butlins with sun
25th May to 1st June 2014 , Family of 4 with 2 children aged 10 and 12. Rooms on the small side felt life a extra bed was just put in the middle of the room there was only 3 chairs 3 of all crockery, it had been recently done out but was not to highest of standard, had no shower curtain no waste bins, Jacuzzi bath but didn't work!
on entering dinning hall was always a lovely greeting then as the sound proof doors would open it felt like feeding time at the zoo, tried going at different times but was always so busy,noisy and people would just walk into you while you where trying to juggle your food and kids were running around out of control ( not a good thing when yours are well behaved), the food was nice but very repetitive. the chef was always happy to help. ended up spending most meal times in local restaurants for a quiet life. The drinks were out of disposable plastic cups which held more ice than drinks, most of the drinks were taste less and watered down.
The water park was good, but the life guards were very ignorant and the slides were only open on rotation. the pools were nice enough around complex if your up the crack of dawn to get a sun bed, never seen the whirlpools working the whole time we was there.
Evening entertainment was not up to much a little disappointing.ended up going out to look for Greek nights to get into the fact we were in Greece not Butlins!!!!!!! ps don't waste money on buying wifi half the time didn't work.
loved Zante as a place been before will not return to Caretta beach !
June 10, 2014
Dont be fooled by 4* rating!!
Just got back from a 7 night stay at this hotel. Firstly, beware - the hotel is not 30 minutes away as the brochure says - the run way is approx. 500m away across an open field which is fine if you like plane spotting!!!!! Planes are not allowed to fly at night because of the turtles so you do get some peace. If, and its a big if, we were going back to this hotel I would arrange a return taxi for the transfers as this would be far cheaper and more personal based on our experiences of the taxi company whilst we were out there (approx. 30euros).
Once we had landed, our only contact with the Tour rep was being told at arrivals which coach we needed to get on and how to find it. The coach driver drove us to the hotel (about 6 mins away), unloaded our luggage and pointed to the reception before driving off. The same was said when we were picked up a week later. Back at the airport we were greeted in departure hall by another Rep who told us which check ins we could use and then turned his attention to the next group who were asking the very same question.
The rooms are basic to say the least and cramped (we were a family of 4 with 2 children). Storage was minimal which meant we lived out of suitcases as there was very little space for clothes. The room needed a total make over as the furniture was large, dark and very old fashioned.
Cleanliness is also dubious. When we arrived we thought the room was clean - until we saw the kids dirty feet a short while later! On one occasion, the clean bedding was left in a pretty pile on the bed - we had to make them up when we got in - not what you would expect from a 4* hotel I'm afraid.
There was a bird nest above the door in our block which resulted in considerable bird mess on the floor each and every day. On one occasion, another guest placed a towel over it as it really was quite off putting.
If we had not have been All Inclusive there is no way that we would have used the "kitchen" facilities within the room - that's the microwave and sink!! - as they left a lot to be desired.
We didn't have enough hot water for us all to shower so had to take it in turns for the cold one!
The food was "ok" but very repetitive. The restaurant (which is more like Butlins than a 4* hotel) is chaotic! There is no organisation or table bookings so you have people trying to find tables whilst people are then walking to and from the food. As its a family hotel, you also have lots of young children walking around with their plates causing quite a few accidents.... Whilst the restaurant struggles to accommodate its residents, on one occasion a further large number of people were bussed in (with Thomas Cook reps) which meant even more people fighting for tables and food!! On this night, the staff could not meet the demand for food or tables. I take my hats off to the staff in this area. They worked hard constantly to the point one waiter had a nose bleed and instead of taking time out, he dealt with the situation at his post and then spend the next hour walking around with his nose in the air. There are major changes needed in this area if this hotel is ever to be a true 4* hotel.
The snacks are great for the kids but they stop at 6.30pm. The only ones available were at the Waterpark bar/fun fair which were then chargeable.
Entertainment - I really don't know what to say. There is a stage outside the restaurant which is used and is fine if the weather is good but there is no contingency for the cold or wet nights. The most entertaining activity is the bingo which says it all really.
