Overall good hotel very nice pools
Good hotel we had a premium suite recommend ask for upper floor level as no view from ground level. We went half board good very good standard.
One very minor problem with time it can take to get tea or coffee at breakfast not enough machines but no big deal really just wait till the line up went down.
March 10, 2014
not great didnt get the room we booked - hotel full !!!!
Hotel fully booked didn't get the premium 2 bed duplex moved from room to room had to settle for a room overlooking busy road and bars - very noisy and children couldn't sleep. On the 2nd day moved to 2 bed classic room very tired and old. Were upgraded from H/B to A/I and given £200 compensation. Kids loved the main pool unable to use other 4 pools as either adults only or not heated!!! Food very samey morning noon and night. Beds terrible and very hard. Thomas Cook please remove this hotel from brochure - not a 4* hotel by any means !!!!
During the week we heard lots of unhappy holiday makers who were given a terrible rooms and fobbed off by staff.
Book else where and save your money.
February 26, 2014
Good hotel and very friendly staff
We enjoyed the holiday, and would return to Tenerife. However would like to point out that when one of our party was taken ill, we did not get the support we would have liked from the rep on site.
February 20, 2014
15 min walk to the beach
We stayed in a junior suite which is on 2 floors shower on both plus bath in bedroom area . We went half board as we enjoy eating out only had 1 meal out the food was excellent the starters and puds were best . A different theme each night for the main coarse, evening entertainment in 2 different areas was good . The staff were very good and helpful.
February 13, 2014
Great holiday as first visit to Tenerfe
We had a lovely holiday at the Paradise Park Hotel, staff very friendly and helpful, location good as it meant we had to walk to the beach front to walk off all the superb food the hotel provided. Would certainly go back to this hotel and would recommend it. Looking forward to going back to the Canary Islands next year.
January 27, 2014
Just back from 2 weeks all inclusive lovey clean hotel 5 star...friendly staff , rooms cleaned every day, british channels on tv , hair dryer in bathroom , safe in the room was €35 for the2 weeks, gym spa ect...roof terrace is a must its adults only the veiw is amazing 2 spas and a pool and a bar for food and drink up there so you dont have to move lol .food was lovely plenty to choose from entertainment was great most nights elvis was a great laugh....entertainment on bottom floor was for kids and familys mini disco , snake show abba , beatles , elvis ect floor 2 was usually a singer where people were up dancing the night away......its about a 10minure walk to beach which is nothing but if u like walking if you dont like walking the hotel put a free mini bus on that takes you to the beach and brings you back will definitely be going back......:)
January 26, 2014
Superb hotel.... Caters for all ages!
Paradise park is a well run hotel.... The staff were amazing! The food was lovely !Nothing was too much bother for the staff ......We are looking forward to going back again this year..... We enjoyed staying at this hotel so much that we hardly went out :)
January 12, 2014
New year holiday.
Myself and my fiancée arrived at the hotel on the 27th December 2013.After a terrible flight over, we were separated, even though we had checked in 3 hours before! At reception we did not get a warm welcome. A room was allocated to us, we had a look in the room, which was so small, more suitable for junior age group! also the view was over looking a roundabout! We went straight back to reception and asked to change the room, they agreed to this but it would cost us £60.00. We were not happy, especially as the holiday had already cost us £2,500!! The room for the extra money was ok, but nothing special. We also had to pay for the safe in the room, another £20.00! Not a very impressive all inclusive hotel, lots of hidden extras!! My fiancée and I have been on many all inclusive holidays in the past, and they really are all inclusive! But this hotel is NOT!! We will not be returning to this hotel.
January 9, 2014