good holiday hard work with disabled hubby
just stayed at this hotel. my husband is disabled. and we found the the disabled room not really suitable. there were no grab handles in the bathroom,, and the toilet was too low. I had to hire a toilet raiser from an out side company..
also the drains did smell in the bathroom. Food good, Service good. . Staff friendly, But do not go if you are really disabled.. very hilly.
July 26, 2014
Would not recommend this hotel!
We stayed here for 8 nights from 11th July and I would never return to this hotel again as food was not even edible, it was vile and extremely repetitive (the snacks were EXACTLY the same every day) there was barely much choice of food at breakfast lunch and dinner, I had to waste money on eating out even though we had paid to be all inclusive. I found there was a bad atmosphere with the other guests staying here and found some guests to be very rude and stuck up. The staff could barely speak any English and came across to be rude and unhelpful and gave us the wrong information when we asked any questions. I was unimpressed with the cleanliness in the bedroom as the bathroom wasn't cleaned very well and our bed sheets did not get changed all week. The entertainment was very poor, a man getting guests to catch a pool table que as quick as they could after he let go of it is not what i call entertaining! the same 3 staff members boring people with their "entertainment" during the day were the same 3 people on a tiny stage every night pratting around for an hour or so. The location is nice being so close to the beach you can escape the hotel easily and there is an adorable lovely beach bar here which does delicious food and the staff are so friendly but other than that there isn't much going on in this location other than 1 shop and 1 bar outside the hotel. Wifi was shockingly bad, It states its an adult only hotel but there was constantly children in the hotel dragged in by their parents to look at the view or to sit and feed the fish in the sea from the poolside, none of the staff told the parents of the screaming children to leave.
I am not usually one to complain but i wanted to give my most honest opinion so that you aren't tempted to waste your money staying at this hotel.
July 24, 2014
Had a great time
Super hotel. Food excellent when people say food was repetitive I wonder what they eat at home. There was plenty of choice for breakfast, lunch and dinner, not sure about snacks as we were so full. Cooked beautifully and so fresh my compliments to the chefs and we found the staff very pleasant if you took the time to say Ola to them we always got a smile. Room was ok , we had paid the extra for a comfort room, I thought this would of been a superior room but really the only extra was a basket of fruit on arrival, dressing gowns and slippers and an iron and board. I wouldn't bother with this again. We were on 10th floor so had great views. No problem with lifts, drinks were good and entertainment was very good in the day, fell a bit flat at night. On the whole the sun shone all week and 6 of us had a brilliant time and would return again.
July 12, 2014
Great Location and no KIDS !!!!!!!
Amazing location, had room on 9th floor, Hotel met all my needs quiet room, high floor, double bed. Food just OK, entertainment team worked hard,did not like the self service drinks for all inclusive, snacks were dreadful, but the views made up for all the negatives.
June 2, 2014
Needs more Staff and to treat Customers as Adults
Hotel was nice and clean, food was lovely. Beautiful views. The down side was the staff round the pool very miserable, no service you had to get all drinks yourself and dispose of your plastic glasses yourself, I go on holiday to be served on a little I was not in self catering!!!! There was no entertainment, music even though it said a Disco every night?? Everything stopped at midnight and although we did not have a drink was told by security to go to bed at 12.30. The snacks on the afternoon could not be eaten on the tables outside in the shade, apparently we could not be trusted with a plate!! So to call this Hotel an adult Hotel Is a bit of a joke. One other thing the swimming pool was too deep, everyone was stood in a small area because of this, and then to say you couldn't use inflatables. My view is they want adults to clean up after themselves to make it easy for the few staff they have,
August 12, 2013
fabulous getaway holiday
We booked this holiday as a last minute getaway and were pleasently surprised by the hotel We primarily booked this hotel because it was an adults only and despite previous reviews in which people compared it with an old folks home we found that there was a good mix of ages during our stay.We thought that it was not quiet a 4 star but more of a 3 star + The food was of a decent quality with plenty of options to choose from ,we had no problems in getting served with drinks and they too were of a decent quality The rooms were clean and comfortable and we were lucky enough to have one on the 10th floor which offered magnificent views of the bay Whilst the resort was quiet it was only a short walk to magaluf downbank but we chose to take a taxi back because of the hilly location which only cost about 4-5 euros we would definately return to this hotel
November 1, 2011
We booked our holiday last minute and chose the Sentido cala vinas due to its peaceful location and position overlooking the sea. The hotel was lovely, but the view from the bedroom and balcony was stunning. We slept with curtain open and watched the sunrise, the cruise ships leaving Palma and the planes coming into Palma airport. So peaceful.
The hotel was only 10 minutes walk from Magaluf for shops, bars and restaurants and a 5 euro taxi ride home.
The entertainment was fairly standard and possibly not what some sould expect from a 4 star but the entertainment team tried hard and it was the last week of the season.
Food varied and plentiful. staff friendly and helpful, never had to que long for drinks at the bar.
A few more umbrellas around the pool would have been useful and may have stopped the towels on the loungers at the side of the few umbrellas by 8 o clock each morning even though there was no one on the loungers until after breakfast.
Will certainly go back again but would choose early or late season..
October 31, 2011
Wonderful location and hotel. Beautiful views over the bay, very friendly with lots of scrummy food. Would recommend to anyone, will definitely be going back.
October 30, 2011