Whilst there is a wide range of pools the sun loungers are very sparse which resulted in a large number of people sitting on the floor on their towels.
In summary, I would say this hotel is more like a 2* or 3* and in all honest we are disappointed in the hotel as we have stayed in a large number of holidays that have been far superior to this one (including 2* & 3* hotels).
May 30, 2014
Zante was beautiful, the locals were very friendly, and the local greek owned restaurants gorgeous, the hotel however felt like a never ending episode of "benidorm" why fly to another country to immerse yourself in thomas cooks own version of culture? first and last thomas cook all inclusive, if I never see another brightly lit arcade game again, or giant vat of nutella for breakfast again, it will be too soon. zante local tourism is suffering because of these large, impersonal and soulless hotels. very depressing
September 21, 2013
My husband & myself wanted to take our 2 grandkids age 17/18.on a nice holiday to Greece & we could not have chosen a better place .it was excellent .we are of course older & we thought at first oh dear its not our type of Holiday ,but we had to remember it was a hoilday for our very special grandkids so we enjoyed it just as much as they did ,it was very very clean & the food was excellent all meals great .to be honest we could not find any faults & we sure would go again,it was worth every £ we spenton the holiday .& if they wanted to go back another year we sure would be extremely pleased to do so .i would give it 20out of 10 .the kids club was also excellent & they had all the kids very very happy ..all the staff were so kind & wonderful to the kids & all the folk at the hotel & the ( Chef ) was great .but to be honest all the staff wonderful Like i said it was worth every penny we spent .,Even the beef was good my husband is just saying make sure you tell them their was no rubbish it was all great ..
So a very very big thanks to all the staff from the people who keapt our rooms clean to the Free bus drivers .It was Fab .so thanks to all yet again .xxxxx
August 14, 2013
Great Resort, would recommend but beware....
Excellent resort. - Very clean, brilliant water slides, many pools, plenty places to sunbathe, lovely food incl snacks, great helpful staff, brilliant entertainment team.
However, even though it's All inclusive there are many things to tempt you to spend money. If you have young children beware they may be constantly asking for money to play on machines, go on rides or buy candy floss, pop corn etc....
We would definately recommend this resort, had a great 2 weeks holiday 21st July 2013.
August 10, 2013
Brilliant holiday at Caretta Beach Hotel!
Just returned from Caretta Beach and had a fantastic holiday. The 1-bed apartment was fine for us with 2 children, and was kept very clean. The hotel reception staff are excellent and will do anything they can to help. The restaurant offers a great variety of food with something to suit everyone, and there were soft drinks, tea, coffee, beer and cocktails freely available all of the day that we were awake! The on site waterpark is fantastic, as are the number and variety of swimming pools (special mention here to Taz, the cocktail barman at the pool bar - what a lovely man!). The children loved the Kids' Clubs too, and it was great for us to have child-free time so much. The hotel is an easy walk from the main street in Kalamaki (some lovely restaurants and cocktail bars) and the beach. We also did the Shipwreck tour and turtle boat trip. It's hard to think of anything that could improve this resort, they seem to have thought of everything!
July 29, 2013
great holiday in zanta
great family hols we had a 10 and 13 yr old, great has its all on one site so kids could go and get there food from pool bar (which is hotdogs ,toasted sandwiches, pizza, burgers,.chips, etc ) and come back and eat it between 10-6 the food was good breakfast dinner and eve meal .we didn't book the coach from airport we got a taxi its only 10mins from airport and costs 13euros each way (don't let this put you off you don't really take much notice off the planes coming and going its nice to watch )and on way home you could leave in taxi before the coach leaves and get there before the rush, as the airport is very small ,the hotel is fantasic for all ages its clean and very nice people they make you feel at home ,the pool and slides are great cant wait to go back.
June 14, 2013
great familey holiday at the carrete beach
The rooms were cleaned every day. The staff were very friendly. And there is lots to do for the children.we came back on the 16th of may 2013 and the weather was brilliant.we will be going back there
June 5, 2013