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Hotel highlights



  • Adult-only Select Club
  • Family-friendly
  • 24hr all inclusive
4.0 of 5 stars
Based on 7861 reviews
Based on 127 reviews

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A brilliant place to relax or have an adventure in Playa del Carmen, Sandos Caracol Eco Experience Resort is surrounded by jungle. Learn to live like the ancient Mayans with all kinds of activities, from boat trips on the river to crafts and games for the kids. Thereʼs even an adult-only section for peace and romance, with its own beach, clubhouse and pool: the Select Club.


On a white sand beach, amongst the Riviera Maya's beautiful natural lagoons and mangroves. 5km from downtown Playa del Carmen.

    • Three outdoor swimming pools
    • Exclusive pool for Select Club guests
    • Sun terraces with sunloungers and parasols
    • 24hr reception
    • Free Wi-Fi in selected areas and the adult-only Select Club Beach House
    • Three buffet restaurants (international, Mexican and Italian)
    • Meat speciality, vegetarian, Italian, teppanyaki and Mediterranean à la carte restaurants
    • Snack bar
    • Café bar
    • Swim-up bar
    • Two pool bars
    • Beach bar
    • Sports bar
    • Lounge bar
    • Terrace bar
    • Lobby bar
    • Daytime activities such as pool and beach games and eco activities
    • For children: Hotel-run kids' club (4-12yrs) and baby club (2-3yrs), Teen activities (13-17yrs), Kids' aquapark with 17 slides and water games, Separate kids' pool, Highchairs, Cots
    • Massage
    • Spa with beauty treatments (min. age 18yrs)
    • Evening entertainment, usually including Mayan performances
    • Disco
    • Planned visits by our representatives at least twice a week (May-Oct)

Room Info

Double rooms (3 adults and 1 child or 2 adults and 2 children) in 3-storey blocks in the family section have 1 king-size or 2 double beds, air conditioning, cable TV, hairdryer, shower, balcony or terrace & garden, pool or jungle view.

Larger Deluxe rooms (with king-size bed, additional sofa bed and whirlpool bath) and Junior Suites (with king-size bed, living area, sofa bed and whirlpool on the terrace) are available in the family section.

Select Club rooms (exclusively for guests 21 and over) are also available. Select Club Superior rooms (3 adults) have 1 king-size bed or 2 double beds, air conditioning, 42" plasma TV, iron and board, hairdryer, bathrobes and balcony or terrace. Select Club Deluxe rooms have king-size bed, sofa bed and whirlpool bath. Select Club Penthouse rooms have king-size bed, living room with sofa bed and whirlpool bath on terrace.

Adult-only Select Club benefits include: 24hr room service; private reception; welcome fruit basket and sparkling wine; Select Club restaurant for breakfast and lunch; exclusive pool and whirlpool; Beach Club House with private beach area with waiter service and free Wi-Fi.

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