Contact Thomas Cook Extras

Still not sure of the what, where, when and how?

Our experienced travel team will help you find the answer to your questions. Simply get in contact by telephone. We are always delighted to hear from you. We are dedicated to answering your questions promptly and sufficiently. This is why our contact details are easy for you to find.

Who do you need to Contact?

Choose the right team for your booking so that we may give you the most knowledgeable advice. Easily choose from the following options to get help with:

We look forward to hearing from you!

Parking, Hotels and Lounges Queries

For any queries relating to airport parking, hotels and lounges, send us a quick email at hasslefree@holidayextras.com with your details and queries/comments.

Call our customer care line on 0871 360 2714 and quote WC505.

We are open from 8am to 11pm, Monday to Friday and 8:30am to 8pm Saturday and Sunday.

Insurance Queries

Call us on 0844 879 8372 and quote WC505 or email us at insurancesupport@holidayextras.com to resolve any Travel Insurance or Car Hire Excess Insurance queries.

Our office hours are from 8am to 9pm, Monday to Friday, and 8.30am to 5pm on weekends.

If you booked your Travel Insurance as part of your holiday either online or over the phone with a sales agent please call us on 0844 879 8400 (Monday to Saturday 8am to 10pm).

Car Hire Excess Insurance Queries

Call us on 0871 360 1368 and quote WC505 or email us at insurancesupport@holidayextras.com to resolve any Travel Insurance or Car Hire Excess Insurance queries.

Our office hours are from 8am to 9pm, Monday to Friday, and 8.30am to 5pm on weekends.

Postal Address

Holiday Extras,
Ashford Rd,
Newingreen,
Kent,
CT21 4JF

The Thomas Cook Travel Extras booking service is operated by Holiday Extras.