2014
Not suitable if you want to sleep
We love Ibiza and go every year however we wouldn't return to this hotel.
The main problem we had was lack of sleep. Every night, groups of clubbers returning from the clubs at 3, 4 and 5 o'clock in the morning were running up and down the corridors, screeching and banging on doors. Despite there being CCTV on every floor and repeated complaints to reception nothing was ever done. We worked out that all the young groups were on the 1st floor (as were we!) so if you want any sleep at all, request a room on the 5th floor.
The hotel itself is actually OK, clean and presentable with comfy beds. The food in the dining room is just average. They did have a strange habit of closing off half the dining room at lunch time so that you quite often had to stand and wait for a table to become free. This was maddening when the other half of the dining room was completely empty! I saw a few people enter the closed off area only to be shouted at by the staff.
To sum up, this hotel is not suitable for older couples looking for a quieter holiday.
September 24, 2013
Great holiday with mates in San Antonio
Myself and the guys had a great holiday at the Hotel Bergantin and in San Antonio in general. The hotel was very clean and the service was brilliant. The food, reps and general usefulness of the hotel were second to none. the beach and shops were literally 2 minutes walk away. would deffo recommend it to anybody!
June 20, 2013
Great relaxing Holiday at Hotel Bergantin San Antonio Bay
Mother and 14 year old son, so wasnt sure what to expect and how was going to be. But overall fantastic holiday. Great walk from hotel to San Antonio, but must admit very expensive in Resort and as we were all inclusive we only ever bought drinks out once .
Everyone very friendly and helpful. Food was excellent and always lots of choice.
The only downfall was the fact that the rooms and bathroom could do with updating big time. Bathroom nearly flooded everytime we had a shower and also there was a vent in the bathroom which you could sometimes hear your neighbours walking around or talking in their bathrooms.. But hey we didnt go on our hols to sit in the room all day so was good enough.
Room service was good but the day we arrived I noticed what looked like a headache tablet on the floor by the door, I left it and it was only when I moved across the floor did it actually get swept away ... so that was a couple of days.
Our Thomas Cook rep was fantastic and very helpful as were all the reps we met whilst on hols.
Pool and pool area always clean and tidy. Entertainment team worked hard but I feel there could have been more on in the evenings or different things. One thing to warn is when they have a show with the Owls dont get caught into having your picture taken with the BEFORE they tell you they want 20 Euros for the pic. The guy collecting money kept coming back to me until I told him I had not intention of going back to my room to get the money! I thought that was bang out of order !
The gym needed a lot to be desired. Too many kids had obviously been going in and most of the machines did not work properly. Should have someone in charge in there.
We both had a great holiday and would definately go back again :-)
October 16, 2012
Great family holiday in ibiza
My boyfriend and i took our 18moth old son for an all inclusive family get away with my friends family with children aged 3 and 6. It was great value for.money and weve all reafy booked our 2013 get away with thomas cook
October 11, 2012
Good Value for Money
We stayed at the Bergantin at San Antonio Bay beginning of September, can honestly say we had a great holiday, this hotel is not the Ritz but on a value for money basis could not be beaten, the choice of food was good yes repetitive but all AI hotels are if you stay for more than week, food was great quality, hot and plentiful, The hotel was convenient for everything, the staff were friendly and helpful nothing too much trouble, rooms are basic and wall very thin you can hear everything from your neighbours but you do get used to it. We had such a good time we have already booked to return next year. If you are looking for a good quality 3 star hotel that gives value for money then you could not do better than the Bergantin
October 11, 2012